Cartek clutch is in.
Thread Starter
Former Vendor
Joined: Nov 2000
Posts: 5,607
Likes: 1
From: Houston TX
Re: Cartek clutch is in. (tekhombre)
Hi Julio,
Thanks for taking your time replying to my post.
I bought this clutch back from "*Name Removed As Requested*". He told me both of the master and slave cylinders came with the clutch. I am looking at the Cartek receipt (and creditcard receipt, both dated 8/20/2001) that he faxed me, the charge was $844.95 ($944.95 minus $100 GP discount). So this is for the full clutch package that (SHOULD) include NEW adjustable master and slave cylinders.
I have sent "*Name Removed As Requested*" an email to double check one last time, that the master cylinder he sent me IS THE EXACT SAME ONE THAT CAME WITH THE CLUTCH PACKAGE he purchased from you. And if it is the same one, then I think you guys have given him the wrong master cylinder. I will give "*Name Removed As Requested*" a few days to respond to my email before making any conclusion.
The old slave cylinder in my car was replaced with the slave cylinder that came with the new clutch. But the MTI tech did not replace the old stock master cylinder because he said the one that came with the new clutch is the exact same one in my car. So I still have that brand new non-adjustable master cylinder in my hand now.
Hopefully this issue will get ressolved soon.
:cheers:
-Tuan
[Modified by Tuan Le, 9:15 AM 1/28/2002]
Thanks for taking your time replying to my post.
I bought this clutch back from "*Name Removed As Requested*". He told me both of the master and slave cylinders came with the clutch. I am looking at the Cartek receipt (and creditcard receipt, both dated 8/20/2001) that he faxed me, the charge was $844.95 ($944.95 minus $100 GP discount). So this is for the full clutch package that (SHOULD) include NEW adjustable master and slave cylinders.
I have sent "*Name Removed As Requested*" an email to double check one last time, that the master cylinder he sent me IS THE EXACT SAME ONE THAT CAME WITH THE CLUTCH PACKAGE he purchased from you. And if it is the same one, then I think you guys have given him the wrong master cylinder. I will give "*Name Removed As Requested*" a few days to respond to my email before making any conclusion.
The old slave cylinder in my car was replaced with the slave cylinder that came with the new clutch. But the MTI tech did not replace the old stock master cylinder because he said the one that came with the new clutch is the exact same one in my car. So I still have that brand new non-adjustable master cylinder in my hand now.
Hopefully this issue will get ressolved soon.
:cheers:
-Tuan
[Modified by Tuan Le, 9:15 AM 1/28/2002]
Thread Starter
Former Vendor
Joined: Nov 2000
Posts: 5,607
Likes: 1
From: Houston TX
Re: Cartek clutch is in. (jschindler)
Jayson, MTI has a great reputation, and I don't think this will effect it at all. But I do think you are a class act to get on the Forum and show that you are standing behind your install. Also, it is worth noting that Tuan was not complaining, just stating how it felt to him and that he thought it may need breaking in or some adjustment. I know Tuan, and he is also a class act as well.
As I have mentioned before, my post want not meant to flame anyone or vendors. I just want to share my own personal experience on having an aftermarket clutch. Unfortunately we do have a few that took it the wrong way. Maybe I should be a little more specific on the details next time.
I will keep you guy posted on how the clutch goes once it's broken in (and of course, if there is any improvement after the adjustable MC issue is fixed).
:cheers:
-Tuan
Drifting
Joined: May 1999
Posts: 1,370
Likes: 12
From: Garwood NJ
Re: Cartek clutch is in. (Tuan Le)
Hi Julio,
Thanks for taking your time replying to my post.
I bought this clutch back from (Z06Bliss). He told me both of the master and slave cylinders came with the clutch. I am looking at the Cartek receipt (and creditcard receipt, both dated 8/20/2001) that he faxed me, the charge was $844.95 ($944.95 minus $100 GP discount). So this is for the full clutch package that (SHOULD) include NEW adjustable master and slave cylinders.
I have sent Robert an email to double check one last time, that the master cylinder he sent me IS THE EXACT SAME ONE THAT CAME WITH THE CLUTCH PACKAGE he purchased from you. And if it is the same one, then I think you guys have given him the wrong master cylinder. I will give Robert a few days to respond to my email before making any conclusion.
