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Old Sep 20, 2008 | 03:06 PM
  #61  
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I'll be surprised if the vendor shows up to defend himself. In my opinion, he doesn't have much, if any, of a leg to stand on in this matter.

Bad PR is mighty powerful stuff, and the only way he's going to put an end to it is to refund the purchaser the full core charge.
Old Sep 20, 2008 | 03:10 PM
  #62  
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Regardless whether he or she has a leg to stand on, we need to hear his side. i see alot have passed judgment!!! Chime in Please!!!!


Rod
Old Sep 20, 2008 | 03:25 PM
  #63  
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Where's the vendor and why isn't he answering in this thread.
My take on this: OP paid a core of $350 and was not given any specific timeframe to send the cores back. Yes, 52 days is longer than I would take BUT that's not the point. If the vendor needs them back within a certain timeframe that should be stated and it's not. $350 core charge is due back to the buyer when he sends the cores in.
Old Sep 20, 2008 | 03:50 PM
  #64  
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Originally Posted by LATNC3
Regardless whether he or she has a leg to stand on, we need to hear his side. i see alot have passed judgment!!! Chime in Please!!!!


Rod
If you didn't have a leg to stand on in a dispute, would you chime in? Typically one doesn't, which is why I don't expect the vendor to. JMO
Old Sep 20, 2008 | 04:07 PM
  #65  
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Vendor 1

Consumer 0

Game Over
Old Sep 20, 2008 | 06:52 PM
  #66  
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Originally Posted by diyguy
Vendor 1

Consumer 0

Game Over
Maybe it's Game Over for this consumer, but the bad PR this vendor is getting may hurt him more in the long run. JMO
Old Sep 20, 2008 | 07:00 PM
  #67  
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Whatever happened to, "The Customer is Always Right"? Oh yeah, now I remember, it's been replaced with the Wall Street way of business......"Greed is Good"...........
Old Sep 20, 2008 | 07:05 PM
  #68  
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Originally Posted by thisMSGgood4me
Maybe it's Game Over for this consumer, but the bad PR this vendor is getting may hurt him more in the long run. JMO
I've got more than one choice of suppliers...I hang with DJ motorsports, service is their #1 product
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Old Sep 20, 2008 | 07:42 PM
  #69  
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CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!! I cant believe there are people siding with the vendor, the vendor is just returning the $350. that was paid already!!! Just because it took 52 days means nothing! If there was no stated return policy the time frame doesnt matter. CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!
Old Sep 20, 2008 | 08:39 PM
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I'd tell ya to get bent too. Would have figured you weren't returning the lights and he obviously needs to keep a set on hand to send out making it easier for some folks who drive their cars daily... 1 vote vendor. I think he's being generous giving you half the $$ back.
Old Sep 20, 2008 | 11:58 PM
  #71  
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Originally Posted by BADMFR
I'd tell ya to get bent too. Would have figured you weren't returning the lights and he obviously needs to keep a set on hand to send out making it easier for some folks who drive their cars daily... 1 vote vendor. I think he's being generous giving you half the $$ back.
I'd tell ya that I think your view on this matter is bent, but I like viewing your avatar.
Old Sep 21, 2008 | 03:21 AM
  #72  
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Originally Posted by HMannini
Whatever happened to, "The Customer is Always Right"? Oh yeah, now I remember, it's been replaced with the Wall Street way of business......"Greed is Good"...........


Greed is good.....but excessive greed is criminal! Shame on you Wall Street and everyone involved.
Old Sep 21, 2008 | 05:42 AM
  #73  
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Originally Posted by BADMFR
he obviously needs to keep a set on hand to send out making it easier for some folks who drive their cars daily... 1 vote vendor. I think he's being generous giving you half the $$ back.
His (the vendors) interests shouldn't be the buyers problem unless the vendor specified a timeframe for core return. The vendor walks free on this?? Notice Tyler hasn't responded, that will do wonders for his business
Old Sep 21, 2008 | 11:00 AM
  #74  
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Originally Posted by Bugaboo
His (the vendors) interests shouldn't be the buyers problem unless the vendor specified a timeframe for core return. The vendor walks free on this?? Notice Tyler hasn't responded, that will do wonders for his business

This may be a long shot, But is there a way we can vote for a temporary ban untill he comes in here to explain himself?

