Vette Essentials - Customer Service
Thread Starter
Melting Slicks
Joined: Feb 2002
Posts: 2,148
Likes: 1
From: GA
Vette Essentials - Customer Service
Just wanted to take a moment and post the experience I had with Ken King this week. I took advantage of his Christmas sale last month and ordered a console lid and armrests from him. Called on Tuesday to check on status and he mentioned to me that he had someone cancel an order and that he had a steering wheel and grab handles in the color scheme of the pcs. being made for me. Since Ken recommends that you have the steering wheel exchanged by the dealer, I told him I wasn't really interested and besides, the car had to go in on Friday for a recall fix on the washers. Ken offered to Next day the wheel to me so that it would be here in time for my scheduled appointment. Needless to say he talked me into the extra pieces and they arrived as promised yesterday. Just got the car back from the dealer (actually had a pleasant experience with them for once, also) and all I can say is wow! The adage you get what you pay for definitely holds true in the case of Vette Essentials. Just beautiful work and impeccable quality. Can't wait to get the console cover next week and get everything installed. Thanks, Ken you are truly a class act!
Also, please don't post the 'THIS THREAD IS WORTHLESS WITHOUT PICS"! I only have the wheel installed as of today. I'll get pics when everything is in and somebody gives me idiot-proof instructions in how to post them within a thread!
Also, please don't post the 'THIS THREAD IS WORTHLESS WITHOUT PICS"! I only have the wheel installed as of today. I'll get pics when everything is in and somebody gives me idiot-proof instructions in how to post them within a thread!
Lifetime Member
Joined: Dec 2002
Posts: 10,702
Likes: 76
From: New Jersey
St. Jude Donor '05, '12-'13, '15-'16, '21
Originally Posted by TOOGECKO
Just wanted to take a moment and post the experience I had with Ken King this week. I took advantage of his Christmas sale last month and ordered a console lid and armrests from him. Called on Tuesday to check on status and he mentioned to me that he had someone cancel an order and that he had a steering wheel and grab handles in the color scheme of the pcs. being made for me. Since Ken recommends that you have the steering wheel exchanged by the dealer, I told him I wasn't really interested and besides, the car had to go in on Friday for a recall fix on the washers. Ken offered to Next day the wheel to me so that it would be here in time for my scheduled appointment. Needless to say he talked me into the extra pieces and they arrived as promised yesterday. Just got the car back from the dealer (actually had a pleasant experience with them for once, also) and all I can say is wow! The adage you get what you pay for definitely holds true in the case of Vette Essentials. Just beautiful work and impeccable quality. Can't wait to get the console cover next week and get everything installed. Thanks, Ken you are truly a class act!
Also, please don't post the 'THIS THREAD IS WORTHLESS WITHOUT PICS"! I only have the wheel installed as of today. I'll get pics when everything is in and somebody gives me idiot-proof instructions in how to post them within a thread!
Also, please don't post the 'THIS THREAD IS WORTHLESS WITHOUT PICS"! I only have the wheel installed as of today. I'll get pics when everything is in and somebody gives me idiot-proof instructions in how to post them within a thread!
Race Director
Joined: Aug 2003
Posts: 16,270
Likes: 30
From: "It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark, and
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-‘18-'19
NCM Sinkhole Donor
I am ANXIOUSLY awaiting the day that I get to experience the VE quality and customer service experience. It's gonna happen soon, just as soon as I get the rest of my pennies saved up.
I have NEVER read anything less than glowing reviews of VE and Ken King - and now you know why from first hand experience......
I am sooooo jealous!
I have NEVER read anything less than glowing reviews of VE and Ken King - and now you know why from first hand experience......
I am sooooo jealous!
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Melting Slicks
Joined: Feb 2004
Posts: 2,903
Likes: 0
From: I finished a Marathon, did you? Michigan
CI 6-7, 9-10 Veteran
I am lucky enough to live near his place of business. He is definitely a great guy for customer service. Oh yeah...........................
Originally Posted by 14U2ENV
I have to agree with you, Ken is a class act!
Ohh yeah,,,
Ohh yeah,,,
Administrator
Joined: Mar 2001
Posts: 368,339
Likes: 24,781
From: In a parallel universe. Currently own 2014 Stingray Coupe.
C7 of the Year - Modified Finalist 2021
MO Events Coordinator
St. Jude Co-Organizer
St. Jude Donor '03 thru '26
NCM Sinkhole Donor
CI 5, 8 & 11 Veteran
Ken is the man. I love my VE interior.
Racer
Joined: May 2002
Posts: 446
Likes: 14
From: Huntsville, AL
More kudos for Ken. 
Less new seat covers...my interior is all VE. The seats...maybe this summer. After I accidently sit in the drivers seat with a screwdriver in my back pocket. "Ah darn honey, look what happened. I'm so clumsy. I guess I'll have to get the new seat covers" 
Less new seat covers...my interior is all VE. The seats...maybe this summer. After I accidently sit in the drivers seat with a screwdriver in my back pocket. "Ah darn honey, look what happened. I'm so clumsy. I guess I'll have to get the new seat covers"
Safety Car
Joined: Dec 2002
Posts: 4,338
Likes: 66
From: Whittier California
Originally Posted by blacksedan87
I am ANXIOUSLY awaiting the day that I get to experience the VE quality and customer service experience. It's gonna happen soon, just as soon as I get the rest of my pennies saved up.
I have NEVER read anything less than glowing reviews of VE and Ken King - and now you know why from first hand experience......
I am sooooo jealous!
I have NEVER read anything less than glowing reviews of VE and Ken King - and now you know why from first hand experience......
I am sooooo jealous!
Race Director
Joined: Feb 2004
Posts: 11,651
Likes: 9
From: HOW FAST WAS I GOING OFFICER? Los Angeles Hating GM Dealership Service Dept.'s Since Sept. 2004
St. Jude Donor '04-'05-'06-'07
Originally Posted by iceburgh
Ken is a great guy and his quality is out of this world
Oh ... you said "DON'T" ... I have dyslexia .. and short term memory loss .. and OCD.
