Rossler customers come inside

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Sep 13, 2006 | 03:00 AM

nitrouscharlie

Thread Starter

Racer

Joined: Jun 2006

Posts: 470

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From: Houston Tx

Rossler customers come inside

I have been dealing with Carl Rossler about a project I'm working on. I was referred to Rossler by my cantact at Lingenfelter. Rossler builds all of Lingenfilter's trannys. Anyway, I shipped my tranny to Rossler to get it built for the project I'm working. After talking with Carl many times now, I have grown very worried. Well, to start, his people skills suck. Every time I talk to him, I can be right in the middle of a sentance and then he just starts talking to someone else there at his shop. Then when we got down to what he was going to do, I asked him if he "Cryogenically" treats his internal parts or if he "Micro Polisheses" them. He said niether. He just replaces the weak parts with aftermarker stronger ones. Well that worries me, because every tranny shop in the COUNTRY I have spoken with either micro polisheses or cryogenically treats their performance parts.
What do you guys think...?

Sep 13, 2006 | 11:09 AM

Allthrottleandsomebottle

Race Director

Joined: Aug 1999

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From: Lackey, my own dragstrip VA.

Virginia Events Coordinator

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NCM Ambassador

When I bought my 97' it came with his A4. Not sure what level.......II I think, but It is hitting his shop today and we will find out.
After 10K hard miles, 160+ official 1/4 mile passes ( 250+ total

), road racing street driving I lost 3rd & OD. I am happy with it cause I have beat the hell out of it.
If I didn't have his, I would go with one of our supporting vendors:
http://www.rpmtransmissions.com/
Carl has a refresh price minus broken hard parts hard to beat..........time will tell, but never had an issue on the phone.
Good luck,
Steve

Sep 13, 2006 | 11:42 AM

16Again

Team Owner

Joined: Oct 2001

Posts: 46,766

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From: Boynton Beach Florida

St. Jude Donor '07-'12, '20

Rossler builds very good parts. That said, if you are not comfortable with them, use someone else. Communication is part of customer service, if you are not happy move on.

Sep 13, 2006 | 05:44 PM

INTHERED

Burning Brakes

Joined: Aug 2003

Posts: 1,070

Likes: 9

From: MARRIOTTSVILLE MD

I think Cryogenically treated and Micro Polished part's value still need
to be demonstrated until then I will stick with Rossler

Sep 13, 2006 | 09:12 PM

fstvette

Burning Brakes

Joined: Nov 1999

Posts: 807

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From: Fort Wayne IN

Rossler is overpriced and you would be surprised how many stock parts they use. My friend has gone through 2 Rosslers and will never go back. I don't remember all of the details so I won't say because I don't want to give the wrong info. But after the second one blew up I told him to take it to Rodney (RPM Transmission) and Rodney took it apart and showed him what the problem was and did a complete rebuild and took out a lot of the stock parts Rossler used and replaced them with the parts he uses. My friend hasn't had a problem since and a built RPM transmission is close to half as much as Rossler and twice as good. Oh yeah Rodney's customer service is second to none do a search on RPM transmission on this forum and you will see for yourself.

Sep 13, 2006 | 09:57 PM

0rodney@rpmtransmissions

Former Vendor

Joined: Apr 2001

Posts: 2,719

Likes: 3

From: Anderson Indiana

Could everyone please leave my name out of this post. I have spoken with Charlie on more than one occasion and he made his decision where to send his transmission. Please do not turn this into a RPM vs. Rossler post. Carl and I do a lot of different upgrades to our units making them unique in our own way but we do have a professional working relation. I would prefer to keep this relation with him and I'm sure he would like the same. These differences we do such as cryo and micro-polishing mentioned by Charlie are not necessarily right or wrong but more preference or what has been working for that builder. Carl has always been very polite with me on the phone.

Sep 13, 2006 | 10:21 PM

User 81424

Team Owner

Joined: Oct 2001

Posts: 56,381

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Let's not start a vendor war.

Sep 14, 2006 | 09:46 PM

User 81424

Team Owner

Joined: Oct 2001

Posts: 56,381

Likes: 79

From Charlie:

I wanted to thank all of our great vendors for their help. The only reason I went with Rossler is because they do all of Lingenfelter's trannys. And after spending more then 50K with Lingenfelter, I wanted to have the complete deal. And, I only started this thread to give myself some piece of mind. Not to start a "who is better then who", or "what vendor is better..."