Notices
C5 General General C5 Corvette and C5 Z06 Discussion not covered in Tech
Sponsored by:
Sponsored by:

What would you do?

Thread Tools
 
Search this Thread
 
Old 08-27-2016, 03:31 PM
  #1  
STRMLNE
Melting Slicks
Thread Starter
 
STRMLNE's Avatar
 
Member Since: Oct 2002
Location: Arizona
Posts: 2,515
Received 437 Likes on 311 Posts

Default What would you do?

I had a small coolant leak. Dealer said it was a "cracked reservoir tank." Tank replaced. A few weeks later I brought the car in for an unrelated issue. Picked the car up and on the way home noticed that the car was leaking A LOT of coolant. Brought the car back to the dealer who said it was a "cracked radiator." Brand new radiator later, I drive the car home, pull into the garage and notice that it is still LEAKING coolant. Very large puddle. Obviously brining the car back to the dealer Monday morning, but how should I handle the situation? I feel like I'm getting jerked around here.
The following users liked this post:
OldBalz (08-27-2016)
Old 08-27-2016, 03:49 PM
  #2  
ttiros
Burning Brakes
 
ttiros's Avatar
 
Member Since: Aug 2014
Posts: 941
Received 223 Likes on 132 Posts
Default

I had a 318 poly that did that and it was a few freeze plugs.
Old 08-27-2016, 06:11 PM
  #3  
S.C. vette
Melting Slicks

 
S.C. vette's Avatar
 
Member Since: Jul 2014
Location: The Lowcountry South Carolina
Posts: 2,782
Received 314 Likes on 258 Posts
Default

If you used credit card, put in a claim... if check, canx it. Report it to the BBB, go on social media and blast them. Don't go back, don't give in or let up, hose them as they hosed you!
Old 08-27-2016, 06:35 PM
  #4  
the kid C6
Melting Slicks
 
the kid C6's Avatar
 
Member Since: Mar 2016
Location: the island of misfit toys
Posts: 3,188
Received 143 Likes on 128 Posts
Default

I wouldn't go back to the dealer, unless you're covered under warranty or something.

The last time I was at my dealership for repairs, they didn't even put my car back together. I had loose pieces and rattles for over a week until I figured it out. I have such a bad feeling, I vowed never to return.

Find another shop. Ask your local car clubs for referrals. If the Corvette club has a newsletter, it's probably online (PDF), and you can look at the ads from their sponsors.
Old 08-28-2016, 12:13 AM
  #5  
Vetteman Jack
Administrator

Support Corvetteforum!
 
Vetteman Jack's Avatar
 
Member Since: Mar 2001
Location: In a parallel universe. Currently own 2014 Stingray Coupe.
Posts: 342,961
Received 19,298 Likes on 13,971 Posts
C7 of the Year - Modified Finalist 2021
MO Events Coordinator
St. Jude Co-Organizer
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-'18-'19-
'20-'21-'22-'23-'24
NCM Sinkhole Donor
CI 5, 8 & 11 Veteran


Default

Sounds like that dealer is using the hit or miss theory of repair. I doubt I would take it back to them unless they agreed to fix the problem at no additional cost. Otherwise, find a shop that has a great reputation for working on Corvettes, whether that be an independent shop or a different dealer. Checking with a local Corvette club is a good idea to get a referral.
Old 08-28-2016, 12:31 AM
  #6  
73Corvette
Le Mans Master
 
73Corvette's Avatar
 
Member Since: Feb 2012
Location: OK
Posts: 6,644
Received 463 Likes on 374 Posts
Default

That is how some... have earned the title of STEALERSHIP
Old 08-28-2016, 01:05 AM
  #7  
grantv
Le Mans Master
 
grantv's Avatar
 
Member Since: Sep 2014
Location: Kelowna BC
Posts: 5,280
Received 535 Likes on 491 Posts
Default

You are getting jerked around. I would confront them, tell them they haven't fixed anything for the money spent.
Either that or cut your losses.
Regardless, they'd never pull another coin out of my pocket. I agree with others; find a better repair shop that won't play a guessing game with your wallet.
Old 08-28-2016, 01:14 PM
  #8  
Loby 1
Drifting
 
Loby 1's Avatar
 
Member Since: Dec 2009
Location: Boise Idaho
Posts: 1,854
Likes: 0
Received 3 Likes on 3 Posts
Default

If were mine I would take it to a reputable radiator shop.

They will find out what is going on.
Old 08-28-2016, 02:38 PM
  #9  
novasscnc
Pro
 
novasscnc's Avatar
 
Member Since: Apr 2015
Location: Prince George
Posts: 502
Received 57 Likes on 51 Posts
Default

Any coolant leak repair they should put a pressure test on it
Old 08-28-2016, 07:55 PM
  #10  
Black 02
Safety Car
 
Black 02's Avatar
 
Member Since: Apr 2011
Location: Houston TX
Posts: 4,260
Received 427 Likes on 316 Posts
Default

Try to figure out where the car is leaking coolant before taking it back to the dealer, or wherever you decide to take it. When mine first started leaking a very small amount of coolant, it was from the water pump. I would think they would have checked that first, but they don't sound like they're trying very hard to troubleshoot your car to be honest.

If they convince you to replace anything else, I would ask them to show you where it's leaking before work begins. Might not be a bad idea to ask to see the old parts either after they've fixed the car since they seem somewhat untrustworthy.

Get notified of new replies

To What would you do?




Quick Reply: What would you do?



All times are GMT -4. The time now is 01:42 PM.