I understand hes a sponser and blah blah, But we cant have basically unethical/scammers for sponsers on this board, Being a forum vendor he should be made to explain his side if he wants to continue to advertise his product here!
Old Sep 21, 2008 | 11:11 AM
  #75  
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Originally Posted by thisMSGgood4me
I'd tell ya that I think your view on this matter is bent, but I like viewing your avatar.
Originally Posted by Bugaboo
His (the vendors) interests shouldn't be the buyers problem unless the vendor specified a timeframe for core return. The vendor walks free on this?? Notice Tyler hasn't responded, that will do wonders for his business
I'm just putting myself in Tyler's spot... as a business man, trying to make money. I am a very unpatient person admittantly, and would consider a "reasonable" amount of time to return the stock lights to be around 2 weeks.. and that's being generous. It would take all of an hour to replace the lights, over a two week span that's less than 5 minutes of work a day. Certainly that sounds reasonable? How many times did the OP wash his car in that 2 month span? How many hours did he spend on CF?? You see where I'm going I hope. 2 months is just too long, at least for me. IMHO of course. We all know common sense, being reasonable, and courtesy doesn't prevail in today's world.

BTW- I am gettin a new HVAC LED modded unit from a forum vendor this week. He was nice enough to not even charge me a core, nor did he give me a timeline to return my HVAC unit. I guess he should be happy to see it sometime in the next 6 months... I will be shipping it back to him same/next day, cause that's the right thing to do.
Old Sep 21, 2008 | 11:16 AM
  #76  
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Originally Posted by BADMFR
I'm just putting myself in Tyler's spot... as a business man, trying to make money. I am a very unpatient person admittantly, and would consider a "reasonable" amount of time to return the stock lights to be around 2 weeks.. and that's being generous. It would take all of an hour to replace the lights, over a two week span that's less than 5 minutes of work a day. Certainly that sounds reasonable? How many times did the OP wash his car in that 2 month span? How many hours did he spend on CF?? You see where I'm going I hope. 2 months is just too long, at least for me. IMHO of course. We all know common sense, being reasonable, and courtesy doesn't prevail in today's world.

BTW- I am gettin a new HVAC LED modded unit from a forum vendor this week. He was nice enough to not even charge me a core, nor did he give me a timeline to return my HVAC unit. I guess he should be happy to see it sometime in the next 6 months... I will be shipping it back to him same/next day, cause that's the right thing to do.
Very well put.
Old Sep 21, 2008 | 11:27 AM
  #77  
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Originally Posted by BADMFR
I'm just putting myself in Tyler's spot... as a business man, trying to make money. I am a very unpatient person admittantly, and would consider a "reasonable" amount of time to return the stock lights to be around 2 weeks.. and that's being generous. It would take all of an hour to replace the lights, over a two week span that's less than 5 minutes of work a day. Certainly that sounds reasonable? How many times did the OP wash his car in that 2 month span? How many hours did he spend on CF?? You see where I'm going I hope. 2 months is just too long, at least for me. IMHO of course. We all know common sense, being reasonable, and courtesy doesn't prevail in today's world.

BTW- I am gettin a new HVAC LED modded unit from a forum vendor this week. He was nice enough to not even charge me a core, nor did he give me a timeline to return my HVAC unit. I guess he should be happy to see it sometime in the next 6 months... I will be shipping it back to him same/next day, cause that's the right thing to do.
That's all fine and dandy. But I would think that if you were a really ADMITTEDLY IMPATIENT person, you would have thought to list a return policy for your cores or make your customers aware of it. And that's great that your recent purchase didn't include a core charge, but this individual's DID...

You're missing the point. It's amazing, really, because what the vendor "thinks" is a reasonable amount of time or YOU THINK is a reasonable amount of time DOESN'T MATTER when there's no stated return policy! So...(IMHO, of course) what I would do is tell the VENDOR to get bent and sue him (over the principle of the issue) for the $350.00!!

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Old Sep 21, 2008 | 11:31 AM
  #78  
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By the way, if common sense, being reasonable and courtesy would have prevailed in this situation, the vendor would have given the customer his entire core charge back. (Even after he waited that long for it, because it was the right thing to do). Once again, because he wasn't smart enough to state his return policy.
Old Sep 21, 2008 | 11:32 AM
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Originally Posted by Rossi396
You're missing the point. It's amazing, really, because what the vendor "thinks" is a reasonable amount of time or YOU THINK is a reasonable amount of time DOESN'T MATTER when there's no stated return policy!
Exactly
Old Sep 21, 2008 | 11:33 AM
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Originally Posted by Rossi396
So...(IMHO, of course) what I would do is tell the VENDOR to get bent and sue him (over the principle of the issue) for the $350.00!!
This is what makes our society such a shame...

I got my lights tinted like I wanted, I took my sweet a$$ time to put them in, I don't have any common courtesy or give a rats a$$ what YOU think about that. I wasn't given a definite timeline of what's acceptable. I am not a reasonable person and I want my money back, so I am going to sue YOU.

Ah, the good ole USA!



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