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Catastrophe strikes!!!

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Old Sep 4, 2001 | 10:24 AM
  #21  
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Default Re: Catastrophe strikes!!!

Some good news...

The owner just called me back (he said I'd hear from him before 10 AM today, and I did!) and said that not only are they going to fix it under warranty, they're going to be able to do it at his place AND they're going to foot the tow bill as well. This gentleman is a Corvette guy from way back and I feel he's actually looking out for me! What a relief!!

Zip-A-De-Doo-Dah-Dave :D :D

An update: By 11AM my C5 was safely loaded on the rollback, transported, and unloaded at the GM place without incident. The owner and the service manager met with me and confirmed that the repairs would be performed without COST TO ME! WHEW!!!! What a relief!!!


[Modified by Drop_Top_Dave, 12:26 PM 9/4/2001]


[Modified by Drop_Top_Dave, 4:47 PM 9/5/2001]
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Old Sep 4, 2001 | 09:45 PM
  #22  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

Super!!!! Fantastic!!!! :D :D :cheers: Dave, so happy to hear it is covered. Sounds like a great dealer.
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Old Sep 4, 2001 | 10:26 PM
  #23  
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Default Re: Catastrophe strikes!!! (Sully C5)

Congrats Should only be a couple of days!
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Old Sep 4, 2001 | 11:17 PM
  #24  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

Some good news...
That sounds like excellent news! Glad to see there are some dealers watching out for a few of us anyway...
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Old Sep 5, 2001 | 12:11 AM
  #25  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

Some good news...

The owner just called me back (he said I'd hear from him before 10 AM today, and I did!) and said that not only are they going to fix it under warranty, they're going to be able to do it at his place AND they're going to foot the tow bill as well. This gentleman is a Corvette guy from way back and I feel he's actually looking out for me! What a relief!!

Zip-A-De-Doo-Dah-Dave :D :D

An update: By 11AM my C5 was safely loaded on the rollback, transported, and unloaded at the GM place without incident. The owner and the service manager met with me and confirmed that the repairs would be performed without COST TO ME under the "Goodwill" program! WHEW!!!! What a relief!!!


[Modified by Drop_Top_Dave, 12:26 PM 9/4/2001]
That's awesome!!! It's nice to hear a good sucess story.
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Old Sep 5, 2001 | 12:33 AM
  #26  
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Default Re: Catastrophe strikes!!!

Thanks to all of you well wishers!

I'll be out of town from Thurs. thru Sunday. I suspect that the most time consuming part of this venture will be ordering parts. Hopefully by next week the Drop Top will be ready to rock! Also hopefully I'll be getting my Borla XR-1 next week just in time to bolt 'er on! :D

Dave
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Old Sep 5, 2001 | 01:02 AM
  #27  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

... and they all lived happily ever after

Congrats on the favorable outcome!

-jf
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Old Sep 5, 2001 | 02:17 AM
  #28  
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Default Re: Catastrophe strikes!!! (RockinC5)

Dave, Congrats on the HAPPY ending! And thanks for sharing this with us...it proves that there are good dealers out there, and that GM steps up and does the right thing from time to time.
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Old Sep 5, 2001 | 05:45 PM
  #29  
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Default Re: Catastrophe strikes!!!

OK, you guys aren't going to BELIEVE THIS ONE!! Well, some of you might, but I don't!

I stopped by the GM place today to check the status of my car. The owner met me in the showroom and asked me if I had talked to any of the guys in the back (service). I told him that I hadn't. Then he told me that they had contacted GM about fixing my motor and GM told them not to touch it... not to fix it....

OK, here's the amazing part. The REASON they're not going to fix it is because they're going to REPLACE it. Yep that's right, a brand spanking new LS-1 motor from GM is going into my '98 C5. According to Tom (the owner) this has happened 4 times before and my car was the 5th to do it.

GM's position on it is that its better to simply replace the motor. So, not only am I going to get a BRAND NEW LS-1 for free, I'm also going to get a 36 month/50K mile WARRANTY!!! The new engine is supposed to be here by monday. I'm floating on a cloud here!

Waddya think of that?? :D :D :eek: :eek: :smash: :cheers:

Dancing In The Streets Dave
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Old Sep 5, 2001 | 05:59 PM
  #30  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

GM has been doing this so they get to look at the engines to see what caused the failure. if the dealer takes the engine apart all this info is lost. snowman i am glad your new engine is working out for you as it is a PIA to spend big dollars and have nothing but trouble.
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Old Sep 5, 2001 | 06:12 PM
  #31  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

That is super. What is even better is you get the 'improved' version of the LS1... more power, more torque. :D :D :D

BTW when we are in Fla in November, I want you to go with us to buy Fla Lottery tickets. ;)
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Old Sep 5, 2001 | 06:30 PM
  #32  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

WOW! :rolleyes: Congrats! That's great news. Let me know when you get the Borla on :p:
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Old Sep 5, 2001 | 06:33 PM
  #33  
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Default Re: Catastrophe strikes!!! (Sully C5)

That is super. What is even better is you get the 'improved' version of the LS1... more power, more torque. :D :D :D

BTW when we are in Fla in November, I want you to go with us to buy Fla Lottery tickets. ;)
I was wondering about that. Tom said the engine may be a "production over run" so I'm not sure what the actual year of production of the motor will be, though I plan to find out.

As for the lottery tickets...50/50 split ok with you?? :D

C5Noir,
I sure will. I talked to the mechanic today that's going to help me do it. I'll have access to a hydraulic lift and all the tools we could possibly need. Do you (or anyone else) think that I should break the new motor in before installing the Borla exhaust? Or does it matter?

Dave


[Modified by Drop_Top_Dave, 5:41 PM 9/5/2001]
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Old Sep 5, 2001 | 06:40 PM
  #34  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

Sounds like a huge win for the good guys. Glad to see GM stepping up and making this really right for you :cheers: :cheers:
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Old Sep 5, 2001 | 07:00 PM
  #35  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

Nah, go ahead and put it on while you break it in . You'll love it
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Old Sep 5, 2001 | 07:10 PM
  #36  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

As for the lottery tickets...50/50 split ok with you?? :D
I'll would happy to split the lottery 50/50 with anyone who can pick the winning ticket! ;)
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Old Sep 5, 2001 | 07:39 PM
  #37  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

Wow!

First I was crying, then I was smiling and now I'm applauding!

This is a great story. Wonderful for you and it gives us all hope.

Really glad it's turning out this way for you.
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Old Sep 5, 2001 | 08:07 PM
  #38  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

That is too :cool: Dave. Glad to read a good GM story once in a while. Keep us posted on the motor swap.
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Old Sep 5, 2001 | 08:28 PM
  #39  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

:eek:

That is WAY TO COOL!!!!!
:cool:

That certainly worked out in your favor, huh!??
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Old Sep 5, 2001 | 08:42 PM
  #40  
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Default Re: Catastrophe strikes!!! (Drop_Top_Dave)

WOW, your in good hands!

Cudos for GM stepping up to the plate. This is a VERY uncommon problem. This is the first I have heard this problem and I have been surfing the ls1 boards for 3 years.

Did you ask what year engine you get? The 01 and later models have more power then the 98's do!

Joel
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