QA1/HAL replacing/repairing my shock...
Thread Starter
Team Owner
Joined: Apr 2001
Posts: 36,453
Likes: 2
From: Overwhelmed as one would be, placed in my position.... DFW, TX
St. Jude Donor '05
QA1/HAL replacing/repairing my shock...
Well, I called up QA1 (Thanks for the number, Nate) and they agreed to replace/repair my defective shock, even though I'm not the original owner. How cool is that? Shock has a few thousand miles on it and is less than 6 months old...
I love it when a company stands behind their product.... :cheers:
I love it when a company stands behind their product.... :cheers:
Safety Car
Joined: Aug 2000
Posts: 4,154
Likes: 1
From: Murphy TX
Cruise-In II Veteran
Re: QA1/HAL replacing/repairing my shock... (Umrswimr)
Was this the source of the "shaking box of rocks" sound or was that related to your half shaft? What exactly was wrong with the shock?
Thanks!
Thanks!
Thread Starter
Team Owner
Joined: Apr 2001
Posts: 36,453
Likes: 2
From: Overwhelmed as one would be, placed in my position.... DFW, TX
St. Jude Donor '05
Re: QA1/HAL replacing/repairing my shock... (ToplessTexan)
Hehe. I had a mess of problems...
1) front shock emitting a rattling/clunking sound over bumps.
2) same front shock emitting a high-pitched squeal/squeak over bumps anytime the firmness is set above "4".
3) Rear passeneger wheel exhibiting a "clunking" sound during stop/go traffic.
4) Rear end making "box 'o Rocks" sound.
First two can be attributed toi the shock. The bottom two bushings are worn which allows the shock to rattle when I go over bumps. The squeaking is obviously the shock. It's being replcaed/repaired by QA1.
Number three was tracked down to a loose spindle/axle nut. I don't know what the torque spec is, but I checked it before I took it in for service (they thought it was the axle) and I couldn't budge it with a 1/2" cheater bar. Took it in for the replacement axle and they found the spindle/axle nut was loose. Problem solved.
The last one... Well, I guess it's "normal". :rolleyes:
1) front shock emitting a rattling/clunking sound over bumps.
2) same front shock emitting a high-pitched squeal/squeak over bumps anytime the firmness is set above "4".
3) Rear passeneger wheel exhibiting a "clunking" sound during stop/go traffic.
4) Rear end making "box 'o Rocks" sound.
First two can be attributed toi the shock. The bottom two bushings are worn which allows the shock to rattle when I go over bumps. The squeaking is obviously the shock. It's being replcaed/repaired by QA1.
Number three was tracked down to a loose spindle/axle nut. I don't know what the torque spec is, but I checked it before I took it in for service (they thought it was the axle) and I couldn't budge it with a 1/2" cheater bar. Took it in for the replacement axle and they found the spindle/axle nut was loose. Problem solved.
The last one... Well, I guess it's "normal". :rolleyes:
