just need to vent :(
Thread Starter
Pro
Joined: Aug 2007
Posts: 506
Likes: 1
From: annapolis md
just need to vent :(
so as some of you remember i was in an accident about 3 weeks ago where a kid ran a stop sign and hit me (link below)
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
Team Owner
Joined: May 2001
Posts: 25,048
Likes: 1,265
From: Virginia
St. Jude Donor '11
so as some of you remember i was in an accident about 3 weeks ago where a kid ran a stop sign and hit me (link below)
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
Pro
Joined: Jul 2007
Posts: 708
Likes: 0
From: Medicine Hat Alberta
so as some of you remember i was in an accident about 3 weeks ago where a kid ran a stop sign and hit me (link below)
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
Instructor
Joined: Aug 2007
Posts: 185
Likes: 2
From: Bay City Texas
Little different point of view
so as some of you remember i was in an accident about 3 weeks ago where a kid ran a stop sign and hit me (link below)
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
http://forums.corvetteforum.com/show...ghlight=tboned
3 weeks later i go by the chevy dealership of annapolis to check up on it and it is in their body shop completely covered in white dust inside and out. the complete interior, hatch including my 2 amps and sub, the engine bay looks horrible as well with all this white dust. on top of that the service guy showed me the new rim he thinks i will be satisfied with. it is some after market chrome rim (super shiny, normal ones are not chrome) without even the corvette logo in the center cap. i will not be accepting this in the slightest. he even said to my face, it will probably look kinda weird with one real shiny rim and others not so shiny. i wasnt laughing. i will be going back up there tomorrow to tell them i am not satisfied with how they are keeping the car while it is in their care. this is a corvette not a civic. sigh...
~ nick
I think I might have a discussion with that guys boss, be it the body shop manager or dealership owner. I think I might let them know in a polite but firm way how displeased I was.
Le Mans Master
Joined: Feb 2003
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From: The line waiting to see Santa Claus stretched all the way back to Terre Haute, and I was at the end, Indiana
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15-'16-'17-'18
To me, it don't matter if it's a corvette or civic(I have more than one car and only one of them is a vette), were it mine, treating it like that would be unacceptable. The correct parts should be used and the unaffected parts of the car should be treated with care.
I think I might have a discussion with that guys boss, be it the body shop manager or dealership owner. I think I might let them know in a polite but firm way how displeased I was.
I think I might have a discussion with that guys boss, be it the body shop manager or dealership owner. I think I might let them know in a polite but firm way how displeased I was.
I wouldn't care if it was a Yugo, a Vette, or a Rolls Royce. The body shop would treat it better or heads would roll.
Race Director
Joined: Dec 2005
Posts: 11,664
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From: Wellsboro Pa
Do you mean to tell me that they don't have a car cover of some sort to put over it? That's unacceptable to me. Personally, I wouldn't have waited until tomorrow, I would have dealt with it right then and there while I was still pissed.
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From: Reno is so close to Hell you can see Sparks , State Of Confusion
St. Jude Donor '12-'13-'14
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Le Mans Master
Joined: Nov 2007
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From: La La land cali
St. Jude Donor '09
What kind of rental did they give you?
They tried to put me in a Ford Escort.
I refused.
The best I got was a Pontiac GT
Wasnt a bad ride at all.
I ended up w/ three different rentals in the course of the repair process. You have to battle with them the whole way.
With the attitude you are already receiving, you may want to find another shop with more expertise/professionalism that is contracted to the insurance. You have to watch ALL of the repairs.
You end up baby-sitting them
AND your car
They tried to put me in a Ford Escort.
I refused.
The best I got was a Pontiac GT
Wasnt a bad ride at all.
I ended up w/ three different rentals in the course of the repair process. You have to battle with them the whole way.
With the attitude you are already receiving, you may want to find another shop with more expertise/professionalism that is contracted to the insurance. You have to watch ALL of the repairs.
You end up baby-sitting them
AND your car
Drifting
Joined: Oct 2005
Posts: 1,435
Likes: 0
From: Saint Louis MO
What the hell is wrong with people these days? They don't seem to give a shi.. about others or another persons personal property.
The real sad part, is that these asses are from my generation and the children of my generation. David
The real sad part, is that these asses are from my generation and the children of my generation. David
Team Owner
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From: Title town, Champs live here.
St. Jude Donor '09-'10-'11-'12-'13-'14-'15-'16-'17-'18-'19
with the previous posts, but cooler heads and a talk with the lead guy, maybe not even the Service mgr possibly General mgr will benefit you greatly. Let them know how passionate you are about your car and how you expect it to be treated, then if they mess up let it fly. Only saying that because many people really don't care that much as long as they get it back and it looks good to them, maybe those people only wash their car once or twice a year and care less about the stuff that really Pi$$es true car lovers off. Just my .02 Good Luck I would be jacked up also
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Might want to bump this one up to the dealership owner. That or if they haven't gone too far on the car, find another shop to do the work.
