EBTCM replaced - positive GM Experience
Thread Starter
Racer
Joined: May 2003
Posts: 392
Likes: 0
From: Austin TX
EBTCM replaced - positive GM Experience
After reading this thread:
http://forums.corvetteforum.com/show...um_id=1&arch=1
I decided to give the 'safety' angle a shot at the local dealership. My car is four months out of warranty (in years, not miles) and this thing just went out (EBTCM - C1214 code from DIC). I did a lot of reading here beforehand to make sure my diagnosis was correct. There are a handful of threads about it. I contacted the Service Manager beforehand to let him know my situation, and he said to bring it down. I told him that all three of the safety systems in my car were inactive at the moment and that I felt unsafe driving it around like that. He told me that if they came to the same diagnosis I did that he would fight my case with GM. I dropped the car off and the next day the Service Advisor called me and said that they had got it covered (replaced for free).
Thanks to rikhek for the advice -- I never even thought about trying to get something covered after the warranty had expired. I guess it just goes to prove that everything is negotiable.
Capitol Chevrolet
Austin, TX
http://forums.corvetteforum.com/show...um_id=1&arch=1
I decided to give the 'safety' angle a shot at the local dealership. My car is four months out of warranty (in years, not miles) and this thing just went out (EBTCM - C1214 code from DIC). I did a lot of reading here beforehand to make sure my diagnosis was correct. There are a handful of threads about it. I contacted the Service Manager beforehand to let him know my situation, and he said to bring it down. I told him that all three of the safety systems in my car were inactive at the moment and that I felt unsafe driving it around like that. He told me that if they came to the same diagnosis I did that he would fight my case with GM. I dropped the car off and the next day the Service Advisor called me and said that they had got it covered (replaced for free).
Thanks to rikhek for the advice -- I never even thought about trying to get something covered after the warranty had expired. I guess it just goes to prove that everything is negotiable.
Capitol Chevrolet
Austin, TX
Instructor
Joined: Mar 2006
Posts: 239
Likes: 0
From: Shwa Ontario
I'm currently going through the same process.
Unfortunately they are playing the "Your car is a U.S. corvette that you imported in Canada"
Thats their arguement, and really it doesn't make any sense.
My car is 5 months out of warranty.
I will see this week how it goes.
Unfortunately they are playing the "Your car is a U.S. corvette that you imported in Canada"
Thats their arguement, and really it doesn't make any sense.
My car is 5 months out of warranty.
I will see this week how it goes.
Instructor
Joined: Mar 2006
Posts: 239
Likes: 0
From: Shwa Ontario
Beat the system???
I tend to disagree, this part should never fail, especially at the low mileage of most of the Corvettes. GM has been notorious on under cutting their suppliers forcing them to use lower quality components, and I believe this to be the case with the EBCM. (perhaps not a totally accurate statement, but something that has happened in the past)
Not to mention when I bring people in my car now that these lights are on all the time, the first thing they ask is "whats wrong?" I tell them and again they get the perception that GM builds garbage. How are you suppose to argue that when you are driving their flagship model, with only 12K miles on it, and a $1500 (Can) module busted on it.
Its really sad, and I believe I will have a tough battle with the Canadian division of customer service to get it repaired out of warranty (because as they state "the vehicle you own was registered in the US" (which has no bearing on the service or the problem.
I will update this thread with my progress.
I tend to disagree, this part should never fail, especially at the low mileage of most of the Corvettes. GM has been notorious on under cutting their suppliers forcing them to use lower quality components, and I believe this to be the case with the EBCM. (perhaps not a totally accurate statement, but something that has happened in the past)
Not to mention when I bring people in my car now that these lights are on all the time, the first thing they ask is "whats wrong?" I tell them and again they get the perception that GM builds garbage. How are you suppose to argue that when you are driving their flagship model, with only 12K miles on it, and a $1500 (Can) module busted on it.
Its really sad, and I believe I will have a tough battle with the Canadian division of customer service to get it repaired out of warranty (because as they state "the vehicle you own was registered in the US" (which has no bearing on the service or the problem.
I will update this thread with my progress.
Originally Posted by rikhek
Glad to be able to help. Makes you fel good when you "beat" the system and save a bunch of money.
rikhek
rikhek
Safety Car
Joined: Aug 2005
Posts: 3,968
Likes: 867
From: Tulsa Oklahoma
Originally Posted by nuch
Beat the system???
I tend to disagree, this part should never fail, especially at the low mileage of most of the Corvettes. GM has been notorious on under cutting their suppliers forcing them to use lower quality components, and I believe this to be the case with the EBCM. (perhaps not a totally accurate statement, but something that has happened in the past)
Not to mention when I bring people in my car now that these lights are on all the time, the first thing they ask is "whats wrong?" I tell them and again they get the perception that GM builds garbage. How are you suppose to argue that when you are driving their flagship model, with only 12K miles on it, and a $1500 (Can) module busted on it.
Its really sad, and I believe I will have a tough battle with the Canadian division of customer service to get it repaired out of warranty (because as they state "the vehicle you own was registered in the US" (which has no bearing on the service or the problem.
I will update this thread with my progress.
