SuperCharger delivered today by OOPS
Thread Starter
Pro
Joined: Sep 2001
Posts: 644
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From: Oklahoma City OK
SuperCharger delivered today by OOPS
UPS delivered my Magnuson today and the box looked like it had been dragged from Arizona behind the truck. It was beaten up pretty badly so I took some picture before I opened it just in case. Well my worst fear came true-a piece of the front nose was broken off and was very noticable the moment I opened the flap. The supercharger was also turned at a cocked angle and the corners of the box were ripped as well. Maybe that's why it took an extra day to get it to me.
:mad :boxing :mad
Here is a link to the pictures, they didn't turn out to great with work camera. You can barely make out the large stickers all over the box that say FRAGILE
http://temp.corvetteforum.net/c5/gravedigger
Back to the drawing board
Tod
[Modified by GraveDigger, 6:08 PM 8/26/2002]
:mad :boxing :mad
Here is a link to the pictures, they didn't turn out to great with work camera. You can barely make out the large stickers all over the box that say FRAGILE
http://temp.corvetteforum.net/c5/gravedigger
Back to the drawing board
Tod
[Modified by GraveDigger, 6:08 PM 8/26/2002]
Race Director
Joined: Aug 2000
Posts: 14,596
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Re: SuperCharger delivered today by OOPS (GraveDigger)
I have had more than one bad experience with UPS. The last couple times I have had to file a claim they reimbursed me fairly quickly. It was never something as expensive as this, though. I do not think they will give you much trouble, especially since you took pictures before opening the box.
Race Director
Joined: Mar 2001
Posts: 14,480
Likes: 132
From: PA
Re: SuperCharger delivered today by OOPS (Face)
Doesn't that just figure! :mad Doesn't it seem like whenever you're excited about something, somethings always gotta go wrong. I feel for ya man. Good luck with your next one.
Team Owner
Joined: Aug 2000
Posts: 24,110
Likes: 1,331
From: Spring Texas
Re: SuperCharger delivered today by OOPS (GraveDigger)
That looks like a pretty crappy packing job, too. Looks like they just threw it into a cardboard box and had UPS pick it up. Something like that should have been crated, not boxed.
Team Owner
Joined: Dec 2000
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From: D*ck ina Box
CI III & IV Vote Ho
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St. Jude Donor '03-'04
Re: SuperCharger delivered today by OOPS (CP)
That looks like a pretty crappy packing job, too. Looks like they just threw it into a cardboard box and had UPS pick it up. Something like that should have been crated, not boxed.
Le Mans Master
Joined: Nov 2000
Posts: 7,391
Likes: 3
From: Chandler AZ
Re: SuperCharger delivered today by OOPS (Mean Green 2000)
Tod, were going to make this right for you :yesnod: Your system was the first one we shipped out and honestly the box did not look like that when we received it from Magnuson. We will be on the horn with Magnuson first thing in the morning regarding their packing practices. Its become obviously apparant that we cannot trust the manufacturer to pack their own product properly.
Mark, you are ABSOLUTELY right. NO customer should receive a $6K mod, or $100 mod for that matter, in this condition let alone the poor packing from any vendor or manufacturer. We are going to take care of Tod in the most expediant way we can.
Mark, you are ABSOLUTELY right. NO customer should receive a $6K mod, or $100 mod for that matter, in this condition let alone the poor packing from any vendor or manufacturer. We are going to take care of Tod in the most expediant way we can.
Le Mans Master
Joined: Aug 2001
Posts: 6,213
Likes: 1
From: South Alabama
Re: SuperCharger delivered today by OOPS (GraveDigger)
That's about par for the course!! Sucks!!
I can't stand UPS and dread every time that I order something and know it's coming via "them". I'm sitting here right now pizzed off because I paid extra for "quicker" delivery of an item and after looking at the tracking history on their web site a little while ago found out they SUPPOSEDLY tried to deliver it today. BUT I was here all day and they never showed nor did they leave a sticker on my door "claiming" that they did. What a bunch of :bs.
Once again, for the upteenth time, I have to go catch their trucks at their dispatch building in the morning to go get my stuff. I AM SO SICK OF UPS and their :bs ways.
No problems with FedEx though :cheers:
I can't stand UPS and dread every time that I order something and know it's coming via "them". I'm sitting here right now pizzed off because I paid extra for "quicker" delivery of an item and after looking at the tracking history on their web site a little while ago found out they SUPPOSEDLY tried to deliver it today. BUT I was here all day and they never showed nor did they leave a sticker on my door "claiming" that they did. What a bunch of :bs.
Once again, for the upteenth time, I have to go catch their trucks at their dispatch building in the morning to go get my stuff. I AM SO SICK OF UPS and their :bs ways.
