Ok heres the deal I spoke to a Mrs Cheryl Tuosto this morning at th NHTSA there is an investagation going on about the column lock issue. Here is what they want anyone who has had a problem with the column lock to do.
Call 888 327-4236 DOT COMPLAINTS when you call this number you will be interviewed
on the phone here is what they are looking for 1) they need the vin#
2) Auto tranny or manual 3) the mileage 4) the speed you were going and the date
when the steering wheel locked and what was the distance from when you first started the car to when the column lock locked up on you. Please make sure to leave your work and home phone number so someone can get back in if they need to in reguard to your complaint about the column
lock issue calling the 888# that makes it offical and then if they need to talk to you in more detail someone will contact you.
I think we can get GM to repair all these column lock issues now that the NHTSA is involved so ANYONE WHO HAS HAD THIS PROBLEM AND WANTS TO HAVE IT REPAIRED ONCE AND FOR ALL BY GM CALL AND LETS MAKE GM STEP UP TO THE PLATE AND DO RIGHT THING!!!!!!!

GM YOU MAKE ME :U :U :U :U :U :U :U :U :U :U :U :U :U

QUIMBO :cheers: :seeya :seeya :seeya


[Modified by quimbo, 10:09 AM 10/25/2002]


[Modified by quimbo, 10:10 AM 10/25/2002]


[Modified by quimbo, 3:25 PM 10/25/2002]

 

It was easier to just spend the $50 and do the bypass...the C-7 will be out before GM does anything....

 

quimbo,

Thanks - I will call.

My 1999 C5 coupe was immobilized while my wife and I were out-of-state when the column lock malfunctioned. We were stranded for three days and my "new" C5 had to be towed to a dealer.

I am still very angry with Chevrolet for the poor quality and reliability of this component, and their failure to correct it. Their "fix" eliminates the steering column lock, an anti-theft feature and a feature that I paid for when I purchased the car.

 

Hey pewter99 thats a great way to think NOT!!!!!!!!!! I guess you like letting the GM bigwigs crapping on you well I for one dont these are not KIA'S or Hyundai's there expensive machines and if GM knows there is a problem with these cars which they do know, they should stand behind there car and fix every one of these cars. Im glad our forefathers didnt have your additude because if they did we would all be eating fish and chips and paying for everything with English Pounds!!!!!!!!!!!!! If my memory serves me correct if you had the column lock repaired and it was not covered by the recall WHEN GM IS ORDERED TO REPAIR ALL THESE CARS WHICH IM SURE THEY WILL BE THEY WILL HAVE TO REFUND YOU THE MONIES YOU SPENT OUT OF YOUR OWN POCKET. SO IF YOU HAVE HAD TO DO THIS CALL THAT NUMBER!!!!!!!!

QUIMBO :boxing :boxing :seeya :seeya :U :U :U


[Modified by quimbo, 10:34 AM 10/25/2002]


[Modified by quimbo, 10:37 AM 10/25/2002]


[Modified by quimbo, 10:45 AM 10/25/2002]

 

I'm not sure where I stand on this. GM has issued recall's, but yet they aren't guarenteed to work and can come back. I am sort of with Pewter in the sense that just bitting the bullet and spending the $50 on a sure fix might be the easier solution, but that shouldn't relieve GM of their responsibilities. How many have had the CL problem come back AFTER GM fixed it? Mine was fixed by GM and hasn't come back...yet. This could take years for GM to respond on.

 

My column lock was fixed by the dealer, yet my steering still locks?? Did I have a different type fix?

 

There have been 3 different fixes so far.

I don't remember what the latest fix does for the MN6 cars, but for the A4s, it prevents the column from locking at all.

My car has had the first 2 fixes, both after the car had to be towed to the dealer. It still needs the third.

I agree with many people that the CLB is a simple solution, but I'm still unhappy that GM thinks it's OK to not properly fix a safety and theft-deterrent feature on a $50K car. :crazy:

No offense to Quimbo, but I'm not sure the NHTSA will get anything accomplished -- this is the government we're talking about here! :lol:

 

Hey if you have had this problem call they are already investigating this matter the more people that call with this problem then GM will be forced to fix this problem dont be lazy after all the call is free. Look at least I can say I tried I spent enough on this car already I would like top see GM fix this problem so I dont have to resort to the $50.00 column bypass which does not always work. This is a GM PROBLEM NOT THE OWNERS PROBLEM

QUIMBO :mad :mad :mad :mad :mad :mad :mad :boxing :boxing :boxing :boxing :boxing GM AND CHEVY YOU MAKE ME :U :U :U :U :U :U


[Modified by quimbo, 11:29 AM 10/25/2002]


[Modified by quimbo, 11:30 AM 10/25/2002]

 

I believe anyone who has had the column lock problem has a responsibility to call, even if you solved it yourself with the CLB. You could potentially save someone's life by calling. Refusing to call because you think it's futile is a self-fulfilling prophecy, and IMO, juvenile behavior.

On the other hand, I do believe the total number of people who have experienced the problem while moving is quite small. I'm not so sure a safety organization cares about a CL failure while not moving.

:cheers: to you, Quimbo for grabbing the bull by the horns and doing the right thing! :cool:

 

Thanks for your comment about grabbing the Bull by the horns thats what
makes this country GREAT WE CAN SAY WHATS ON OUR MINDS AND FIGHT BACK

QUIMBO :cheers: :cheers: :cheers: :cheers: :D

 

:cheers:

I'm glad you didn't talk to me that way but I DO admire your passion!

:yesnod:


[Modified by brewtoo, 9:33 PM 10/25/2002]

 

I wouldn't get my hopes up to far. Based on the statement in the post they are probably only looking at incidents where the car was moving. That is why they want to know how fast it was going and how far it had moved. A car that can't be moved probably doesn't count since it isn't a safety problem unless its sitting across a railroad track or stuck in a busy intersection.

I have not seen any reliable reports of the Column Locking while the car was moving.
Bill

 

Has anyone who has experienced the problem and formerly complained to GM written letters the to big car magazines? If you've personally given GM a fair chance to act at least on your individual problem with no success, I think it's more than appropriate to try to get your story published. Granted, GM probably buys ads in most of the major rags, so the rags might be reluctant to publish the 'bad press', but I think it's worth a try. I'd write letters myself, but I'm fortunate enough to not have been bitten by the problem yet. I think in this list or in C5 General someone took a poll to find out how many forum members have had the problem - that might be a good number to quote keeping in mind that it's only a sampling of the total number of C5 owners.

 

errr, what is this column lock problem? I've never heard about? I have a 99 MN6 that I am the 2nd owner of. How do I found out if my car is affected and if it has been "fixed"?

 

Thanks for the info. I'll call first thing tommorrow. This is BS that GM is not fixing this once and for all. My 01 MN6 just locked up two weeks ago. I'm in the process of getting the CLB just in case. Can't believe this is happening to a $50K plus car. :rolleyes: :mad

 

Another 2nd owner here. Is the CLB an aftermarket part I can install myself? Is it different than what the dealer would do?

 

Call the dealer, and have them pull a service history. It's free, and will show you everything that has been done to your car (repairs, recall's, etc). It's the best $0 you'll ever spend.

 

My understanding is the dealer repair is just that, a fix, but not a solution (it can happen again). The CLB is a permanent solution that disables the column lock....I could be off, but that is my understanding.

 

What this is concerning is for it be a safety issue the column lock has to fail while the car is moving. They tried an investagion before but could not confirm of any happening while the car is running. I've only heard of a couple people claim they had a locked column while moving. The column lock issue we are all having does not concern this. I still think GM should fix the issue on all cars... mine had the "recall".