Problems with LGM
Team Owner
Joined: May 2001
Posts: 36,836
Likes: 244
From: Dear Karma, I have a list of people you missed.
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15-'16
Thread Starter
Intermediate
Joined: Dec 2005
Posts: 30
Likes: 0
From: Vantaa
I don't know, but Bobby told me that the diameter of red hose is different than the diameter of black hose. I measured all items (black hose, DRM ja LG spindles) and the diameters of all those products are 3,5". So if the red hose's diameter is different, then it won't fit with anything??
Race Director
Joined: Jan 2003
Posts: 19,802
Likes: 0
From: San Antonio Texas
St. Jude Donor '05-'06-'08
Safety Car
Joined: Jul 2005
Posts: 4,743
Likes: 0
From: Omaha Nebraska
St. Jude Donor '06
I've never seen Lou NOT step up and make it right when someone reported a problem. I've never bought from him but did meet him two years ago at SEMA in Vegas and he seemed exactly like the stand-up guy everyone said he is. I've seen a few of his posts on here and he never disappoints anyone, period!!
I won't say things don't ever go wrong, just as they do in most of our lives everyday... It happens!! But Lou always comes thru to take care of folks, period.
If I'm ever inclined to spend some cash with his company, I will not hesitate to do so and if there was a problem, I'd simply ask for Lou or his son Anthony.
I won't say things don't ever go wrong, just as they do in most of our lives everyday... It happens!! But Lou always comes thru to take care of folks, period.
If I'm ever inclined to spend some cash with his company, I will not hesitate to do so and if there was a problem, I'd simply ask for Lou or his son Anthony.
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Thread Starter
Intermediate
Joined: Dec 2005
Posts: 30
Likes: 0
From: Vantaa
I called Anthony today, and he solved my problem (they will return overcharged money, as Lou promised)!! Thanks Anthony and Lou!
Thread Starter
Intermediate
Joined: Dec 2005
Posts: 30
Likes: 0
From: Vantaa
Yes, it really was too late to freeze payment according to my cc company. They said that they had paid the money to LGM already. I could have done an official complaint and they could have helped me after that, but fortunately I got my problems resolved directly with LGM as I wanted.
I want to tell, that it seems like the problem was just one person from LGM, not LGM as a company. Now I know who to deal with and I will do business with LGM also in future.
I want to tell, that it seems like the problem was just one person from LGM, not LGM as a company. Now I know who to deal with and I will do business with LGM also in future.
Last edited by Juha; Aug 2, 2007 at 07:49 PM.
Tech Contributor
Joined: Jan 2004
Posts: 20,030
Likes: 289
From: Wylie TX --> Less is More, except under the hood !
I have nothing but GOOD things to say about Lou, and his emplyees here. I have always had great customer service, and they are always friendly to talk to. They did a heck of a nice job on my car too ! 
They even helped me clear up a "code" issue i was having this spring when I tried to get my car safety inspected. They did it for free because it was something in the tune. Great customer service... even after the sale !
Toque
They did a heck of a nice job on my car too ! They even helped me clear up a "code" issue i was having this spring when I tried to get my car safety inspected. They did it for free because it was something in the tune. Great customer service... even after the sale ! Toque
Burning Brakes
Joined: Feb 2005
Posts: 1,082
Likes: 0
From: Richardson Texas
Melting Slicks
Joined: Dec 2005
Posts: 2,654
Likes: 3
From: Florida
You all have my email on my profile, Lou@LGMotorsports.com So if any of you ever have a problem , please contact me directly and I will "bang some heads"
Race Director
Joined: Jan 2006
Posts: 10,554
Likes: 33
From: Not on either liberal coast.
You all have my email on my profile, Lou@LGMotorsports.com So if any of you ever have a problem , please contact me directly and I will "bang some heads"
