From: KEITH ROMBERG
Date: 2/2/2016 5:44 PM (GMT-05:00)
To: suelewisfour
Subject: RE: C5 Rear Fender Flairs

No. What is issue or problem? You refuse to communicate anything.

-------- Original message --------
From: KEITH ROMBERG
Date: 2/1/2016 5:02 AM (GMT-05:00)
To: suelewisfour
Subject: RE: C5 Rear Fender Flairs

Hello Susan,

Can you please get this resolved today?

Thanks,
Keith

Date: Fri, 29 Jan 2016 15:00:13 -0500
Subject: RE: C5 Rear Fender Flairs
From: suelewisfour@comcast.net
To: k_romberg@msn.com

Yes keith. I will get back to you by the end of today.
Sue



Sent from my Sprint Samsung Galaxy S® 6.
-------- Original message --------
From: KEITH ROMBERG
Date: 1/29/2016 2:27 PM (GMT-05:00)
To: suelewisfour
Subject: RE: C5 Rear Fender Flairs

Are you still working on this?

Date: Wed, 27 Jan 2016 07:49:27 -0500
Subject: RE: C5 Rear Fender Flairs
From: suelewisfour@comcast.net
To: k_romberg@msn.com

Good morning Keith,

I will get this straightened out with you as soon as i can. I was not even in town yesterday. I did not hear from you and assumed you had received your chargeback. I have no intention of not returning your payment. Please let me figure out how to best handle this. I absolutely do nomt want you to hate L5. This whole mess was never the intention.

I will get back to you with a workable solution by tomorrow.

Susan



Sent from my Sprint Samsung Galaxy S® 6.
-------- Original message --------
From: KEITH ROMBERG
Date: 1/27/2016 4:54 AM (GMT-05:00)
To: suelewisfour@comcast.net
Subject: RE: C5 Rear Fender Flairs

This is very professional. I hope you can live with yourself and can sleep at night knowing you have ripped me off of $2400. I will never a single good thing to say about your company and business practices. I will brings up about you every chance I get. I hope your company goes bankrupt.


From: k_romberg@msn.com
To: suelewisfour@comcast.net
Subject: RE: C5 Rear Fender Flairs
Date: Tue, 26 Jan 2016 18:47:57 +0000

Hello Susan,

If you just take a moment to look at your records you will see that the $2400 was never sent to me. Through out this whole I have tried to work with you guys on this:

1) Sent Money Orders to you so you can avoid the 5% fee on your side.
2) Sorry they where sent to the wrong place, but you have not updated your website with the new address and you did not mention there was a new address.
3) While waiting got the MOs to show up, I paid for them again. Charge to my debt card 11/25/2015. I did that to help you.
4) When you received the MOs you tried to refund my $1200, but you charged me another $1200 instead of refunding it. I sent you a copy of my account showing.
5) After 5 days of not receiving the refund after you said it was sent, I filled the claim. Seriously what could I do at that point.

Please check your accounts and you will see the money was never sent. If you want I can send you copy of my accounts showing I never received anything.

I hope you can handle this in a prompt and professional manor. I am getting frustrated that you will not answer or return my calls.

Thanks,
Keith

From: k_romberg@msn.com
To: suelewisfour@comcast.net
Subject: RE: C5 Rear Fender Flairs
Date: Tue, 26 Jan 2016 15:24:06 +0000

Hello Susan,

I still have not received the refund you promised on Dec 17 2015. The original charge on my card on Nov 25 2015 was to cover the $1200 money order lost in mail. You received money and promised me a refund which was done on Dec 17 2015. Instead of a credit it was charge. So now that is a total of $2400 card to my card along with the $1200 money order. You promised to refund my $2400 on Dec 17 2015. After 5 days of waiting and numerous calls to you, I filed a claim with Wells Fargo my bank. That is why I dropped this for so long. Now they are saying to can not process the claim and it is up to me to get the money.

Can you please do the right thing and refund my money? At this point I have got one set of fenders and I am out $3600 for them. Please refund my money here.

