Gm parts direct
Burning Brakes
Joined: Aug 2006
Posts: 1,217
Likes: 5
From: Stark County Ohio
I've received two day service (with ground shipping) from Gene Culley at GMPartsHouse.
Team Owner
Joined: May 2001
Posts: 36,836
Likes: 244
From: Dear Karma, I have a list of people you missed.
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15-'16
GMPartsDirect has had a reputation for what appear to be good prices, followed by higher than normal shipping costs. This makes the "as delivered" price almost always higher than GMPartsWarehouse or Fichtner Chev. 
Stick with Gene at GMPW or Bob at Fichtner for your GM parts.
Stick with Gene at GMPW or Bob at Fichtner for your GM parts.
Thread Starter
Racer
Joined: Feb 2005
Posts: 374
Likes: 4
From: decatur ga
I ordered the part last Monday.This is seven days ago.They told a lie, when I e-mailed them on Friday they stated the part was going out then.The part was not sent out until yesterday 11-26-07.I could have gotten the part here for five dollars more
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Drifting
Joined: Apr 2007
Posts: 1,848
Likes: 1
From: Central Florida
I then ordered the needed parts with Gene Culley and never looked back. Gene rocks... All my parts were received in 3 days or less and I had multiple orders.. Thats my go to guy from now on.
Team Owner
Joined: Apr 2001
Posts: 54,204
Likes: 180
From: S.W. Ohio. . . . . . NRA Life Member
I've read that GM Parts Direct does not stock many parts; instead they rely in "drop shipping" from their main supplier.
Sadly, this only causes confusion (one hand doesnt always know what the other is doing)... and adds delays.
and there's no excuse for the huge S&H charges.
Sadly, this only causes confusion (one hand doesnt always know what the other is doing)... and adds delays.
and there's no excuse for the huge S&H charges.
Team Owner
Joined: Feb 2000
Posts: 51,504
Likes: 6
From: Sacramento CA
Le Mans Master
Joined: Jul 2002
Posts: 7,370
Likes: 8
From: Slave to the evil empire
Cruise-In V Veteran
St. Jude Donor '04
GMPartsDirect has had a reputation for what appear to be good prices, followed by higher than normal shipping costs. This makes the "as delivered" price almost always higher than GMPartsWarehouse or Fichtner Chev.
Stick with Gene at GMPW or Bob at Fichtner for your GM parts.
Stick with Gene at GMPW or Bob at Fichtner for your GM parts.
I used to use these guys before I knew any better, sometimes it took a couple (read 3 or 4) weeks to get simple stuff.
The final straw came when I was doing some custom work, converting a convertible to a hardtop and they would not order the parts because their computer told them the parts were not compatible with my vin.
They have horrible customer service, extremely high shipping charges and I really don't expect them to remain in business without some serious changes.
Racer
Joined: Apr 2007
Posts: 307
Likes: 0
From: Warrington Pennsylvania
Thats funny that this thread just came up because i was in the process of getting calipers from them untill I read the FAQ section and someone had asked why the shipping was so high. The response was that not only is the cost for the shipping but employees cost, and other bs. They ended up being very expensive compared to the price they give at the start. Im gonna definately have to check out that Gm parts house though.!!!!
Tech Contributor
Joined: Dec 2006
Posts: 10,962
Likes: 29
From: Van Buren Arkansas
Wounded Warrior Escort '11
I have ordered from them in the past without any problems and I very much liked the fact that they showed the GM Part Numbers on their site whereas most GM Parts places don't seem to want you to know what those numbers are for whatever reason. But, as of late, this dealer stopped showing those numbers now as well.
Le Mans Master
Joined: Sep 2003
Posts: 8,847
Likes: 795
From: Longview Texas
I get a discount at the local dealer, and I found that the GMPartsDirect price, plus shipping is about the same as I can buy from the local dealer. The local dealer gets shipments all the time so there is never any extra freight charges.
If you are not in a hurry for a part, and have to pay full list price at a dealer, it might be worth ordering. Otherwise, find another source.
As mentioned, I don't think they have any parts in stock. The just ship from other dealers or from where ever they can locate the part. That may explain why they charge so much for freight.
If you are not in a hurry for a part, and have to pay full list price at a dealer, it might be worth ordering. Otherwise, find another source.
As mentioned, I don't think they have any parts in stock. The just ship from other dealers or from where ever they can locate the part. That may explain why they charge so much for freight.
Pro
Joined: Aug 2007
Posts: 506
Likes: 1
From: annapolis md
i ordered by phone from Gene my z06 sway bar kits on monday the 19th (in the morning) and was promised next day shipping and i received them on november 26th and no responses to my email.
i probably wont buy from them again if this is gonna be the standard.
~ nick
i probably wont buy from them again if this is gonna be the standard.
~ nick
Racer
Joined: Mar 2006
Posts: 464
Likes: 0
From: silverdale washington
There are definitely specific parts that are worth buying from them and some not. They dont stock much and it must be shipped to them and then to you. Hence higher shipping prices as well as longer shipment times. When gene sends you an email that says its being shipped to him, obviously it has to get to him and then he must in turn ship it to you. He doesnt try to disguise this and is very forthcoming and explains it in its entirety. I think you didnt fully read or understand what he told you and are now mad. You must pick and choose what parts your order from them and shop around. chevy dealers can almost always have the part next day, And from my experience it seems to be based on if the guy likes you or not if he will give you a discount. Ive been to the same place and one guy will knock a decent chunk of the price and the other guy I cant talk into it for anything. But if you ask and put them on the spot 9 out of 10 times they fold because they can give you a discount.
Team Owner
Joined: Apr 2001
Posts: 54,204
Likes: 180
From: S.W. Ohio. . . . . . NRA Life Member
I think some people are confuseing two different companies...
there's "Gm Parts Direct"
and another company called "GM Parts House".
The OP was complaining aboutGM Parts Direct.
there's "Gm Parts Direct"
and another company called "GM Parts House".
The OP was complaining aboutGM Parts Direct.