Gene Culley from Fred beans....
Thread Starter
Le Mans Master
Joined: Oct 2001
Posts: 5,577
Likes: 3
From: Southern Maryland Maryland
Gene Culley from Fred beans....
I don't know how to say it... Gene is the man, not just the man but, THE MAN. I called him tuesday or wednesday about a cover for the bell housing. We had already tried 10-15 of the local dealers and everyone said that they were on national backorder and that no dealers had them. Mark, local corvette guy, said to call Gene and see what he could do. Called Gene told him what I needed and he said he would work on it. Followed up the next day @ 11:00 and Gene said he didn't know what the progress was but was "in the works". Next thing you know, my partner called me a couple hours later and said the UPS had dropped off the cover from some dealership in TX. Gene, thank you for the professional service and restoring faith in the parts world.
Phil
Phil
Melting Slicks
Joined: Jul 2002
Posts: 2,722
Likes: 64
From: DFW Texas
CI 7-8 Veteran
CI 8 Car Show Winner
St. Jude Donor '07
yep Gene is the man, ordered a new radiator shroud on tuesday and it came in thrusday...and ofcourse it was the cheapest price around.
Originally Posted by rws.1
Gene .... gets my vote for GM parts man of the Year!(2005)
Le Mans Master
Joined: Jun 2004
Posts: 6,752
Likes: 3
From: Bethlehem PA
Good deal! 
It's a pleasant surprise when people underpromise and overdeliver.
I've bought my springs/sways and shifter there and wouldn't go anywhere else.
Delivered on time and exactly as promised.
It's also cool he happens to be 20 minutes away.
Scott
It's a pleasant surprise when people underpromise and overdeliver.
I've bought my springs/sways and shifter there and wouldn't go anywhere else.
Delivered on time and exactly as promised.
It's also cool he happens to be 20 minutes away.
Scott
Last edited by simpleman68; Jan 14, 2006 at 12:33 PM. Reason: typo
Safety Car
Joined: Oct 2003
Posts: 3,643
Likes: 0
From: Limerick Pa
Phil,
Thanks for taking the time out of your day and coming here to post something like this. It really makes my day.
As far as telling you it is "in the works" is not really just a general answer but it would take me some time to explain to you how it works when something isn't available from GM. But to make a long story short, there is a period of 48-72 hours of where the order is out there in la-la land. I normally know something after that. You had called the next day so I couldn't give you any better answer than that at the time.
I appreciate your business and hope you will give us the opportunity to serve you in the future.
Thanks,
Gene
Thanks for taking the time out of your day and coming here to post something like this. It really makes my day.
As far as telling you it is "in the works" is not really just a general answer but it would take me some time to explain to you how it works when something isn't available from GM. But to make a long story short, there is a period of 48-72 hours of where the order is out there in la-la land. I normally know something after that. You had called the next day so I couldn't give you any better answer than that at the time.
I appreciate your business and hope you will give us the opportunity to serve you in the future.
Thanks,
Gene
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Thread Starter
Le Mans Master
Joined: Oct 2001
Posts: 5,577
Likes: 3
From: Southern Maryland Maryland
Originally Posted by Gene@FredBeans
Phil,
Thanks for taking the time out of your day and coming here to post something like this. It really makes my day.
As far as telling you it is "in the works" is not really just a general answer but it would take me some time to explain to you how it works when something isn't available from GM. But to make a long story short, there is a period of 48-72 hours of where the order is out there in la-la land. I normally know something after that. You had called the next day so I couldn't give you any better answer than that at the time.
I appreciate your business and hope you will give us the opportunity to serve you in the future.
Thanks,
Gene
Thanks for taking the time out of your day and coming here to post something like this. It really makes my day.
As far as telling you it is "in the works" is not really just a general answer but it would take me some time to explain to you how it works when something isn't available from GM. But to make a long story short, there is a period of 48-72 hours of where the order is out there in la-la land. I normally know something after that. You had called the next day so I couldn't give you any better answer than that at the time.
I appreciate your business and hope you will give us the opportunity to serve you in the future.
Thanks,
Gene
When it comes to GM parts I am a loyal customer forever. This is the 4th time we have ordered from you and have always had great service. I have always thought of "Summit and Jegs" as having the best ship times but you definitely have the "trump card".
Phil
Drifting
Joined: Dec 2005
Posts: 1,720
Likes: 3
From: East Hampton CT
I've only placed one order so far but the price and speed of shipping was AWESOME! Gene is definitely the best. I plan on placing ALL of my GM parts orders thru Gene and Fred Beans. Thanks for helping us all out and providing such great service! 
Burning Brakes
Joined: Nov 2004
Posts: 822
Likes: 0
From: Grafton Ohio
Originally Posted by edensknight
Gene, IS the man! Another vote for the Genester!
I work at a G.M. dealership and Gene always beats the prices I get from my own parts counter!Not to mention service is great and really quick shipping times.
Props to both Gene and Fred Beans!!!
Safety Car
Joined: Oct 2003
Posts: 3,643
Likes: 0
From: Limerick Pa
Hi All,
Wow, I am very humbled by the support here. I thank you all. I do want to let you all know that I really do appreciate the business and right now I am working with Fred Beans on some re-structuring of what is going on and hope to make an announcement very soon. All good stuff guys, thank you very much.
Mark did send me an email Friday I think. I'll take care of you guys.
Phil, what can I say, thank you.
Gene
Wow, I am very humbled by the support here. I thank you all. I do want to let you all know that I really do appreciate the business and right now I am working with Fred Beans on some re-structuring of what is going on and hope to make an announcement very soon. All good stuff guys, thank you very much.
Mark did send me an email Friday I think. I'll take care of you guys.
Phil, what can I say, thank you.
Gene