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Vararam = Awesome Customer Service!!!!

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Old Aug 4, 2007 | 12:59 PM
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tellefan
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Default Vararam = Awesome Customer Service!!!!

I bought a Vararam from a supporting vendor. I'm really picky and didn't like the way the gaskets were. I called Vararam explained the problem, he pulled up my customer info and printed the shipping label while I was still on the phone. He shipped me a new set of gaskets, no questions asked. I got them four day's later. He was super to deal with. Maybe a certain vendor on this Forum could learn something from this. Thank you Vararam!!! David
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Old Aug 5, 2007 | 07:52 AM
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Originally Posted by tellefan
I bought a Vararam from a supporting vendor. I'm really picky and didn't like the way the gaskets were. I called Vararam explained the problem, he pulled up my customer info and printed the shipping label while I was still on the phone. He shipped me a new set of gaskets, no questions asked. I got them four day's later. He was super to deal with. Maybe a certain vendor on this Forum could learn something from this. Thank you Vararam!!! David
Thanks for the kind words. We want all our customers to be happy with our products and service. Just call us and give us the opportunity to solve any problems or issues you may have. We are available thru the Forum here, toll free 866-507-2648 or via email sales@vararam .com. Thanks again!!!
Steve
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Old Aug 5, 2007 | 08:36 AM
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Nice response by Vararam to your situation.
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Old Aug 5, 2007 | 09:22 AM
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Vararams customer service is the best I've ever experienced from any company. My brother and I installed mine on a Sunday afternoon and ran into a couple of snags. I thought what the hell I'll call their customer service and see what I get. Believe it or not someone answered and walked me through it. All this on a Sunday afternoon. Anyone looking for an intake needs to stop looking and buy one of these.
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Old Aug 5, 2007 | 10:59 AM
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We love working with VaraRam. Their service and response time is as good as it gets.

Regards
Chip
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