JW Motoring
06-03-2013, 05:08 PM
#1
Team Owner
Thread Starter
Member Since: Feb 2003
Location: Plano Texas
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CI 6-7-8-9 Veteran
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St. Jude Donor '07-'08-'09-'10-'11-'12-'13
JW Motoring
My hat is off to them for outstanding customer service, and for standing tall for warranty.
I encountered an issue during state (TX) inspection last week with one (L) LED tail light (halo) - it was inoperable.
I sent JW @ JW Motoring a PM, to which he responded "I'll get a replacement to you ASAP".
As promised JW was a man of his word - the replacement arrived today.
I encountered an issue during state (TX) inspection last week with one (L) LED tail light (halo) - it was inoperable.
I sent JW @ JW Motoring a PM, to which he responded "I'll get a replacement to you ASAP".
As promised JW was a man of his word - the replacement arrived today.
06-03-2013, 08:28 PM
#4
Administrator
Member Since: Mar 2001
Location: In a parallel universe. Currently own 2014 Stingray Coupe.
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C7 of the Year - Modified Finalist 2021
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St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-'18-'19-
'20-'21-'22-'23-'24
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CI 5, 8 & 11 Veteran
That is excellent support. Nice to have a vendor that stands behind the products they sell.
06-04-2013, 12:33 AM
#6
Le Mans Master
Member Since: Jun 2007
Location: Eastern Corn-Nation
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2015 C5 of the Year Winner
Yup, great vender and customer service. Great products too.
06-04-2013, 08:18 AM
#9
Safety Car
Member Since: Jul 2012
Location: Houston Texas
Posts: 4,543
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C5 COTM Coordinator
My hat is off to them for outstanding customer service, and for standing tall for warranty.
I encountered an issue during state (TX) inspection last week with one (L) LED tail light (halo) - it was inoperable.
I sent JW @ JW Motoring a PM, to which he responded "I'll get a replacement to you ASAP".
As promised JW was a man of his word - the replacement arrived today.
I encountered an issue during state (TX) inspection last week with one (L) LED tail light (halo) - it was inoperable.
I sent JW @ JW Motoring a PM, to which he responded "I'll get a replacement to you ASAP".
As promised JW was a man of his word - the replacement arrived today.
He takes care of his customer's i can vouch for that, Kudos to JW!
06-04-2013, 03:54 PM
#12
Safety Car
Member Since: Aug 2007
Location: This is not a Song, It's an Outburst: Or, The Establishment Blues; Sixto Diaz Rodriguez
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I've always had a positive outcome dealing with JW, especially on delivering the goods, very prompt!!
06-04-2013, 05:25 PM
#13
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St. Jude Donor '09-'10-'11-'12-'13-'14-'15-'16-'17,'19,'22
06-04-2013, 11:37 PM
#15
Instructor
I actually had a chance to meet with them today at their shop as I am having them do some custom work on my tail lights and some LED interior upgrades. Stand up guys! Glad to see all of the positive feedback for a great vendor!!!!