Tough lesson but that's why I only trust Forum Vendors.....good luck.
Problem With a Business Called Adaptive Performance
Thread Starter
Instructor
Joined: Jun 2005
Posts: 173
Likes: 1
From: Estero Florida
Problem With a Business Called Adaptive Performance
I ordered a skip shift eliminator (for our 2005 CTS-V but they also advertise an eliminator for the C5 T56 Manual skip shift eliminator) early this month (From Adaptive Performance in Surprise Arizona) and they advertised next day shipping. Well 2 weeks later nothing, they won't answer their emails and their phone is busy 24 hours a day. Very possibly a scam. They are also still on ebay (I did not order through Ebay) so Buyer beware. Thought the members would like to know.
rpgibbs@hotmail.com
rpgibbs@hotmail.com
Le Mans Master
Joined: Sep 2006
Posts: 9,594
Likes: 959
From: Palm Harbor not far from Sebring Florida
St. Jude Donor '11
Oldtimer
I did not find them in the Vendors listing so I am assuming that you found them with Google or another search engine. Thanks for the heads up, but I strictly use forum vendors for the exact reason. If you have an issue, you can normally get it resolved here.
Last edited by BWF07; Oct 19, 2010 at 03:51 PM.
Race Director
Joined: Jan 2006
Posts: 10,554
Likes: 33
From: Not on either liberal coast.
Here's their rating with the BETTER BUSINESS BUREAU...
http://ourbbbproxy.bbb.org/phoenix/b...az-1000009307/
They rate an "F" due to complaints of failure to deliver and selling practices. They never responded to the previous complaints. Chances are they're out of business anyway.
If I were you, I'd file another complaint against them using the online form. The BBB has no statutory authority to do anything, but acts as an intermediary to resolve disputes. It probably won't help you, but if the next customer bothers to research them, it might alert them to the potential problem.
Depending on how you made payment, you may have some recourse and be able to get your funds returned.
Then use one of the site supporting vendors like MID AMERICA, ZIP PRODUCTS, etc. I got mine from CORVETTES OF HOUSTON.
If you do a GOOGLE search using "adaptive performance" as keywords, you'll find other sites with commentary about the company.
http://ourbbbproxy.bbb.org/phoenix/b...az-1000009307/
They rate an "F" due to complaints of failure to deliver and selling practices. They never responded to the previous complaints. Chances are they're out of business anyway.
If I were you, I'd file another complaint against them using the online form. The BBB has no statutory authority to do anything, but acts as an intermediary to resolve disputes. It probably won't help you, but if the next customer bothers to research them, it might alert them to the potential problem.
Depending on how you made payment, you may have some recourse and be able to get your funds returned.
Then use one of the site supporting vendors like MID AMERICA, ZIP PRODUCTS, etc. I got mine from CORVETTES OF HOUSTON.
If you do a GOOGLE search using "adaptive performance" as keywords, you'll find other sites with commentary about the company.
Last edited by hotwheels57; Oct 19, 2010 at 03:35 PM.
Drifting
Joined: May 2008
Posts: 1,490
Likes: 17
From: Oakville, Ontario
I agree, use forum supported vendors, you won't run into this problem, or at least is a forum for resolution. good luck, lucky it was a lower dollar item, so you're not to hurt, cash wise.
Safety Car
Joined: Jun 2009
Posts: 4,738
Likes: 15
From: OC Calif
St. Jude Donor '10
I ordered a skip shift eliminator (for our 2005 CTS-V but they also advertise an eliminator for the C5 T56 Manual skip shift eliminator) early this month (From Adaptive Performance in Surprise Arizona) and they advertised next day shipping. Well 2 weeks later nothing, they won't answer their emails and their phone is busy 24 hours a day. Very possibly a scam. They are also still on ebay (I did not order through Ebay) so Buyer beware. Thought the members would like to know.
rpgibbs@hotmail.com
rpgibbs@hotmail.com
Lifetime Member
Joined: Dec 2002
Posts: 10,702
Likes: 76
From: New Jersey
St. Jude Donor '05, '12-'13, '15-'16, '21
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Drifting
Joined: Feb 2007
Posts: 1,793
Likes: 7
From: Santa Maria Ca.
Sorry to hear about your misfortune,but at least you didn't spend 4-500 bucks with them,that would really hurt....
Everything I've bought for my Vette came from Forum Vendors,never been dissapointed.
Everything I've bought for my Vette came from Forum Vendors,never been dissapointed.
Race Director
Joined: Jul 2007
Posts: 18,681
Likes: 47
From: Reno is so close to Hell you can see Sparks , State Of Confusion
St. Jude Donor '12-'13-'14
It is nice to see informative posts like this one, That is what forums are all about, Thanks for the heads up.
Mr.Bill
Mr.Bill
Le Mans Master
Joined: Sep 2007
Posts: 7,604
Likes: 8
From: Belleville Il
This is a bit perplexing!! I was referred to them a few years ago,,got GREAT service from them.Got a CAGS eliminator and a CLB.Got my stuff in about 4 days. Referred a few others in my club,,same results!! Now for about the past year or so,,I have seen a few threads with the same message,,seems average delivery is about 3-4 weeks!!Sounds like they went from a business with staff to a garage,mom and pop part time business that can't come close to keeping up with up with orders,,and may have to order product as they get orders instead of stocking inventory!!
