column lock recall
Thread Starter
Cruising
Joined: Apr 2001
Posts: 11
Likes: 0
From: Abington Pa
column lock recall
The column lock froze on my '98 in Aug. 2002 and was fixed at a dealer with "Genuine GM parts" that blocked the lock & kept the computer happy. When I saw the NHTSA recall in Feb. I wrote Chevy asking for a refund. I was told my VIN wasn't listed, but wait till April when I might get a recall notice. Last week I got an answer to my second request for a refund and was given the same answer. I called Chevy customer service.I was told that the recall only covered '97 Vettes. I quoted the NHTSA recall notice, (04V060000), to the representative. After being put on hold for 15 minutes she asked me to send in my original service receipts, proof of payment and proof of ownership. Chevy would then "try to get me a partial reimbursement".
Sounds like a scam to me! When she called up the service
record from the dealer she had all the info at hand. Why do
they need all my originals? So I won't have any records if
I eventually do get the recall? I relayed this to the NHTSA
with my opinion that Chevy was ignoring this safety recall.
Can you say disgusted?
Sounds like a scam to me! When she called up the service
record from the dealer she had all the info at hand. Why do
they need all my originals? So I won't have any records if
I eventually do get the recall? I relayed this to the NHTSA
with my opinion that Chevy was ignoring this safety recall.
Can you say disgusted?
Team Owner
Joined: Mar 2001
Posts: 21,325
Likes: 3,841
From: small town in S.E Pa. PA
St. Jude Donor '03-'04
Originally Posted by rmeier
The column lock froze on my '98 in Aug. 2002 and was fixed at a dealer with "Genuine GM parts" that blocked the lock & kept the computer happy. When I saw the NHTSA recall in Feb. I wrote Chevy asking for a refund. I was told my VIN wasn't listed, but wait till April when I might get a recall notice. Last week I got an answer to my second request for a refund and was given the same answer. I called Chevy customer service. I was told that the recall only covered '97 Vettes. I quoted the NHTSA recall notice, (04V060000), to the representative. After being put on hold for 15 minutes she asked me to send in my original service receipts, proof of payment and proof of ownership. Chevy would then "try to get me a partial reimbursement".
Sounds like a scam to me! When she called up the service
record from the dealer she had all the info at hand. Why do
they need all my originals? So I won't have any records if
I eventually do get the recall? I relayed this to the NHTSA
with my opinion that Chevy was ignoring this safety recall.
Can you say disgusted?
Sounds like a scam to me! When she called up the service
record from the dealer she had all the info at hand. Why do
they need all my originals? So I won't have any records if
I eventually do get the recall? I relayed this to the NHTSA
with my opinion that Chevy was ignoring this safety recall.
Can you say disgusted?
Last edited by Evil-Twin; Jul 11, 2004 at 08:17 AM.
Team Owner
Joined: Dec 1999
Posts: 174,312
Likes: 1,217
From: Here
Pilot of Beer Force 1
Tampa Regional Coordinator
CI 4-5-6-7-8 Veteran
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I believe in the Beer Fairy
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what is amazing is that people continue to post this problem here who are not n00bs and know about the CLB.....and have read time and time again that the GM fix is crap 
in this case buy a CLB and move on...
in this case buy a CLB and move on...
Last edited by pewter99; Jul 11, 2004 at 10:11 AM. Reason: add on
Racer
Joined: May 2002
Posts: 260
Likes: 0
From: Sheboygan Wisconsin
This unfortunately has always been my experience with chevrolet, especially with a minivan that we owned. Maybe instead of doing away with Oldsmobile, GM should have taken a look at how Chevy handles their affairs.
Race Director
Joined: Oct 2002
Posts: 11,945
Likes: 12
From: Vancouver
2015 C5 of Year Finalist
St. Jude Donor '05-'06-'07-'08-'09-'10
I would like to know what actually screws up with the column lock. We all know that it unlocks but the BCM thinks it's still locked and shuts off the fuel. But what part of the column lock is failing. It's like the headlights, the gear screws up but GM replaces the whole motor. If the column lock has a bad contact inside is it repairable to better than new? As the headlight gear is!! My .02 Has anyone ever tried taking the assembly apart to see what's going on? 
Drifting
Joined: May 2000
Posts: 1,917
Likes: 3
From: Southern NH
Originally Posted by Stock Man
I would like to know what actually screws up with the column lock. We all know that it unlocks but the BCM thinks it's still locked and shuts off the fuel. But what part of the column lock is failing. It's like the headlights, the gear screws up but GM replaces the whole motor. If the column lock has a bad contact inside is it repairable to better than new? As the headlight gear is!! My .02 Has anyone ever tried taking the assembly apart to see what's going on?
WRONG!The lock DOES NOT UNLOCK, which is the problem. It binds, which causes the BCM to shut fuel. The latest recall is to prevent the BCM from failing to shut fuel in some cases where the steering is locked but the BCM gets confused due to low voltage conditions and thinks the lock is actually unlocked.
As previously said, continuing to wait for GM do fix this is asking for trouble. The CLB is the only real solution. I'm amazed that after 5+ years of this problem there are so many posts and confusion on the issue.
Race Director
Joined: Oct 2002
Posts: 11,945
Likes: 12
From: Vancouver
2015 C5 of Year Finalist
St. Jude Donor '05-'06-'07-'08-'09-'10
Your right the lock doesn't unlock!! What was I thinking!!! So the pin that does the locking is either jambing when engaged or is sticking upon retraction. So is the solenoid crap or is the pin trying to go into a hole that is to small and over time is galling up creating the bind.
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Former Vendor
Joined: Apr 2001
Posts: 10,976
Likes: 21
From: FL
St. Jude Donor '13
Originally Posted by Stock Man
I would like to know what actually screws up with the column lock. We all know that it unlocks but the BCM thinks it's still locked and shuts off the fuel. But what part of the column lock is failing. It's like the headlights, the gear screws up but GM replaces the whole motor. If the column lock has a bad contact inside is it repairable to better than new? As the headlight gear is!! My .02 Has anyone ever tried taking the assembly apart to see what's going on?
Since GM cant figure out how to fix the problem with the column lock itself due to to many variables beyond their control that could cause failure,they eliminated it from the 2001 A4 and eliminate it on earlier A4 models with the recall bypass
Since they cant eliminate the column lock from the M6,it is understandable that the only correction for the M6 is to install the CLB
Safety Car
Joined: May 2000
Posts: 4,408
Likes: 61
From: Centerville OH "If we weren't all crazy we would go insane"
CI 3-4-5-6-7 & 9 Veteran
St. Jude Donor '08
Originally Posted by pewter99
what is amazing is that people continue to post this problem here who are not n00bs and know about the CLB.....and have read time and time again that the GM fix is crap
in this case buy a CLB and move on...
in this case buy a CLB and move on...
