OTC Genisys Software HELP!!!!
Thread Starter
Racer
Joined: Jun 2008
Posts: 252
Likes: 0
From: Amarillo TX
OTC Genisys Software HELP!!!!
Not sure if anyone can help, but here it goes.
I have an OTC Genisys scan tool with an updated system 3.0 (from 2.0)
I lost the software disc for the computer that updates the tool to the latest revisions. The only disc I can find is the old disc from the system 2.0 install. When I run that program it receives 2.0 updates and wants to revert my system back to 2.0.
Obvious answer is get it from OTC, right? Well, all software has been removed from their site. I contacted them with my registration info and they sent me a pdf advertisement for the scan tool 4.0 system update. (nothing to do with the updater software)
Their pdf info still says to go to their site for "NGIS tool updater updates", but they are gone.
Does anyone know where to find this download, or could maybe shoot a copy of their disc? This is not copying any tool updates or being sneaky in any way. This just allows my tool to "call home" on system 3.0 and get my much needed updates.
Thanks for listening... any help WILL be APPRECIATED!!
I have an OTC Genisys scan tool with an updated system 3.0 (from 2.0)
I lost the software disc for the computer that updates the tool to the latest revisions. The only disc I can find is the old disc from the system 2.0 install. When I run that program it receives 2.0 updates and wants to revert my system back to 2.0.
Obvious answer is get it from OTC, right? Well, all software has been removed from their site. I contacted them with my registration info and they sent me a pdf advertisement for the scan tool 4.0 system update. (nothing to do with the updater software)
Their pdf info still says to go to their site for "NGIS tool updater updates", but they are gone.
Does anyone know where to find this download, or could maybe shoot a copy of their disc? This is not copying any tool updates or being sneaky in any way. This just allows my tool to "call home" on system 3.0 and get my much needed updates.
Thanks for listening... any help WILL be APPRECIATED!!
Thread Starter
Racer
Joined: Jun 2008
Posts: 252
Likes: 0
From: Amarillo TX
let me add.....
Just got off the phone with OTC and they said they ran out of disks sending them out to people with damaged/misplaced disks. They told me to try and find a local dealer or another user with the disk and I could copy it. So, with their blessing, I am on the hunt. Anyone??
Just got off the phone with OTC and they said they ran out of disks sending them out to people with damaged/misplaced disks. They told me to try and find a local dealer or another user with the disk and I could copy it. So, with their blessing, I am on the hunt. Anyone??
Thread Starter
Racer
Joined: Jun 2008
Posts: 252
Likes: 0
From: Amarillo TX
I have the word out on the local racing forum. It's hard to run down the MAC truck around here. He covers a lot of territory. I'm not a mechanic by trade so as a rule, I don't see him. Thanks for the suggestion though. 
Pro
Joined: Jun 2007
Posts: 713
Likes: 9
From: Saratoga Springs Ut
I run a Matco Truck but most tool trucks won't have a disk. at least I don't. Anyone that has a 3.0 system will have a disc. If you are in good with any local shops that has a 3.0 disc they might let you copy it or just give it to you if they have updated to 4.0.
