RPI Designs

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Jul 17, 2010 | 11:27 AM

Tulsa Vette Guy

Thread Starter

Tech Contributor

Joined: Aug 2009

Posts: 406

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From: Tulsa OK

RPI Designs

Has any body had a problem with RPI Designs getting their orders,, about June the 6th, I placed an order for a C5 Rear spoiler, Still have not received it, I have called 4 times and left messages to Please call or E-mail me just to let me know the status of the order, Nothing.. yet,, are they still in Business. ???

Jul 17, 2010 | 11:33 AM

Mr.Bill

Race Director

Joined: Jul 2007

Posts: 18,681

Likes: 47

From: Reno is so close to Hell you can see Sparks , State Of Confusion

St. Jude Donor '12-'13-'14

I sure don't know how some of these vendors stay in business with customer support like that. If what you say is true, That is uncalled for.
Mr.Bill
Good luck on getting your parts.

Jul 17, 2010 | 11:43 AM

91redragtop

Burning Brakes

Joined: Sep 2003

Posts: 813

Likes: 1

From: Middle Tn

I ordered from them and had no problems at all. In fact, I told them I needed the part quick for an upcoming show and they rushed it to get it to me. Good luck with your parts.

Jul 17, 2010 | 11:54 AM

8VETTE7

Drifting

Joined: Jul 2007

Posts: 1,365

Likes: 1,818

I have ordered from them a few times and while their shipping was not the fastest, I always got responses back from them pretty quickly. I also always got the products I ordered. Have you tried emailing Josh?

sales@rpidesigns.com

Jul 17, 2010 | 12:29 PM

corvettepete

Burning Brakes

Joined: Dec 2006

Posts: 1,109

Likes: 1

From: Clayton CA

I have dealt with them. While it took what seemed like forever to get my product, they were prompt in returning my emails.

Jul 17, 2010 | 01:18 PM

Bill Vett

Safety Car

Joined: Feb 2001

Posts: 3,725

Likes: 53

From: Warrington Pa.

never had a problem with RPI, Josh has always responded very quick. I emailed them that I was going to call them and while I was signing off the phone rang and it was Josh.

Jul 17, 2010 | 01:28 PM

Tulsa Vette Guy

Thread Starter

Tech Contributor

Joined: Aug 2009

Posts: 406

Likes: 1

From: Tulsa OK

Thanks for your replies, I will just keep trying, I have E-Mailed them, When I call I just get a voice recording. (3 times) Maybe all will be well, My C5 is in the shop (Corvette Specailties by Rudi, Tulsa,OK.) and is being finished up with about $7,000.00 of work being done. and needing the spoiler.

Jul 17, 2010 | 01:54 PM

ledzephar

Advanced

Joined: Apr 2009

Posts: 67

Likes: 0

From: Sicklerville NJ

I have been having difficulty getting a response also for the past few working days. Phone calls and emails not being answered! If anyone is successful in reaching Josh, please let me know. Thanks.

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Jul 17, 2010 | 01:54 PM

Cirrus8

Drifting

Joined: May 2003

Posts: 1,755

Likes: 97

From: Sandy Utah

No problems with RPI here. I got my spoiler in approx 5 days and promply screwed up the taping so I called and asked for another roll of tape and received it approx 5 days later.

Jul 17, 2010 | 01:56 PM

#10

Tulsa Vette Guy

Thread Starter

Tech Contributor

Joined: Aug 2009

Posts: 406

Likes: 1

From: Tulsa OK

Quote:

Originally Posted by Cirrus8

No problems with RPI here. I got my spoiler in approx 5 days and promply screwed up the taping so I called and asked for another roll of tape and received it approx 5 days later.

How did you like the spoiler?, Did the paint match?

Jul 17, 2010 | 02:41 PM

#11

renegad44

Safety Car

Joined: Aug 2007

Posts: 4,506

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From: This is not a Song, It's an Outburst: Or, The Establishment Blues; Sixto Diaz Rodriguez

Bought a few things from RPI, spoke with Josh once, emailed him a few times, always a prompt reply, and delivery.

Jul 17, 2010 | 03:36 PM

#12

ALLEGRO

Le Mans Master

Joined: Feb 2003

Posts: 6,682

Likes: 144

From: Memphis Tennessee

Quote:

Originally Posted by Tulsa Vet Guy

How did you like the spoiler?, Did the paint match?

I bought a painted spoiler for my AE, it did take a while to get it, but it was within the period they quoted.

Paint match was incredible. The word on the street is that the AE paint (with its tinted clearcoat) is a butt to match, but mine is absolutely perfect.

Good Luck

Jul 17, 2010 | 05:33 PM

#13

philliesphan101

Instructor

Joined: Jun 2009

Posts: 154

Likes: 0

From: Northeastern PA PA

Never an issue with Josh bought a lot from him, maybe he took a few days off. I am sure he will get back to you.

Jul 17, 2010 | 09:53 PM

#14

dba4life

Burning Brakes

Joined: Jul 2001

Posts: 1,131

Likes: 4

From: Youngsville North Carolina

They were very slow in shipping my spolier as well. Was told it was being shipped out on a certain day. It was delayed for 2 weeks more after that. Customer service was lacking. Would have been OK with a simple apology and never got one.