ECS and customer service
Thread Starter
Le Mans Master
Joined: Jan 2002
Posts: 7,275
Likes: 19
From: Camden County NJ
ECS and customer service
Just quick note to all about ECS's customer service and how they stand behind their workmanship. I noticed a small leak of meth just behind my driver side wheel after I filled up my tank for a romp this past Monday afternoon. I shot Chris a IM and he responded right away and had me come in the next morning at 8:30. Within an hr the problem was found, fixed and I was out the door. Since I was there and it was time for an oil change, I had it done. As far as the broken part.....no song, no dance, fixed for free! It turned out that the seal on small pump under the windshield washer fluid container was the problem so I had them remove the pump and plug the hole. I had the pump disconnected any way when the meth kit went in to avoid forgetting and spraying meth on my windshield by accident. TC Barry
Pro
Joined: Aug 2007
Posts: 506
Likes: 1
From: annapolis md
yes they are the best. i only take my vette to them for mods and maintenance. i drive almost 3 hours to them because i know its worth it. once i get actually get my car back from getting fixed (in an accident, some kid ran a stop sign and nailed me) ) i will going up there in the spring for some more goodies 
ECS is awesome
~ nick
ECS is awesome
~ nick
Premium Supporting Vendor
Joined: Jan 2001
Posts: 17,681
Likes: 11
From: Central Jersey
Cruise-In II Veteran
Cruise-In III Veteran
Cruise-In V Veteran
Thanks for the kind words Barry, appreciate it along with the other responces here. Our customers are the reason we are here. 
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Race Director
Joined: Mar 2001
Posts: 11,405
Likes: 26
From: Whippany NJ
CI 6-7-8-9 Veteran
St. Jude Donor '08-'09
NCM Sinkhole Donor
Yup- I can relate...a year after I did h/c, i added a bigger air bridge; found out at a dyno day I leaned out the AFR a little. Chris re-strapped the vette it to his dyno, and re-adjusted the tune for free. 
Race Director
Joined: Dec 2005
Posts: 11,664
Likes: 15
From: Wellsboro Pa
These guys are the best!! I have driven 5 hours one way more than once for them to do performance mods to my C5 and I am happy that I did. Chris and Doug care about their products and their customers.
Melting Slicks
Joined: Oct 2006
Posts: 2,574
Likes: 3
From: Fredericton NB
11 hour drive from Eastern Canada....I have never regretted my decision
Le Mans Master
Joined: Aug 2004
Posts: 9,420
Likes: 8
From: Southern New Jersey, The wet part at the bottom
St. Jude Donor '08-'09-'10
Add me to the heap of positive responses here. I was just there yesterday for headers, cats and X pipe and can tell youse that these folks go the extra mile to enhance your Corvette experience. Many thanks to Chris, Doug, John, Mark, Mike, Fran and the rest of the crew. If there is something that ECS offers and you want, "For the love of Duntov!" send Chris an E Mail and "Giter Done".
Two things I include in my prayers each night,,,, Thank you Philadelphia for Garcia,,,,,, and that I feel blessed to have ECS just about in my backyard.
Two things I include in my prayers each night,,,, Thank you Philadelphia for Garcia,,,,,, and that I feel blessed to have ECS just about in my backyard.
Last edited by Ol'55; Jan 10, 2008 at 07:12 PM.
