Interesting Dealer Policy
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Heel & Toe
Joined: Sep 2006
Posts: 24
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From: Boerne Texas
Interesting Dealer Policy
At my urging my Brother in Law bought a 1999 Convertible fun car. He isn't much of a mechanic but I mentioned - should he have a problem with the car he could always 'take it to Chevrolet'. Well he contacted his local Chevy Dealer in Metairie, LA and was told the Dealership has a policy that they don't work on cars over 10 years old unless they were originally purchased from the Dealership! Interesting policy. Has anyone else experienced this 10 year old limit. I live in San Antonio and my Dealership has worked on a friends '94 ABS problem.
Le Mans Master
Joined: Nov 2009
Posts: 6,119
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From: Huntington tx
They don't have the know how or the acumen to do anything outside of remove and replace parts on current vehicles. Most Dealerships also don't even have the ability to repair or paint their own cars anymore. Dealerships are mostly focused on selling cars not actually repairing them.
Racer
Joined: Apr 2005
Posts: 431
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From: Buffalo NY
Dealerships around me are pretty much worthless when it comes to working on my car. Had it in their about 4 years ago for a column lock issue. Other than that, a local corvette shop is the only person other than me to work on my car.
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That dealership must turn away a lot of potential repair business. 
I've never run into a dealership with that type of policy, but perhaps the newer cars keep them busy enough.
I've never run into a dealership with that type of policy, but perhaps the newer cars keep them busy enough.
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Joined: Feb 2011
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Race Director
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From: SE Pennsylvania
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Fixing once, or maybe ten times ?
In some ways you wonder about such a rediculous policy. But on the other hand you know they don't have any talented techs working there so take the message and take ALL your business somewhere else. Anyone can be a parts changer and that can be a very expensive way to identify and repair problems.
I learned this the hard way. www.countycorvette.com is now the only place that does anything on my 2003. I'm a disabled veteran, so having a five star shop only 35 miles from here is a real blessing. 
Racer
Joined: Mar 2006
Posts: 315
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From: Luling La.
I live in the Metarie area & wouldn't take mine to any dealer around here. There is a guy about 25 miles out in the Hammond area that is the only one besides myself that I'd let work on mine. If interested tell him PM me for contact info.
Le Mans Master
Joined: May 2005
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From: Fort Lauderdale, Florida
A GM dealer I deal with has many regular customers with very old cars that they service. One person brings his '49 Buick convertible there for regular maintenance and repair. They just recently fixed the convertible top mechanism of a '64 Lincoln 4-door, the one that has the rear suicide doors. They also work on a customer's C4 convertible and several other unusual cars that other dealers wouldn't touch.
Le Mans Master
Joined: Sep 2007
Posts: 7,604
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From: Belleville Il
Got that right!! Today there are few actual "mechanics" that can actually gobeyond what the computer tells them when it comes to diagnosing a problem! I do most of my owns work,,,and a dealer is the LAST resort!!!
Last edited by itzza427; Jul 18, 2012 at 01:26 AM.