Rear End Question
Burning Brakes
Joined: Aug 2006
Posts: 789
Likes: 38
From: Shreveport LA
Originally Posted by Bill Dearborn
One of the dealer's problems with rebuilding a diff is the fact that it ties up a lift for several days and that means they lose money on other repairs.
Bill
Bill
Nope, just bolt the cradle back in and roll it outside for the next car in the line.
Thread Starter
Le Mans Master
Joined: Oct 2005
Posts: 6,503
Likes: 2
From: Oklahoma City OK
Over the weekend the Axle seal ruptured pouring all of my diff fluid out onto my clean garage floor! I was pissed!!!!
I called the dealer that had me scheduled to come in on Monday and told what I had just discovered. They instructed my to call GMPP roadside service and have it towed over (the car was un-drivable)
I called GMPP and explained the problem and the type of car I had, and they said they would send a truck to pick up my vette.
We had som difficulty getting the car on the flatbed truck until I brought out the wood blocks. No Problem...
I got my Rent-a- truck today and was able to go check out the progress. When I got to the dealer they showed me the damage done to the vette by the tow comapny. The Front bumper was scraped to hell from rolling the car off the flat bed. and a light gash about 1.5ft on the lower front passanger side of the front cover.
My luck seems to be getting worse...
I called GMPP roadside asst and they filed a incedent report and said that somebody from GMPP would be contacting me within 48 hours to speak to me.
I called the dealer that had me scheduled to come in on Monday and told what I had just discovered. They instructed my to call GMPP roadside service and have it towed over (the car was un-drivable)
I called GMPP and explained the problem and the type of car I had, and they said they would send a truck to pick up my vette.
We had som difficulty getting the car on the flatbed truck until I brought out the wood blocks. No Problem...
I got my Rent-a- truck today and was able to go check out the progress. When I got to the dealer they showed me the damage done to the vette by the tow comapny. The Front bumper was scraped to hell from rolling the car off the flat bed. and a light gash about 1.5ft on the lower front passanger side of the front cover.
My luck seems to be getting worse...
I called GMPP roadside asst and they filed a incedent report and said that somebody from GMPP would be contacting me within 48 hours to speak to me.
Instructor
Joined: Nov 2006
Posts: 102
Likes: 4
WoW this is a nightmare, 
At this point I would maybe try bringing it to one of our sponsors, pay for it out of you own pocket and be done with it if its possible. Not a good secnario either but your luck only seems to be getting worse. Dealersh*ts are horrible, they did a number on my F-body a while back. I heard those places are full of newbie mechanics. Good luck man. 
At this point I would maybe try bringing it to one of our sponsors, pay for it out of you own pocket and be done with it if its possible. Not a good secnario either but your luck only seems to be getting worse. Dealersh*ts are horrible, they did a number on my F-body a while back. I heard those places are full of newbie mechanics. Good luck man.
Instructor
Joined: Mar 2002
Posts: 231
Likes: 17
From: Henrico VA
Don't give up now, get some!
What do you want to bet the dealership service dept. employees stood by and watched the rollback operator damage your car? I am pretty sure the language in your GMPP promises “damage free towing”. So now that a GM dealership and a GM vendor (the tow truck operator) have damaged your car, it’s time to give the gift that keeps on giving. LETTERS! The local BBB and the Federal Trade Commission (http://www.ftc.gov ) is a good start. Maybe even a TV station or radio check out http://clarkhoward.com he is great at this kind of stuff!
Thread Starter
Le Mans Master
Joined: Oct 2005
Posts: 6,503
Likes: 2
From: Oklahoma City OK
Originally Posted by USA C5
it’s time to give the gift that keeps on giving. LETTERS! The local BBB and the Federal Trade Commission (http://www.ftc.gov ) is a good start. Maybe even a TV station or radio check out http://clarkhoward.com he is great at this kind of stuff!
Melting Slicks
Joined: Jan 2004
Posts: 3,012
Likes: 15
From: Jensen Beach FL
This is awful. The rear on these cars is very difficult to rebuild and is why almost all of us buy a rear already assembled. The more times you have to go back to the dealer the more chances of them screwing something else up like your bumper. I have to take my car back for the third time tomorrow in three days because of a check engine light. What you are going through is what I am afraid will happen to me. My car is now leaking gas on my new tile floor and it etched into the tile. Luckily it's a black tile (I have checker pattern black and white) and it's not to noticeable.
Instructor
Joined: Mar 2002
Posts: 231
Likes: 17
From: Henrico VA
Danny – I would hold off on the media blitz as well (I was PO’ed when I read your post). I used to be a GM service advisor and I watched roll back drivers scrape and smash the front of C5’s every time they backed them off the truck. I mean without exception, every time! At the minimum advise you contact at GM C.S. of the incident. And, let this be a lesson to all of us, ride with the tow truck to the repair facility and watch your car when it is unloaded! You don’t even want to know what happens when your column lock fails and your wheels are turned. -- Ed
