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John Caravaggio comes through

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Old Jan 11, 2005 | 08:43 PM
  #1  
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Originally Posted by 99NBVette
The problem with these back orders as I understand it is as follows - these items require special boxes that have been stored in a trailer outside and because of a recent snow storm, the roof collapsed. John needed to order new boxes, however, the box factory was closed for the holidays. He has now received those boxes. He stated he has the back orders lined up, ready to be packaged and shipped next week. As for not responding to e-mails or phone calls, he did not have a clear answer, but did mention that the person that handles some of these issues was recently in a car crash and has not been to work on a regular basis. I must say, John was very apologetic and had empathy for my frustration, so I look forward to receiving these beautiful mods and installing them.
99...
Thanks for the update... actually John finally did get around to calling me (yesterday) and told me about the problem he was having with the boxes...
Based on his promise to ship next week... I did not cancel my order. I was really considering going with a different plan for the rear of the Z... but I sure do like the Skunk Werkes spoiler!!!

Don-XmP
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Old Jan 11, 2005 | 09:51 PM
  #2  
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Glad to hear it has turned out OK!
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Old Jan 11, 2005 | 10:18 PM
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Hope it all works out for you. Glad you were able to talk to the vendor and get some answers.
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Old Jan 12, 2005 | 06:35 AM
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John is the best. Just had some mods done, and going back in the spring for more.
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