Follow up on Eckler's problem
Thread Starter
Melting Slicks
Joined: Apr 2000
Posts: 2,408
Likes: 3
From: Bel Air Md
Follow up on Eckler's problem
Still no contact from Ecklers to my two emails about the shipping charges which does not surprise me. Of the 55 responses to "Got royal screw*** from Ecklers", (the thread is locked so I started a new one) , only about 5 or 6 were in any way favorable to Eckler's.
Safety Car
Joined: Nov 2002
Posts: 4,394
Likes: 6
From: Melbourne FL
I purchase stuff from them when it's convenient only because they are local to me. I have also had some problems with getting parts ordered and was told it's on backorder from the manuf. After about two weeks of this story from Ecklers, I then called the manuf to inquire about the backorder only to find out it wasn't on backorder at all. 
Melting Slicks
Joined: Apr 2008
Posts: 2,343
Likes: 9
From: Lexington Park MD
I'm sorry you didn't get a chance to read my Ecklers thread before you ordered. I would not wish the headaches on anyone. BTW, you definitely need to call them rather than email, they never responded to a single one of my emails and it took 3 or 4 months to get almost all of my money back.
http://forums.corvetteforum.com/c5-g...r-ecklers.html
Also, I can't remember why you had said you were sending back the product but their policy is NOT to refund the shipping costs or the return shipping costs (as with most companies). I was told they would refund all of it since I repetatively tried to cancel my order and yet was unable to. I received it 3 months later and sent it back. After more phone calls and arguing that they hadn't credited the shipping back I finally got my money minus the sales tax on the shipping for some reason.
Good luck, but it doesn't look very optimistic.
http://forums.corvetteforum.com/c5-g...r-ecklers.html
Also, I can't remember why you had said you were sending back the product but their policy is NOT to refund the shipping costs or the return shipping costs (as with most companies). I was told they would refund all of it since I repetatively tried to cancel my order and yet was unable to. I received it 3 months later and sent it back. After more phone calls and arguing that they hadn't credited the shipping back I finally got my money minus the sales tax on the shipping for some reason.
Good luck, but it doesn't look very optimistic.
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
10 Reasons the C6 Z06 is Still A Performance Benchmark After 20 Years
Joe Kucinski
How Much Horsepower Every Corvette Engine "LOST" in 1972
Joe Kucinski
Top 10 DOs and DON'Ts for Protecting Your Convertible Top!
Michael S. Palmer
Top 10 Most Explosive Corvettes Ever Made: Power-to-Weight Ratio Ranked!
Joe Kucinski
150 hp to 1,250 hp: Every Corvette Generation Compared by the Specs That Matter
Joe Kucinski
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Top 10 Corvette Engines RANKED by Peak Torque (70+ Years of Muscle!)
Joe Kucinski
Corvette ZR1X Will Be Pacing the Indy 500, And Could Probably Race, Too!
Verdad Gallardo
Top 10 Corvettes Coming to Mecum Indy 2026!
Brett Foote
Le Mans Master
Joined: Sep 2007
Posts: 7,604
Likes: 8
From: Belleville Il
!!At least they usually have their stuff in stock,,and make good if there is a problem!! Even if it is a bunch of stuff from China
!!
:che ers:
Melting Slicks
Joined: Aug 2008
Posts: 2,561
Likes: 1
From: Oakland Ca
St. Jude Donor '09
Race Director
Joined: Mar 2001
Posts: 11,405
Likes: 26
From: Whippany NJ
CI 6-7-8-9 Veteran
St. Jude Donor '08-'09
NCM Sinkhole Donor
Le Mans Master
Joined: Dec 2007
Posts: 8,375
Likes: 97
From: Somewhere in the Mid 9's TX
It's good to see these threads. Many people transition from other automobile brands/forums. As a small business owner myself, I don't always condone the negative comments of a business on boards. However, after doing a quick search, it seems that this thread holds merit and should be allowed to continue, thus, saving and informing new corvette owners. I think this sponsor has gone past the point of one incorrect bashing thread, and this now is a legitimate concern to forum members. Many of us need parts for our aging cars, and this is one member that I will not be buying from them.
Last edited by winters97gt; Oct 6, 2009 at 01:13 AM.
Team Owner
Joined: Mar 2002
Posts: 24,160
Likes: 78
Ecklers on the other hand will never receive my money again... too many bad experiences with them.
Le Mans Master
Joined: Aug 2009
Posts: 5,504
Likes: 2
From: Sacramento California
Administrator
Joined: Mar 2001
Posts: 368,136
Likes: 24,735
From: In a parallel universe. Currently own 2014 Stingray Coupe.
C7 of the Year - Modified Finalist 2021
MO Events Coordinator
St. Jude Co-Organizer
St. Jude Donor '03 thru '25
NCM Sinkhole Donor
CI 5, 8 & 11 Veteran
It worked for me.
Racer
Joined: Aug 2003
Posts: 359
Likes: 0
From: sunrise fla
i have only dealt with them 4 times and only once did they screw up it took a little doing before i got my money back only 6 weeks. as far as a vendor/sponscer if you are good we should no about the company likewise if you are bad we should no and then make a choice where we spend our money