No problems with FedEx though :cheers:
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Racer
Joined: Jun 2002
Posts: 390
Likes: 0
From: Pensacola FL
Re: SuperCharger delivered today by OOPS (Cajun75)
UPS is crazy too! :crazy:
I ordered 3 rifles and 2000 rounds of ammo. This by Federal Law requires an adult signature. The psyco driver left it on my front porch! :eek:
I ordered 3 rifles and 2000 rounds of ammo. This by Federal Law requires an adult signature. The psyco driver left it on my front porch! :eek:
Thread Starter
Pro
Joined: Sep 2001
Posts: 644
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From: Oklahoma City OK
Re: SuperCharger delivered today by OOPS (billreid1@***.net)
Tod, were going to make this right for you :yesnod: We are going to take care of Tod in the most expediant way we can.
I'm sure you will. That is why I bought it from you guys. Reputation is everything.
Burning Brakes
Joined: Sep 2000
Posts: 1,154
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From: Beebe AR
Cruise-In II Veteran
Cruise-In III Veteran
Re: SuperCharger delivered today by OOPS (GraveDigger)
Hate it when that happens. Maybe Xtreme can get another one out to you quickly -- you have already had to wait once. :mad :mad
Burning Brakes
Joined: Jun 2002
Posts: 767
Likes: 1
From: Noble OK
Re: SuperCharger delivered today by OOPS (TimC5)
Man you guys are tuff on us lowly UPS Drivers. Having said that on the gun and ammo thing it's the shippers responsibility to ship it out adult sig required, we don't know whats in the box. The supercharger thing is bad news I hope it was insured, but still don't know whether they will pay on something packed so poorly. It should have been crated or packed in solid styrofoam at the very least. Try shipping that same box Fed Ex ground and see what happens, I would be real surprised if it would look much different. Sorry for your troubles GraveDigger, looks like the shipper is going to make things right. That's what I like about our forum vendors they will go the extra mile. This is a rare thing let me tell you from 21 years at UPS. Good Luck :)
Thread Starter
Pro
Joined: Sep 2001
Posts: 644
Likes: 0
From: Oklahoma City OK
Re: SuperCharger delivered today by OOPS (Mad_Dog)
Maybe Xtreme can get another one out to you quickly -- you have already had to wait once. :mad :mad
Le Mans Master
Joined: Mar 2002
Posts: 7,179
Likes: 1
From: Honolulu Hawaii
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15
Re: SuperCharger delivered today by OOPS (GraveDigger)
Maybe Xtreme can get another one out to you quickly -- you have already had to wait once. :mad :mad
They did a really good getting the first one here I thought. 6 weeks. However it seems like forever with the anticipation.
They did a really good getting the first one here I thought. 6 weeks. However it seems like forever with the anticipation.
I hope they can find a replacement soon for ya'!
Advanced
Joined: Jul 2002
Posts: 84
Likes: 0
From: Sterling VA
Re: SuperCharger delivered today by OOPS (Xssesive)
I have to disagree here. EVERY TIME i get an order shipped by UPS, the box looks like it's been around the world twice - beat to hell.
FedEx on the other hand, i LOVE them. They're tracking is always on the spot, and arrives as if it had just come from down the block. Airborne Express was another i liked dealing with.
As to the driver, well the driver that delivers to my house is cool and i don't blame him - he always takes my stuff around back to the deck and covers it with a tarp i got sitting out there.
-Rich
FedEx on the other hand, i LOVE them. They're tracking is always on the spot, and arrives as if it had just come from down the block. Airborne Express was another i liked dealing with.
As to the driver, well the driver that delivers to my house is cool and i don't blame him - he always takes my stuff around back to the deck and covers it with a tarp i got sitting out there.
-Rich
Team Owner
Joined: Mar 1999
Posts: 28,753
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From: San Jose/Bear Valley CA
CA Events Coordinator
Re: SuperCharger delivered today by OOPS (Cajun75)
I'm sitting here right now pizzed off because I paid extra for "quicker" delivery of an item and after looking at the tracking history on their web site a little while ago found out they SUPPOSEDLY tried to deliver it today. BUT I was here all day and they never showed nor did they leave a sticker on my door "claiming" that they did. What a bunch of :bs.
I AM SO SICK OF UPS and their :bs ways.
No problems with FedEx though :cheers:
I AM SO SICK OF UPS and their :bs ways.
No problems with FedEx though :cheers:
vetterdstr :cheers:
Supporting Vendor
Joined: Jan 2000
Posts: 5,683
Likes: 14
From: TX
Cruise-In I Veteran
St. Jude Contributor '04
Re: SuperCharger delivered today by OOPS (GraveDigger)
I cannot believe this bs is happening. I spoke with Mike about the damaged shipment and the claim is already filed with UPS. We will speak with Magnuson in the am about the poor packaging job as well. Maybe we can get a kit (or two) expedited because of this. We will keep in touch with you Tod and get this handled asap.
Nate
Nate
Thread Starter
Pro
Joined: Sep 2001
Posts: 644
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From: Oklahoma City OK
Re: SuperCharger delivered today by OOPS (Nate@xtreme)
We will keep in touch with you Tod and get this handled asap.
Nate
Nate
Mike said you might have an extra coming in this week. I would appreciate what ever you can do to get me going quickly.
Thanks
Tod
