Travel Buddy Cup Holders from CCA
#21
Race Director
Thanks
TTT
Stand up guy. Sent me the "double" when I had ordered the single. I figured I could live with it but e-mailed him about the error just in case he needed to fix his procedures. Told him he did not need to get back to me.
Within 30 minutes got an e-mail back apologizing and saying the single would be sent out with a mailing label to return the double free of charge.
Came today, the double is headed back.
That's customer service....
Stand up guy. Sent me the "double" when I had ordered the single. I figured I could live with it but e-mailed him about the error just in case he needed to fix his procedures. Told him he did not need to get back to me.
Within 30 minutes got an e-mail back apologizing and saying the single would be sent out with a mailing label to return the double free of charge.
Came today, the double is headed back.
That's customer service....
#23
Premium Supporting Vendor
Thread Starter
Member Since: Oct 2004
Location: Manassas Park VA
Posts: 36,681
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St. Jude Donor '07-'08,-'13-'14, '16-'17
TTT
Stand up guy. Sent me the "double" when I had ordered the single. I figured I could live with it but e-mailed him about the error just in case he needed to fix his procedures. Told him he did not need to get back to me.
Within 30 minutes got an e-mail back apologizing and saying the single would be sent out with a mailing label to return the double free of charge.
Came today, the double is headed back.
That's customer service....
Stand up guy. Sent me the "double" when I had ordered the single. I figured I could live with it but e-mailed him about the error just in case he needed to fix his procedures. Told him he did not need to get back to me.
Within 30 minutes got an e-mail back apologizing and saying the single would be sent out with a mailing label to return the double free of charge.
Came today, the double is headed back.
That's customer service....
Peace
Chip
#24
#27
Safety Car
#36
Le Mans Master
Member Since: Mar 2009
Location: PALM COAST Flordia
Posts: 5,280
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Just purchased one, spilled my soda for the 3rd time today since I purchased my Vette, 3 strikes and I finally took a crowbar to my wallet for a 50 buck cup holder