Concern with vettemods.com!!
Thread Starter
Burning Brakes
Joined: Jan 2003
Posts: 1,183
Likes: 6
From: Arlington TN
Concern with vettemods.com!!
I bought a C5 Homelink visor from vettemods.com on 8-9-07. I never got any type of e-mail stating my order was taken or any shipping dates. I have sent TWO emails over the last week, one the night of I bought it 8-9 asking a few question about the product and another on 8-12-07. I still have not heard any reply. Is there something I need to know about on this vendor?? Hope all is well but I don't like spending a few hunderd dollars and never get any replys. And they don't have any phone numbers listed on their site. What do guys thing I should do at this point? Only thing I know for sure it the money is out of my Paypal account!!
Burning Brakes
Joined: Oct 2000
Posts: 775
Likes: 1
From: Oviedo FL
Their address is listed at the bottom of the contact page. I would call every shop listed on the link below and see if any of them were willing to walk by the store and get a phone number.
http://www.411.com/10739/search/Reve...le&state_id=ca
http://www.411.com/10739/search/Reve...le&state_id=ca
Melting Slicks
Joined: Aug 2000
Posts: 2,964
Likes: 0
From: Huntsville AL
CI 2-3-4-5-6-7-8-9-10 Vet
St. Jude Donor '09-'10
I bought a homelink visor from them last year and had no problems. I don't remember exactly how long it took but it didn't seem excessive.
Team Owner
Joined: May 2006
Posts: 21,473
Likes: 356
From: Palmdale, Ca----- 2009 Cyber Gray 4LT A6 F55 452 RWHP 422 RWTQ- RIP 1998 C5 734 RWHP & 585 RWTQ-----
Open a PayPal dispute with the Vendor and it WILL be rsolved!
I had to do this once and the Vendor ponied up because they did not want to loose their PayPal acoount!
Thanks,Matt
I had to do this once and the Vendor ponied up because they did not want to loose their PayPal acoount!
Thanks,Matt
Cruising
Joined: Mar 2002
Posts: 12
Likes: 0
From: Folsom CA
I bought a homelink from him last year. I happen to live in the same area, so I drove by his place and he removed and replaced my visor at no additional charge. He is a genuine nice guy. I suspect he is on vacation or wrapped up in his primary job. I am sure he will make good on your request.
Thread Starter
Burning Brakes
Joined: Jan 2003
Posts: 1,183
Likes: 6
From: Arlington TN
I bought a homelink from him last year. I happen to live in the same area, so I drove by his place and he removed and replaced my visor at no additional charge. He is a genuine nice guy. I suspect he is on vacation or wrapped up in his primary job. I am sure he will make good on your request.
Thanks for the info.. I agree he could be on Vacation or out of the office for the week.. I will give it until next week but wanted to make sure no one else was having problems with them. I did send another e-mail to his website today. Used both support and sales.. Will keep you guys posted on what happens. Thanks for the info..
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Former Sponsor
Joined: Jun 2006
Posts: 347
Likes: 0
St. Jude Donor '06
Corvette1996LT1,
I hope you got my voice mail. Please PM if you did not. I do not know what happen with the previous emails, but we obviously dropped the ball. I am still around, filling orders every day.
Thanks for the positive feedback everyone. I strive to deliver a positive customer experience, that is what I expect and what everyone should expect when dealing with a forum vendor.
Rick
VOZtech
I hope you got my voice mail. Please PM if you did not. I do not know what happen with the previous emails, but we obviously dropped the ball. I am still around, filling orders every day.
Thanks for the positive feedback everyone. I strive to deliver a positive customer experience, that is what I expect and what everyone should expect when dealing with a forum vendor.
Rick
VOZtech
Race Director
Joined: Aug 2003
Posts: 16,270
Likes: 30
From: "It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark, and
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-‘18-'19
NCM Sinkhole Donor
Between my buddy and I - we have ordered about six or eight full visors. Rick's stuff works great, and the workmanship is first rate.
My buddy and his wife actually got to meet Rick at SEMA last year and said he is a really nice guy. I'm glad to see he posted here and cleared up the mystery. I'm always pulling for the small vendors and hope that they can make a success out of a dream. Isn't that what made America what it is today?
My buddy and his wife actually got to meet Rick at SEMA last year and said he is a really nice guy. I'm glad to see he posted here and cleared up the mystery. I'm always pulling for the small vendors and hope that they can make a success out of a dream. Isn't that what made America what it is today?
Team Owner
Joined: Feb 2000
Posts: 51,504
Likes: 6
From: Sacramento CA
Corvette1996LT1,
I hope you got my voice mail. Please PM if you did not. I do not know what happen with the previous emails, but we obviously dropped the ball. I am still around, filling orders every day.
Thanks for the positive feedback everyone. I strive to deliver a positive customer experience, that is what I expect and what everyone should expect when dealing with a forum vendor.
Rick
VOZtech
I hope you got my voice mail. Please PM if you did not. I do not know what happen with the previous emails, but we obviously dropped the ball. I am still around, filling orders every day.
Thanks for the positive feedback everyone. I strive to deliver a positive customer experience, that is what I expect and what everyone should expect when dealing with a forum vendor.
Rick
VOZtech
Thread Starter
Burning Brakes
Joined: Jan 2003
Posts: 1,183
Likes: 6
From: Arlington TN
Corvette1996LT1,
I hope you got my voice mail. Please PM if you did not. I do not know what happen with the previous emails, but we obviously dropped the ball. I am still around, filling orders every day.
Thanks for the positive feedback everyone. I strive to deliver a positive customer experience, that is what I expect and what everyone should expect when dealing with a forum vendor.
Rick
VOZtech
I hope you got my voice mail. Please PM if you did not. I do not know what happen with the previous emails, but we obviously dropped the ball. I am still around, filling orders every day.
Thanks for the positive feedback everyone. I strive to deliver a positive customer experience, that is what I expect and what everyone should expect when dealing with a forum vendor.
Rick
VOZtech
Last edited by Corvette1996LT1; Aug 17, 2007 at 08:10 AM.