Thanks,
Keith

From: k_romberg@msn.com
To: suelewisfour@comcast.net
Subject: RE: C5 Rear Fender Flairs
Date: Fri, 18 Dec 2015 13:04:07 +0000

Hey Susan,

The $1200 refund was posted as a WIDTHDRAWL! Can you please fix this ASAP?

Thanks,
Keith

Date: Tue, 15 Dec 2015 17:23:34 +0000
From: suelewisfour@comcast.net
To: k_romberg@msn.com
Subject: Re: C5 Rear Fender Flairs



Hi Keith - Looks like the money orders will be delivered today - Could you please resend me your CC info and I will just credit back the 1200.00 to you card - easiest way to do this NO MAIL!! LOL Hope everything is going well!!


Have a Wonderful Day!
Susan Lewis
Lewis Five MotorSports
www.L5motorsports.com
(248)763-9697
(248)320-1372

From: "KEITH ROMBERG"
To: "suelewisfour"
Sent: Thursday, December 10, 2015 10:33:58 AM
Subject: RE: C5 Rear Fender Flairs

Hi Susan,

If there is any money needed to cover any extra costs that might have accrued or will be needed, just let me know and I will cover them.


Thanks,
Keith

Date: Thu, 10 Dec 2015 10:28:10 -0500
Subject: RE: C5 Rear Fender Flairs
From: suelewisfour@comcast.net
To: k_romberg@msn.com

I agree. I just wanted to keep on it so you get your moner back. He told me they would overnight them as soon as they came back in. As soon as i receive them i will send a ck directly to you.

How is the installation coming?

Susan



Sent from my Sprint Samsung Galaxy S® 6.
-------- Original message --------
From: KEITH ROMBERG
Date: 12/10/2015 10:18 AM (GMT-05:00)
To: suelewisfour@comcast.net
Subject: RE: C5 Rear Fender Flairs

Hi Susan,

Just talked with the South Lyons office this morning. Looks like you talked with them yesterday. I think we are pretty close here. The South Lyons post master needs one thing from me and I think it will be good here. Its amazing how complicated this has gotten.

