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it might be disconnected, if you need your lid opened w/o the button there is a pulley wire right behind the waterfall you can tug to release the latch.
From: Ok! So you don't believe in conspiracies, but will you acknowledge the possibility of there being coordinated activities in secret places? Texas
Usually, if the depression of the button rolls the windows down, but does not pop the lid then you know that the button is good. At that point you'd start troubleshooting the release mechanism.
If the depression of the button does not lower the windows, start troubleshooting at the switch. HTH
Be sure the trunk is closed completely and the car is in Park for an A4, not sure about gearbox cars.
Mine does the same effin thing....it will roll down the windows but the lid will not pop. It makes a noise like the latch is doing something, but it does not move.
And yes, I have tried every kinda lubricant in there shy of KY.