[Z06] Dealer service
Thread Starter
Administrator
Joined: Aug 1999
Posts: 67,395
Likes: 1,953
From: Chattanooga, TN
CI 2-3-4-5-6-7-8-9-10-11-12
Wounded Warrior Escort '11
St. Jude Donor '03 thru '26
NCM Lifetime Member
NCM Sinkhole Donor
Dealer service
Will Cooksey was one of the folks who participated in the Dothan-Panama City Beach Run last weekend.
While he was taking questions at the Saturday night event, someone asked him about the spotty service available at Chevrolet dealerships.
This seemed to be a sore subject with him. He acknowledged that there are some dealerships which have not made the appropriate commitment to good Corvette service.
Cooksey refused to name them. But he encouraged people who are having problems that can't be resolved to contact him at the assembly plant. He said he'll even send one of his folks to the dealership to show the service department how to fix a problem if they can't be coached through it over the phone.
While he was taking questions at the Saturday night event, someone asked him about the spotty service available at Chevrolet dealerships.
This seemed to be a sore subject with him. He acknowledged that there are some dealerships which have not made the appropriate commitment to good Corvette service.
Cooksey refused to name them. But he encouraged people who are having problems that can't be resolved to contact him at the assembly plant. He said he'll even send one of his folks to the dealership to show the service department how to fix a problem if they can't be coached through it over the phone.
Intermediate
Joined: Aug 2001
Posts: 49
Likes: 0
From: South Sioux City NE
Re: Dealer service (savewave)
Will
Should not allow Knoepfler Chevrolet to sell new Corvettes.
Unable to change tires, lack equipment to service any alloy wheel rims, they still sell new tires.
Unable to locate part numbers for new C5 parts.
Service writers do not want to repair Corvettes under warranty.
One of the Chevrolet Dealerships who have not made the appropriate commitment to Good Corvette Service.
They do not honor the 3 year 36,000 mile warranty on Corvettes.
Knoepfler Chevrolet
100 Jackson Street Sioux City, IA. http://www.kchev.com : :mad
[Modified by Mr Corvette, 3:41 AM 5/5/2002]
Should not allow Knoepfler Chevrolet to sell new Corvettes.
Unable to change tires, lack equipment to service any alloy wheel rims, they still sell new tires.
Unable to locate part numbers for new C5 parts.
Service writers do not want to repair Corvettes under warranty.
One of the Chevrolet Dealerships who have not made the appropriate commitment to Good Corvette Service.
They do not honor the 3 year 36,000 mile warranty on Corvettes.
Knoepfler Chevrolet
100 Jackson Street Sioux City, IA. http://www.kchev.com : :mad
[Modified by Mr Corvette, 3:41 AM 5/5/2002]