The old slave cylinder in my car was replaced with the slave cylinder that came with the new clutch. But the MTI tech did not replace the old stock master cylinder because he said the one that came with the new clutch is the exact same one in my car. So I still have that brand new non-adjustable master cylinder in my hand now.
Hopefully this issue will get ressolved soon.
:cheers:
-Tuan
Thanks for taking your time replying to my post.
I bought this clutch back from (Z06Bliss). He told me both of the master and slave cylinders came with the clutch. I am looking at the Cartek receipt (and creditcard receipt, both dated 8/20/2001) that he faxed me, the charge was $844.95 ($944.95 minus $100 GP discount). So this is for the full clutch package that (SHOULD) include NEW adjustable master and slave cylinders.
I have sent Robert an email to double check one last time, that the master cylinder he sent me IS THE EXACT SAME ONE THAT CAME WITH THE CLUTCH PACKAGE he purchased from you. And if it is the same one, then I think you guys have given him the wrong master cylinder. I will give Robert a few days to respond to my email before making any conclusion.
The old slave cylinder in my car was replaced with the slave cylinder that came with the new clutch. But the MTI tech did not replace the old stock master cylinder because he said the one that came with the new clutch is the exact same one in my car. So I still have that brand new non-adjustable master cylinder in my hand now.
Hopefully this issue will get ressolved soon.
:cheers:
-Tuan
Julio
[Modified by tekhombre, 3:57 PM 1/28/2002]
Thread Starter
Former Vendor
Joined: Nov 2000
Posts: 5,607
Likes: 1
From: Houston TX
Re: Cartek clutch is in. (tekhombre)
Tuan, when Z06 Bliss bought the clutch from us he picked it up in person and everything was given to him, the clutch disk, PP, adjustable master, and a new slave with TO bearing. It was a complete system.
Julio
Julio
-Tuan
Thread Starter
Former Vendor
Joined: Nov 2000
Posts: 5,607
Likes: 1
From: Houston TX
Re: Cartek clutch is in. (Tuan Le)
The confusion has been cleared! :cheers:
I took the master cylinder back to MTI (again) and Jeff verified and confirmed that IT IS A ADJUSTABLE MC. The install tech must have mistaken it with stock GM master cylinder. It does have a GM tag on it though. So it's one point off for MTI this time. ;)
Anyways, I just dropped my car off and they are replacing stock MC with the adjustable one.
Cheers
-Tuan
[Modified by Tuan Le, 12:42 PM 1/28/2002]
I took the master cylinder back to MTI (again) and Jeff verified and confirmed that IT IS A ADJUSTABLE MC. The install tech must have mistaken it with stock GM master cylinder. It does have a GM tag on it though. So it's one point off for MTI this time. ;)
Anyways, I just dropped my car off and they are replacing stock MC with the adjustable one.
Cheers
-Tuan
[Modified by Tuan Le, 12:42 PM 1/28/2002]
Thread Starter
Former Vendor
Joined: Nov 2000
Posts: 5,607
Likes: 1
From: Houston TX
Re: Cartek clutch is in.
The vendor[s]'s quick responses show that they are 110% behind their work and products. The thought of being ripped-off has never crossed my mind because both vendors do have outstanding records. Also if Z06bliss want to rip me off from the start, he wouldn't have sent the whole clutch at all. It was just a mistake in this case, that's all. :cheers:
On the bright side, the clutch doesn't chatter in first gear as much as before, I don't know if it's because of the new adjustable MC OR it's because I'm almost done with the broken-in process(200miles done, 300 more to go :D). Hopefully the chattering will completely go away once it's broke-in.
Quick question for Cartek. When does the clutch warranty date start? Is it when the clutch is purchased, or is it when it's installed? In my case, it's about 4 months between when it's purchased and when it is installed.
:cheers:
-Tuan
On the bright side, the clutch doesn't chatter in first gear as much as before, I don't know if it's because of the new adjustable MC OR it's because I'm almost done with the broken-in process(200miles done, 300 more to go :D). Hopefully the chattering will completely go away once it's broke-in.
Quick question for Cartek. When does the clutch warranty date start? Is it when the clutch is purchased, or is it when it's installed? In my case, it's about 4 months between when it's purchased and when it is installed.
:cheers:
-Tuan
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