Melting Slicks
Joined: Mar 2006
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From: Grand Rapids Michigan West Michigan Crew
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St. Jude Donor '07-'08-'09
i would be mad too if someone said it might look weird having one shinny one when the others arent as shiny. That is a bunch of crap! as far as the dust issue. Its a body shop... There is no way around it. dust will get in there while they are working on it no matter what, that stuff gets everywhere. a friend of mine stored his car in his dads body shop. under 2 covers and when he took it off in the spring it was still white from dust! dont worry. they will have the car looking brand new when you get it. dont worry about it!
Safety Car
Joined: Jun 2007
Posts: 4,050
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From: Los Angeles CA
Ok, I'm a fairly young guy when it comes to the working world (26). But my family has owned a few businesses through the years and I learned before even owning a car that the thing that really makes a good business is customer service. I don't know how a shop or any business can treat their customers property with such disrespect and on top of it actually tell you it will look weird. I'd tell them it's their car that looks weird because as far as you are concerned it better be at the very least no different then it was before the accident and if not better. If they can't do this they owe you the value of your car or a new one but not a weird one.
best of luck!
best of luck!
Le Mans Master
Joined: Oct 2007
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From: Kelso Washington
St. Jude Donor '09, '13, '15
You mean to tell us that they are TAKING NO PRECAUTIONS to keep the dust out of your interior and electronics!!!???? You need to give these gomers an earfull!! That's total BS!!
That car should come out of there in pre-loss condition, not with one shiny wheel and not covered in crap. I'm sure they will blow things out but even that WILL NOT clean it up enough. You will have that stuff rolling out of every crack and crevice for a long time. This is not even to mention that they may have just shortened the lifespan of some of your interior electronics!
If this is as bad as you've described it, I'd consider moving it to another shop.
Jeez, that just pisses me off.....obviously...
That car should come out of there in pre-loss condition, not with one shiny wheel and not covered in crap. I'm sure they will blow things out but even that WILL NOT clean it up enough. You will have that stuff rolling out of every crack and crevice for a long time. This is not even to mention that they may have just shortened the lifespan of some of your interior electronics!
If this is as bad as you've described it, I'd consider moving it to another shop.
Jeez, that just pisses me off.....obviously...
Le Mans Master
Joined: Nov 2007
Posts: 7,683
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From: La La land cali
St. Jude Donor '09
with the previous posts, but cooler heads and a talk with the lead guy, maybe not even the Service mgr possibly General mgr will benefit you greatly. Let them know how passionate you are about your car and how you expect it to be treated, then if they mess up let it fly. Only saying that because many people really don't care that much as long as they get it back and it looks good to them, maybe those people only wash their car once or twice a year and care less about the stuff that really Pi$$es true car lovers off. Just my .02 Good Luck I would be jacked up also I truly don't think they are trying to do the wrong thing. They just don't understand how important it is (with this particular vehicle) to go out of their way to do the right thing.
I was always friendly/diplomatic with the repair shop, but I had to really help them understand how passionate I was about my car.
Once they understood that, I ended up with repairs above and beyond what I had expected.
You definitely do not want to get angry, but I was told many times to reconsider about who I had chosen to do the work. I probably should have investigated/researched more in the beginning.
I have a hunch that most body shops/repair facilities are so used to repairing cars that people really dont care much about.
I hope it all works out for ya
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From: Kerrville, Texas USA Hook 'em Horns!
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St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17
I don't blame you. I would be upset as well. You must have better control over your temper than I do. I would have went balistic.
Like this
Like this
Thread Starter
Pro
Joined: Aug 2007
Posts: 506
Likes: 1
From: annapolis md
yeah i am gonna go back up there first thing in the morning and have a firm talk with the owner or someone as important.
i am very dissatisfied and it bothers me alot to see my car not taken car of at all.
~ nick
i am very dissatisfied and it bothers me alot to see my car not taken car of at all.
~ nick
Race Director
Joined: Jun 2005
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From: Lenoir City TN
St. Jude Donor '08-'09-'10-'11
Sorry to hear, be careful being to firm, your car is not done yet and worse things can happen. I understand your concerns about the interior that is pushing it.
Drifting
Joined: Mar 2007
Posts: 1,589
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From: Leelanau County
sadly, it is hard to find someone that takes pride in their work and do the things that really make the results happen. being a construction superintendant, it is more and more difficult to get people to focus on details. all of YOU know details make the difference. i feel for you, man.