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Old Jul 22, 2010 | 11:19 AM
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Default RSI Anyone else have problems

I purchased RSI Fuel system for my c5 corvette back on feb 14 and was told i would receive it in 2 weeks from that date. Well since that day before I received the product the price dropped 400 dollars and then about 3 to 3 1/2 months later I finally received part of the kit, and after 5 months am still waiting on the rest which hasn't even been shipped yet. I don't know if this is only happening to me or other people are going through the same think, or if i am out of line and should just be patience but 5 months seems a little long for an item that was supposed to be 2 weeks away.

Well just wanted to here what you guys think and if anyone else has had good or bad times dealing with RSI

thanks

Tyson
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Old Jul 22, 2010 | 12:01 PM
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anyone
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Old Jul 22, 2010 | 01:00 PM
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These guys? http://www.racingsolutions.com/merchant/index.html

I don't think they are much more than an online retailer anymore. Most of their pictures are before the company was purchased and moved from Houston to Dallas. Good luck.
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Old Jul 22, 2010 | 01:10 PM
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I don't know anything about the company, But 5 months and counting is unacceptable.
I would be on the phone asking about the price difference and when the rest will ship, Or better yet, I would be asking for a full refund and contact the CC company.
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Old Jul 22, 2010 | 01:44 PM
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Originally Posted by Mr.Bill
I don't know anything about the company, But 5 months and counting is unacceptable.
I would be on the phone asking about the price difference and when the rest will ship, Or better yet, I would be asking for a full refund and contact the CC company.
That was my feeling to, i thought it was ridiculous and they were more expensive than some other places but i liked there product but now it just a waist of time it seems
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Old Jul 22, 2010 | 01:44 PM
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Originally Posted by VetteBoy1979
These guys? http://www.racingsolutions.com/merchant/index.html

I don't think they are much more than an online retailer anymore. Most of their pictures are before the company was purchased and moved from Houston to Dallas. Good luck.
That would be the company
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Old Jul 22, 2010 | 02:38 PM
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I just recieved my kit early this week which is the full stage 3 kit. I ordered it in June 2010. So you waited alot longer than me.
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Old Jul 22, 2010 | 05:01 PM
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Originally Posted by MotleyDrew
I just recieved my kit early this week which is the full stage 3 kit. I ordered it in June 2010. So you waited alot longer than me.
Thats sucks i got everything but the rails and there not even close it sounds did you get everything rails and all
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Old Jul 22, 2010 | 05:18 PM
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Originally Posted by Tysonh
Thats sucks i got everything but the rails and there not even close it sounds did you get everything rails and all
I did get the entie system. I woinder if its a colour thing with the rails you chose? I went black .
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Old Jul 25, 2010 | 01:59 AM
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i told them to send me anything they could and will said they were going to sent me sample rails till i get the finished ones and still received nothing
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Old Jul 25, 2010 | 06:09 PM
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Originally Posted by Tysonh
i told them to send me anything they could and will said they were going to sent me sample rails till i get the finished ones and still received nothing

My ordered were in Oct.09 and i didn't get it April 10. I have many problems with Wil too.
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Old Jul 27, 2010 | 11:31 AM
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Originally Posted by TNTC5
My ordered were in Oct.09 and i didn't get it April 10. I have many problems with Wil too.
Well i am glad to see I'm not the only one getting screwed around. Since my last post i have called 4 times and e mailed twice. It seems like Will is the only one who works at RSI and is virtually impossible to get a hold of. If anyone has instructions for the installation of an RSI fuel system for a 2003 corvette that would be awesome since they cant even complete simple task at RSI like sending instructions withe part or there kits.

Thanks

Tyson
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Old Jul 27, 2010 | 11:34 AM
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Originally Posted by MotleyDrew
I did get the entie system. I woinder if its a colour thing with the rails you chose? I went black .
I didn't pic a color i told them anything that i could get the fastest then about 3 weeks ago he said he sent some prototype rails via USPS but then said they got lost and said he would sent the next set as soon as he can and that was 2 weeks ago and now i cant even get in contact with him.
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Old Jul 27, 2010 | 11:57 AM
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Originally Posted by Tysonh
I didn't pic a color i told them anything that i could get the fastest then about 3 weeks ago he said he sent some prototype rails via USPS but then said they got lost and said he would sent the next set as soon as he can and that was 2 weeks ago and now i cant even get in contact with him.
I have also had issues getting ahold of Will. Although last night I was able to speak with him on an issue i have. he seems like a very nice guy. I would keep calling and if that doesn't help I think you may want to demand to speak with him and cancel the order if need be. Good Luck bud
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Old Jul 27, 2010 | 12:18 PM
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Not acceptable .

You shouldnt have to wait 5 months for ANYTHING .
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Old Aug 3, 2010 | 01:20 PM
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Default RSI Twin pump special---Wow

Not only did William find me a twin pump unit at the "special" price well after the special was over, He let me pay with a check when the deal was "online orders only", my cards had been comprimised.

Arrived in about 2 weeks after snail mail was sent from AZ.

Siphon Y didn't make it in the box and I had one in hand in about a week after I let him know.

So for me, RSI stuff is super and William is a responsive, stand up guy.
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Old Aug 23, 2010 | 08:34 PM
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2nd that!!!!!!!
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