Thanks,
Keith

> Date: Wed, 2 Dec 2015 21:40:05 +0000
> From: suelewisfour@comcast.net
> To: k_romberg@msn.com
> Subject: RE: C5 Rear Fender Flairs
>
> 5265 Emerson ave. fort pierce. Fl. 34951
>
> Susan Lewis
> 248-320-1372
>
>
> ----- Original Message -----
> From: KEITH ROMBERG
> To: suelewisfour
> Sent: Wed, 02 Dec 2015 15:24:13 -0000 (UTC)
> Subject: RE: C5 Rear Fender Flairs
>
> Hello Susan,
>
> For some reason it looks like it is still at the WEST PALM BEACH post office. Can you give the forwarded address on it so I can give them a call?
>
> Thanks,
> Keith
>
> From: k_romberg@msn.com
> To: suelewisfour@comcast.net
> Subject: RE: C5 Rear Fender Flairs
> Date: Tue, 1 Dec 2015 15:21:07 +0000
>
>
>
>
> Hi Susan,
>
> Here is the certified tracking number:
>
> 70150640000469041890
>
> I am sure the issue is that I sent them to your old address you have on your web site. Do you want me to call the post office or do you want to?
>
> Thanks,
> Keith
>
> Date: Mon, 30 Nov 2015 10:48:21 -0500
> Subject: RE: C5 Rear Fender Flairs
> From: suelewisfour@comcast.net
> To: k_romberg@msn.com
>
> These have still not been delivered. Can you resend me the tracking info again?
> Thanks Susan
>
>
> Sent from my Sprint Samsung Galaxy S® 6.-------- Original message --------From: KEITH ROMBERG Date: 11/24/2015 11:32 AM (GMT-05:00) To: suelewisfour@comcast.net Subject: RE: C5 Rear Fender Flairs
> Hi Susan,
>
> Looks like they will be delivered Friday. Do you want me to call the PO or do you want to?
>
> Thanks,
> Keith
>
> Date: Tue, 24 Nov 2015 16:24:04 +0000
> From: suelewisfour@comcast.net
> To: k_romberg@msn.com
> Subject: Re: C5 Rear Fender Flairs
>
>
> Hi Keith - Wanted to check in and see if your parts had been delivered?
>
> We have not received the money orders as of yet - I put a call into the PO -
>
>
> Have a Wonderful Day!
> Susan Lewis
> Lewis Five MotorSports
> www.L5motorsports.com
> (248)763-9697
> (248)320-1372
>
> From: "KEITH ROMBERG"
> To: suelewisfour@comcast.net
> Sent: Friday, November 20, 2015 10:55:44 AM
> Subject: RE: C5 Rear Fender Flairs
>
>
>
>
> Hi Susan,
>
> I just got off the phone with them and I sounds like they got things figured out. Sorry about all this. This is the most complicated mailing I have dealt with.
>
> Thanks,
> Keith
>
> Date: Fri, 20 Nov 2015 14:56:03 +0000
> From: suelewisfour@comcast.net
> To: k_romberg@msn.com
> Subject: Re: C5 Rear Fender Flairs
>
>
>
> Good Morning,
>
> I contacted them (small town they know us) Rose our old carrier redirected it yesterday.
> No worries, I should have it by Tuesday - Your order will leave today as scheduled.
>
>
> Have a Wonderful Day!
> Susan Lewis
> Lewis Five MotorSports
> www.L5motorsports.com
> (248)763-9697
> (248)320-1372
>
> From: "KEITH ROMBERG"
> To: suelewisfour@comcast.net
> Sent: Thursday, November 19, 2015 7:16:39 PM
> Subject: RE: C5 Rear Fender Flairs
>
>
>
>
> Hi Susan,
>
> The South Lyon will be calling tomorrow. Hopefully it can be figured out and delivered tomorrow also.
>
> THanks,
> Keith
>
> > Date: Tue, 17 Nov 2015 16:53:17 +0000
> > From: suelewisfour@comcast.net
> > To: k_romberg@msn.com
> > Subject: RE: C5 Rear Fender Flairs
> >
> > Thank you. Were they sent overnight. And did you receive your invoice?
> >
> > Susan Lewis
> > 248-320-1372
> >
> >
> > ----- Original Message -----
> > From: KEITH ROMBERG
> > To: suelewisfour@comcast.net
> > Sent: Mon, 16 Nov 2015 21:46:13 -0000 (UTC)
> > Subject: RE: C5 Rear Fender Flairs
> >
> > Hi Susan,
> >
> > Two USPS money orders for $600 each mailed. Difference, customer service. Thank you. Please ship the set of 2" coupe rear fender flairs and splash guards to:
> >
> > Keith Romberg
> > 1709 Ostia Circle
> > Lafayette, Co 80026
> >
> > USPS MO: 22859119181
> > USPS MO: 22859119170
> >
> > Thank you
> >
> > > Date: Mon, 16 Nov 2015 14:13:34 +0000
> > > From: suelewisfour@comcast.net
> > > To: k_romberg@msn.com
> > > Subject: Re: C5 Rear Fender Flairs
> > >
> > > Good morning Keith
> > >
> > > I would be happy to get your order placed via email or give me a call.
> > >
> > > If you send me your shipping information I can get you a complete quote.
> > > Also. Are you interested in the L5 splash guards. We have stock for your front fenders and flared for the rear.
> > >
> > > Please let me know.
> > >
> > > Susan Lewis
> > > Lewis Five MotorSports
> > > 248-320-1372
> > >
> > >
> > > ----- Original Message -----
> > > From: KEITH ROMBERG
> > > To: Info@l5motorsports.com
> > > Sent: Fri, 13 Nov 2015 12:20:25 -0000 (UTC)
> > > Subject: C5 Rear Fender Flairs
> > >
> > > Hello,
> > >
> > > I would like to order a set of your C5 2" rear fender flairs. Can that be done online or do I need to call? Also what is the expected shipping date/time once an order has been placed?
> > >
> > > Thanks,
> > > Keith
> > >
> >
>
>
>
>
>