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Old Jun 3, 2013 | 05:08 PM
  #1  
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My hat is off to them for outstanding customer service, and for standing tall for warranty.

I encountered an issue during state (TX) inspection last week with one (L) LED tail light (halo) - it was inoperable.

I sent JW @ JW Motoring a PM, to which he responded "I'll get a replacement to you ASAP".

As promised JW was a man of his word - the replacement arrived today.

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Old Jun 3, 2013 | 05:12 PM
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I agree he has great customer support, Service and great products.
Mr.Bill
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Old Jun 3, 2013 | 05:16 PM
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That's great to hear ....
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Old Jun 3, 2013 | 08:28 PM
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That is excellent support. Nice to have a vendor that stands behind the products they sell.
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Old Jun 3, 2013 | 08:49 PM
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Old Jun 4, 2013 | 12:33 AM
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Yup, great vender and customer service. Great products too.
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Old Jun 4, 2013 | 12:46 AM
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JW Motoring is another quality vendor.
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Old Jun 4, 2013 | 08:15 AM
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Glad we could make the warranty swap for you Dennis.

We appreciate everyone's business over the years.
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Old Jun 4, 2013 | 08:18 AM
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Originally Posted by AC54ME
My hat is off to them for outstanding customer service, and for standing tall for warranty.

I encountered an issue during state (TX) inspection last week with one (L) LED tail light (halo) - it was inoperable.

I sent JW @ JW Motoring a PM, to which he responded "I'll get a replacement to you ASAP".

As promised JW was a man of his word - the replacement arrived today.



He takes care of his customer's i can vouch for that, Kudos to JW!
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Old Jun 4, 2013 | 09:02 AM
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Old Jun 4, 2013 | 09:50 AM
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Originally Posted by mstromquist
Yup, great vender and customer service. Great products too.
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Old Jun 4, 2013 | 03:54 PM
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I've always had a positive outcome dealing with JW, especially on delivering the goods, very prompt!!
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Old Jun 4, 2013 | 05:25 PM
  #13  
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Originally Posted by Maxx_Z06


He takes care of his customer's i can vouch for that, Kudos to JW!
Originally Posted by Mickeyrx70
Originally Posted by maxx2200
Originally Posted by renegad44
I've always had a positive outcome dealing with JW, especially on delivering the goods, very prompt!!
Appreciate it guys. We're celebrating 5 years in business this month. I couldn't do it without my great customers
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Old Jun 4, 2013 | 08:01 PM
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no surprise...

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Old Jun 4, 2013 | 11:37 PM
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I actually had a chance to meet with them today at their shop as I am having them do some custom work on my tail lights and some LED interior upgrades. Stand up guys! Glad to see all of the positive feedback for a great vendor!!!!
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Old Jun 6, 2013 | 08:35 AM
  #16  
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Originally Posted by Maybizel
I actually had a chance to meet with them today at their shop as I am having them do some custom work on my tail lights and some LED interior upgrades. Stand up guys! Glad to see all of the positive feedback for a great vendor!!!!
appreciate you letting me take part in the project.
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