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Experience with Discount Tire DIRECT

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Old Jul 12, 2007 | 11:47 PM
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Default Experience with Discount Tire DIRECT

I called up my local Discount Tire and asked about the price of a set of Nitto 555 extremes mounted and balanced, out the door. They quoted me somewhere around $898 with the replacement certificates. I went on DisountTire.com and saw that the out-the-door price should be a little less. I then went to DiscountTireDirect.com and saw that I could get the set of 4, free shipping, replacement certificates and valve stems shipped to my door for $721. Then, Discount Tire would mount and balance for $22 a tire. I called the local Discount Tire up and let them know this (Nitto front tires were on sale online) and they agreed to match this and complete everything for $810.17 out the door.

So far, everything with this transaction has been favorable. I had used the discounttire.com site before to check prices, but never checked the discounttiredirect.com site, which offers some better pricing, and a way to get the local shop to match it.

I would highly recommend this to anyone looking for some new shoes!

Glen

p/s The fronts were on sale for $112 each and the rears were $199 each. Without the certificates, I would have saved an additional $80 some dollars.
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Old Jul 13, 2007 | 05:06 AM
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I don't mean to ask a stupid quesiton but what exactly are replacement certificates. Sorry for asking such a stupid question. I'm still a n00b
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Old Jul 13, 2007 | 09:48 AM
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Originally Posted by deathinnovember
I don't mean to ask a stupid quesiton but what exactly are replacement certificates. Sorry for asking such a stupid question. I'm still a n00b
It's a road hazard warranty. Basically, if you bust up the tire on something, they replace it free. Worth the money to get it.
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Old Jul 13, 2007 | 10:12 AM
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Originally Posted by sneakelman
It's a road hazard warranty. Basically, if you bust up the tire on something, they replace it free. Worth the money to get it.
You live and learn! So that counts any road damage at all? Nails in the tire etc etc. Even things that are your fault?
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Old Jul 13, 2007 | 10:44 AM
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I've used DiscountTireDirect.com a few times and bought a set of 4 Nitto 555's just this past March from them. Love the tires and the price was great...
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Old Jul 13, 2007 | 11:57 AM
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Originally Posted by deathinnovember
You live and learn! So that counts any road damage at all? Nails in the tire etc etc. Even things that are your fault?
Yup, that's why it's called a road hazard warranty.
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Old Jul 13, 2007 | 12:00 PM
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I did the same when I purchased my Nitto's several years ago and they matched the online price
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Old Jul 13, 2007 | 12:22 PM
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Originally Posted by deathinnovember
You live and learn! So that counts any road damage at all? Nails in the tire etc etc. Even things that are your fault?

This is straight from the Discounttiredirect.com website:

Certificates for Free Replacement
Ever had a blowout on the freeway? How about a run-in with a pothole? You've no doubt seen debris in the road such as broken glass and nails. Our Certificates for Free Replacement eliminate the financial burden of replacing these damaged tires.

Your spare tire is a temporary solution. Unfortunately, more often than not, the tire cannot be repaired and must be replaced. Now imagine this happening while there is still plenty of life left in the tire. Having to pay for a tire twice would frustrate anyone.

How am I covered?
In the event one or more of your tires fail due to defect, or incurs damage that cannot be repaired, Discount Tire Direct will replace it absolutely FREE, (this includes freight to you). Regardless of the number of miles you put on the tires, you will be covered for the life of the original tread down to 3/32" remaining, or 3 years from the date of purchase. We have been offering this warranty for over 30 years. This Certificate for Free Replacement is unbeatable in the tire industry!

How do I redeem the Certificate for Free Replacement?
There are two convenient ways you can redeem this certificate:

1) Call any sales agent at Discount Tire Direct, tell them you had a tire problem and are covered under our Certificate for Free Replacement. A replacement* tire will be sent to you free of charge. At that time, you do have the option to purchase the Certificate for Free Replacement for the replacement tire.
Note: Discount Tire Direct reserves the right to have damaged tires returned for inspection.** This will be at the owner's expense.

2) You can go to any Discount Tire Company/America's Tire Company retail store. Their friendly staff will be happy to help you to get the replacement* tire you need.

Can I purchase the Certificate for Free Replacement after I buy tires?
If you have not purchased the Certificate for Free Replacement for your new tires, you have 30 days from the date of purchase to do so. You can do this by giving our courteous staff a call at 888-852-7476. Tell them you would like to buy the Certificate for Free Replacement for your tires. Remember, the sooner you call, the sooner you will be covered!

What do the Certificates for Free Replacement not cover?
Abnormal tire wear. Reasons for abnormal wear include a vehicle being out of alignment, suspension problems or improper tire inflation.

Damage caused by collision, vandalism, or willful abuse.

"Cupping" due to lack of rotation. Tires should be rotated every 5,000 to 7,000 miles.

Tire(s) worn past the wear bar.

Labor in regards to mounting, balancing or bolting on of new tire(s).

In what states are the retail outlets located?
Our parent company has outlets in Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Michigan, Minnesota, North Carolina, New Mexico, Nevada, Ohio, Oregon, South Carolina, Texas, Utah, and Washington.

*In the event the registered tire is discontinued or not available, a tire of similar value will be substituted.

**Please read "What is not covered" regarding inspection. Tires returned for inspection must pass those guidelines for credit to be issued.
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Old Jul 13, 2007 | 02:10 PM
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I purchased my Michelin Pilot Sport A/S ZPs from Discounttiredirect. When purchasing these tires YOU DO NOT NEED ANY CERTIFICATES as the road hazard warranty is INCLUDED IN THE PRICE OF THE TIRE DIRECTLY FROM MICHELIN. Free replacement including mounting and balancing for first 2 years or about half the treadlife and pro rated replacement thereafter. For details go to michelin on the internet and download their warranty. FYI BIGHANK
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