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***Update*** Broken Suspension

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Old May 9, 2002 | 09:06 AM
  #1  
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St. Jude Donor '03-'04-'10-'11
Default ***Update*** Broken Suspension

Hey guys, sorry I haven't updated you all lately.

I have been ultra busy the past few weeks and have not had the time to devote to the car issue.

I get the car back from my body shop this morning from some cosmetic work, and he has also tack welded my bracket/frame for me so I can prep the car for transport. Car will ship to Florida on Monday for repairs.

Currently GM is still non-responsive.

What I am going to do.

Pay whatever expenses come my way in relation to the shipping and handling of the car.

get the car back from GM with repairs at their expense.

At the end of the day, total up all my expenses and hand them a bill.

Either they pay it, or I give them to someone who will make them pay it.

I'm just not going to sit here with my car off the road while we argue these points.

:rolleyes:

Neill
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Old May 9, 2002 | 09:25 AM
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Default Re: ***Update*** Broken Suspension (BatMobile)

Sounds like a reasonable approach to me...good luck! How long will it take them to fix it? If it's fixed by CI 3 you might as well leave it in the US until then. That way you can have it at the CI, and ship it home afterwards.
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Old May 9, 2002 | 09:36 AM
  #3  
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Default Re: ***Update*** Broken Suspension (2manycars)

:mad non response from gm is :bs
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Old May 9, 2002 | 10:24 AM
  #4  
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Default Re: ***Update*** Broken Suspension (BatMobile)

Currently GM is still non-responsive.
Nothing new about GM. :mad :mad :mad :mad :mad

Hopefully you will come out ahead at the end. :cheers:

-Tuan
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Old May 9, 2002 | 12:09 PM
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Default Re: ***Update*** Broken Suspension (BatMobile)

I understand your frustration and anger with this, but can't this be fixed on the island by a mechanic/welder or is this something that has to be done by GM?

Good luck and I hope GM resolves this to your satisfaction. :cheers:
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Old May 9, 2002 | 12:27 PM
  #6  
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Default Re: ***Update*** Broken Suspension (BatMobile)

You just can't win can you? Good luck to you :cheers:
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Old May 9, 2002 | 12:34 PM
  #7  
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Default Re: ***Update*** Broken Suspension (MilYellow02)

is it under warranty?
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Old May 9, 2002 | 12:35 PM
  #8  
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Default Re: ***Update*** Broken Suspension (BatMobile)

If you are going to have your car repaired and then try to submit the bill to GM, I would write a letter which states your intent to do this. Now, where exactly the letter should go, I am not quite certain. I had a similar repair situation, and I submitted my letter to the dealer. At first, they had some legal aid contact me and try to scare me, but my ex wife was an attorney and she put them in there place and eventually I got paid. It is important to have some documentation of your intent, rather than just running off and doing work and then submitting the bill. Good luck!
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Old May 9, 2002 | 12:48 PM
  #9  
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Default Re: ***Update*** Broken Suspension (B-Myster)

I understand your frustration and anger with this, but can't this be fixed on the island by a mechanic/welder or is this something that has to be done by GM?

Good luck and I hope GM resolves this to your satisfaction. :cheers:
No one wants to undergo the task of repairing it here.

When the bracket failed it cracked the chassis rail. about 1/3rd of the chassis needs to be cut out and replaced...hopefully the ENTIRE rail will be replaced!! This means separating the body from the chassis.

Not a task I even want to THINK about in any great detail!!

ACK!!

:eek:

Neill
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Old May 9, 2002 | 12:53 PM
  #10  
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Default Re: ***Update*** Broken Suspension (BatMobile)

Your relentless and that is a good thing!!!! :smash: :smash: :smash:
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Old May 9, 2002 | 12:56 PM
  #11  
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Default Re: ***Update*** Broken Suspension (BatMobile)

Hope it turns out smoothly with GM.
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Old May 9, 2002 | 01:00 PM
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Default Re: ***Update*** Broken Suspension (BatMobile)

No one wants to undergo the task of repairing it here.

When the bracket failed it cracked the chassis rail. about 1/3rd of the chassis needs to be cut out and replaced...hopefully the ENTIRE rail will be replaced!! This means separating the body from the chassis.

Not a task I even want to THINK about in any great detail!!

ACK!!

:eek:

Neill
:eek: Ahh, I didn't realize the severity of the damage. In that case, I think you're doing exactly what I would do and should be compensated for any and all out of pocket expenses you incur to resolve this.

It sounds like your attorney is going to have to be involved if GM is being that difficult with such a major failure. I hope it all works out for you.
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Old May 9, 2002 | 01:00 PM
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Default Re: ***Update*** Broken Suspension (Tv Commercial)

is it under warranty?
YES.

GM is honoring all the repair expenses.

My beef with them is that under the extraordinary circumstances of this bracket failure they are not willing to do anything outside of the 'book'.

Also, they are not willing to provide me with an alternate means of transportation...I am still tempted to work up a bill for that as well once they are in possession of my car and I am waiting on them for repairs.

Neill
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Old May 14, 2002 | 01:21 PM
  #14  
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Default Re: ***Update*** Broken Suspension (BatMobile)

Well...got the call today.

I have my list of contacts, and have been asked to ship the car ASAP and provide all the expected arrival times...

Car SHOULD ship out tomorrow morning, be in Florida for Thursday morning, hopefully cleared through customs Thursday afternoon, and in Chevy's hands no later then Friday morning...

SHOULD!!

Let the fun begin!

:rolleyes:

Neill
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Old May 14, 2002 | 04:37 PM
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Default Re: ***Update*** Broken Suspension (Buckmaster)

Best of luck... :seeya :chevy
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Old May 14, 2002 | 04:37 PM
  #16  
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Default Re: ***Update*** Broken Suspension (Buckmaster)

Best of luck... :seeya :chevy :cheers:
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Old May 14, 2002 | 05:13 PM
  #17  
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Default Re: ***Update*** Broken Suspension (silversport)

Good luck, hope GM takes total responsibility for this :smash:

Please continue to keep us updated on your trials and tribulations .
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Old May 14, 2002 | 07:11 PM
  #18  
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Default Re: ***Update*** Broken Suspension (ghost.rider)

Hope all works out to your liking.
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Old May 14, 2002 | 08:29 PM
  #19  
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Default Re: ***Update*** Broken Suspension (BatMobile)

Well...got the call today.

Car SHOULD ship out tomorrow morning, be in Florida for Thursday morning, hopefully cleared through customs Thursday afternoon, and in Chevy's hands no later then Friday morning...:rolleyes: Neill
What dealer is it at here in Florida?
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