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WIndow noise part II

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Old May 21, 2002 | 12:44 PM
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Default WIndow noise part II

I was getting wind noise at 100 KPH from both windows and took my baby into the dealer. The car is going in for 2nd attempt to fix the wind noise today. They fixed the passenger door window only on the 1st attempt, and in the process buggered up the door lock so you can't lock it. And I guess the wind noise at 65KPH on the drivers side is for that feeling of speed?

Every time I take it in to the dealer I cringe, am I alone?


:rolleyes:
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Old May 21, 2002 | 05:23 PM
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Default Re: WIndow noise part II (jlto)

You are definitely not alone. In fact, I actually refuse to take it to those hacks any longer. I am going to find a privately owned repair facility that specialized in Vettes. The GM warranty will honor repairs for other then GM dealerships. I am tired of unqualified high school flunkies screwing up my car. I want someone who is not going to hide behind a corporate name plate and who is going to be personally responsible for the car and have some pride in their work.

P.S. - Does anyone know of such a place in Central NJ, PA area.
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Old May 21, 2002 | 05:50 PM
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Default Re: WIndow noise part II (ejs1993)

How does the warranty work if you take it to a non-gm dealer? Can I take it to a tuner or does it have to be another car dealer?

thx.
jeff.
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Old May 22, 2002 | 03:43 AM
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Default Re: WIndow noise part II (jlto)

jlto,

I would experience wind noise in my 2000 coupe at approximately 80-85 mph. I took the car to a local Chevy dealer and asked them to replace both window seals or weatherstripping. It worked. When I got my car back it seemed quieter and certainly, the wind noise had vanished.

Pete
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Old May 22, 2002 | 05:43 AM
  #5  
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Default Re: WIndow noise part II (jlto)

jlto,

You are not alone. I think that many of us cringe at the thought of going to a Chevy dealership.

I have been to many GM dealerships through the years, but other than Corvettes, I have only had German cars since the mid-80s. I have been able to take any Mercedes to any Mercedes dealer and be confident that they would fix it. These dealerships and their service advisors go out of their way to satisfy the customer - free food and drinks, movie tickets, free loaner cars, free phone use, free internet access, free fax service, free car washes whether or not you are in for service, etc., etc. Not only that, they really fix the car! And, from personal experience, foreign car service is not necessarily more expensive than Chevy dealer service.

Chevy dealerships on the other hand, sometimes seem to be doing their best to present the most unappealling atmosphere. Service advisors are poorly trained, don't care, give B.S. when they don't know answers to simple questions, and seem to be trying to do their best to discourage repeat business. The last Chevy waiting room I was in barely rivaled a Greyhound Bus station. Of course, it had great vending machines, but the lady at the Parts Counter Cashier didn't like to give change, and made sure you knew it. Worse than this, you cannot always depend on the Chevy dealership to fix the problem. Often, they do not fix it, or they make the original problem worse, or they mess up something else. Then, to top it all off, they give you another line of B.S. All I can say is that many villages have been deprived of their idiots, and they all gathered at the Chevy dealership.

Oh yeah! I was trying to answer your question about warranty if you have maintenance done by non-GM. I would think that Canada is the same as the U.S. You are not required to have maintenance done by a GM dealer. If you have service done by GM, then their computer will show that you have complied with their maintenance schedule. If you have it done by non-GM, they may say that you have to prove they you complied with their maintenance schedule or that the non-GM did something to void the warranty. This is designed to "encourage' people not to take their cars to non-GM - and it works. So, if you go to non-GM, keep good records.

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Old May 22, 2002 | 04:17 PM
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Default Re: WIndow noise part II (SilverMN6)

I have the same problem, but am pretty sure that it is due to window tip-in adjustment. It's simple, doesn't require removal of the door panel. I'm going to try it and see what happens.
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Old May 22, 2002 | 04:52 PM
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Default Re: WIndow noise part II (jlto)

jlto Just curious what dealer are you using in Toronto?
Watch your milage (mark it down). I left one at a Dealer in the city and the boys decided they wanted to use it for joy rides?
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Old May 22, 2002 | 05:00 PM
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Default Re: WIndow noise part II (Vet-Y2K)

Wilson-Niblet, they used up aprox 35 kms for the first visit, but they did a good job on the drivers door. But I'm not overly impressed. As the #1 vette dealer in Ontario, they should be better. I mean really, screwing up the door lock when re-installing? I really want to find out more about having the work done at a non-dealer shop and having gm warranty cover it, but nobody seems to be too sure how that works.

This stuff never happens on my dad's lexus, even now when it's 10 yrs old. It always comes out done right, even now when it's no longer under warranty.


Who do you use?

I wonder if it my be worth going to Richmond hill for the 'fest' to get any good leads.

Jeff.
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Old May 22, 2002 | 05:39 PM
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Default Re: WIndow noise part II (jlto)

I used Leggats Chevy/olds
Same satisfaction your having with Wilson Niblets.
Not going to be easy to get GM to pay a non GM shop for warranty work unless your using an aftermarket warranty company.
Where are you in Toronto?
Email me I have an ideal.
Vet-Y2K@rogers.com
:) :)
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Old May 22, 2002 | 08:04 PM
  #10  
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Default Re: WIndow noise part II (Vet-Y2K)

I'm having the same deal...feels pretty lousy to drive a fifty thousand dollar sports car, and listen to the weatherstripping leak at speed...unfortunately, most of the Chevy dealers here are bozos, including one with a federal inquiry into bad business practices.
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Old May 23, 2002 | 12:28 AM
  #11  
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Default Re: WIndow noise part II (TNTC4VETTE)

TNTC4VETTE, You might want to try this temporary fix that works for me. When the wind noise occurs, place the climate control system on recirculate instead of outside air. :cheers:
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