I tend to disagree, this part should never fail, especially at the low mileage of most of the Corvettes. GM has been notorious on under cutting their suppliers forcing them to use lower quality components, and I believe this to be the case with the EBCM. (perhaps not a totally accurate statement, but something that has happened in the past)
Not to mention when I bring people in my car now that these lights are on all the time, the first thing they ask is "whats wrong?" I tell them and again they get the perception that GM builds garbage. How are you suppose to argue that when you are driving their flagship model, with only 12K miles on it, and a $1500 (Can) module busted on it.
Its really sad, and I believe I will have a tough battle with the Canadian division of customer service to get it repaired out of warranty (because as they state "the vehicle you own was registered in the US" (which has no bearing on the service or the problem.
I will update this thread with my progress.
Rick
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Brett Foote
Instructor
Joined: Mar 2006
Posts: 239
Likes: 0
From: Shwa Ontario
LOL, sorry Rick, that came out totally the wrong way.
I was attacking GM not you at all.
You have been nothing but a help to multiple members regarding this issue.
Please don't take that as a attack at yourself or your post.
I am just saying that people deserved to have this defect repaired, regardless of there warranty being expired.
And your right it is about being happy.
Again sorry you took that post the wrong way, I had no intention in attacking you.
I was attacking GM not you at all.
You have been nothing but a help to multiple members regarding this issue.
Please don't take that as a attack at yourself or your post.
I am just saying that people deserved to have this defect repaired, regardless of there warranty being expired.
And your right it is about being happy.
Again sorry you took that post the wrong way, I had no intention in attacking you.
Originally Posted by rikhek
I don't understand why you're attacking my post. All I did was try to help you and others. As far as beating the system, if you get an issue solved outside the warranty period you're beating the system. No big deal. The General, despite their faults need limits. Getting service outside those limits, is in my mind, beating the system. The post is not about inferior parts/products. It's about being HAPPY.
Rick
Rick
Burning Brakes
Joined: Aug 2000
Posts: 956
Likes: 0
From: College Station Texas
Cruise-In II Veteran
Originally Posted by dmcantrell
After reading this thread:
http://forums.corvetteforum.com/show...um_id=1&arch=1
I decided to give the 'safety' angle a shot at the local dealership. My car is four months out of warranty (in years, not miles) and this thing just went out (EBTCM - C1214 code from DIC). I did a lot of reading here beforehand to make sure my diagnosis was correct. There are a handful of threads about it. I contacted the Service Manager beforehand to let him know my situation, and he said to bring it down. I told him that all three of the safety systems in my car were inactive at the moment and that I felt unsafe driving it around like that. He told me that if they came to the same diagnosis I did that he would fight my case with GM. I dropped the car off and the next day the Service Advisor called me and said that they had got it covered (replaced for free).
Thanks to rikhek for the advice -- I never even thought about trying to get something covered after the warranty had expired. I guess it just goes to prove that everything is negotiable.
Capitol Chevrolet
Austin, TX
http://forums.corvetteforum.com/show...um_id=1&arch=1
I decided to give the 'safety' angle a shot at the local dealership. My car is four months out of warranty (in years, not miles) and this thing just went out (EBTCM - C1214 code from DIC). I did a lot of reading here beforehand to make sure my diagnosis was correct. There are a handful of threads about it. I contacted the Service Manager beforehand to let him know my situation, and he said to bring it down. I told him that all three of the safety systems in my car were inactive at the moment and that I felt unsafe driving it around like that. He told me that if they came to the same diagnosis I did that he would fight my case with GM. I dropped the car off and the next day the Service Advisor called me and said that they had got it covered (replaced for free).
Thanks to rikhek for the advice -- I never even thought about trying to get something covered after the warranty had expired. I guess it just goes to prove that everything is negotiable.
Capitol Chevrolet
Austin, TX
Instructor
Joined: Mar 2006
Posts: 239
Likes: 0
From: Shwa Ontario
Here are part #'s and estimate prices from Fred Beans (he has the best prices on the net for all them shipped)
Part Number: 10343433
All 2003 - 2004 $465.58
Part Number: 12216561
All 2002 $610.16
Part Number: 12208997
All 2001 $612.80
Part Number: 9367071
1999 - 2000 w/o Control Active Brake $486.40
The 98's apparently had a completely different module, and possibly multiple modules for the traction/abs/stability control. Was not able to pull up any info on them.
Part Number: 10343433
All 2003 - 2004 $465.58
Part Number: 12216561
All 2002 $610.16
Part Number: 12208997
All 2001 $612.80
Part Number: 9367071
1999 - 2000 w/o Control Active Brake $486.40
The 98's apparently had a completely different module, and possibly multiple modules for the traction/abs/stability control. Was not able to pull up any info on them.
Team Owner
Joined: Jul 2002
Posts: 25,238
Likes: 5
From: Oswego NY
Cruise-In IV Veteran
Cruise-In V Veteran
Originally Posted by nuch
The 98's apparently had a completely different module, and possibly multiple modules for the traction/abs/stability control. Was not able to pull up any info on them.
Race Director
Joined: Nov 2005
Posts: 14,553
Likes: 1,548
From: Supporting the Corvette Community at Abel Chevrolet in Rio Vista, CA 707-374-6317 Ext.123
St. Jude Donor '08
Originally Posted by dmcantrell
Thanks to rikhek for the advice -- I never even thought about trying to get something covered after the warranty had expired. I guess it just goes to prove that everything is negotiable.
