Passenger window will not go down???
Thread Starter
Instructor
Joined: Feb 2003
Posts: 116
Likes: 0
From: Milton VT
Passenger window will not go down???
Ok, I'm new here as I just bought my FRC. My car has a warantee, but I just want to make sure i'm not missing something really simple here. The passenger side window will not go down. I hear what sounds like a solenoid click in the door, but the motor does not even budge. Is there a child lock out or something? Or a fuse or something I should check before letting the dealer at my new ride? Thanks in advance.
Chris. :flag
Chris. :flag
Le Mans Master
Joined: Apr 2002
Posts: 6,927
Likes: 3
From: Glendale NY
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15-'16-'17-'18- '19
Re: Passenger window will not go down??? (CGJARVIS)
Since you still have a warranty......take it back. I have had previous cars that had a "stuck" window. Sometimes you can free the motor by slaming the door or pounding the inside door panel. I wouldn't recommend that in this situation, but it has worked on some of my older cars.
Advanced
Joined: Mar 2003
Posts: 92
Likes: 0
From: Vallejo CA
Re: Passenger window will not go down??? (CGJARVIS)
Each door has it's own computer, the Driver Door Module (DDM) and the Passenger Door Module (PDM).
When you push the switch on the driver's door it sends a signal to the DDM, then the DDM sends a Class 2 message to the PDM for the window to roll down.
Then the PDM activates it's internal relays to send power to the window motor and roll it down.
If you hear a click, most likely it's a motor problem. Physical shock will usually restore operation but the motor will fail again later.
My advice if the vehicle is still under factory warranty, is to take it to the dealer and let them fix it.
The regulator is serviced with the motor, and replacing it is no fun.
There are several adjustments to make to the regulator once it's installed to make sure the glass is in proper position for correct sealing.
Make sure somene who knows about Corvettes works on your car, there are 12 guys in my shop that would screw that job up.
EWill
When you push the switch on the driver's door it sends a signal to the DDM, then the DDM sends a Class 2 message to the PDM for the window to roll down.
Then the PDM activates it's internal relays to send power to the window motor and roll it down.
If you hear a click, most likely it's a motor problem. Physical shock will usually restore operation but the motor will fail again later.
My advice if the vehicle is still under factory warranty, is to take it to the dealer and let them fix it.
The regulator is serviced with the motor, and replacing it is no fun.
There are several adjustments to make to the regulator once it's installed to make sure the glass is in proper position for correct sealing.
Make sure somene who knows about Corvettes works on your car, there are 12 guys in my shop that would screw that job up.
EWill
Instructor
Joined: Oct 2001
Posts: 150
Likes: 0
From: Tampa FL
Re: Passenger window will not go down??? (EWill3rd)
Had the same problem about a year ago, slammed the door and it started working for a few months. A few weeks ago it wouldn't go down again (but could hear a clicking sound inside the door when switch was pushed) so I took it in to get the motor replaced. As long as you're under warrenty just have them fix it for you or else it will happen again, when you're out of warrenty :rant:
:steering:
:steering:
Racer
Joined: Mar 2002
Posts: 444
Likes: 0
From: Niceville FL
Re: Passenger window will not go down??? (CGJARVIS)
Ok, I'm new here as I just bought my FRC. My car has a warantee, but I just want to make sure i'm not missing something really simple here. The passenger side window will not go down. I hear what sounds like a solenoid click in the door, but the motor does not even budge. Is there a child lock out or something? Or a fuse or something I should check before letting the dealer at my new ride? Thanks in advance.
Chris. :flag
Chris. :flag
:seeya :seeya :seeya :seeya
Thread Starter
Instructor
Joined: Feb 2003
Posts: 116
Likes: 0
From: Milton VT
Re: Passenger window will not go down??? (speedyc5)
Thanks for the response guys!!! I just wanted to make sure I wasn't missing something obvious. Boy, I'm glad I bought the exteneded warantee. These Chevies seem like they could have there fair share of expensive repairs. Especially on a car with only 20k miles. I see vendors selling these motor/relays for like $270. I hope they dont go bad that often.
Thanks again guys, I off to the dealer. :smash:
Chris
Thanks again guys, I off to the dealer. :smash:
Chris
Intermediate
Joined: May 2002
Posts: 45
Likes: 0
From: New York NY
Re: Passenger window will not go down??? (CGJARVIS)
Same thing happened to my 2000. Had the motor replaced under warranty.
TSB listed on this problem as well.
"Source: Chevrolet Dealer Service Bulletin
Number: 00-08-64-004
Subject: Window Motor Noisy/Inoperative (Replace Motor/Regulator)
Model Year: 1998-2000 Chevrolet Corvette
Condition
Some customers may comment on:
An inoperative window motor.
A growling type noise from inside the door as the glass is going up or down.
A rapid clicking type noise as the glass is moving.
Correction
Replace the window regulator/motor assembly"
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Former Vendor
Joined: Mar 2003
Posts: 18,666
Likes: 395
From: Tampa FL
St. Jude Donor '07-'08-'09-'10-'11-'12'-'13-'14-'15
Re: Passenger window will not go down??? (CGJARVIS)
Had the same problem on both sides. Window motor/acuator replaced on both sides. MAKE SURE YOU TAKE IT TO SOMEONE WHO KNOWS VETTE!! The original shop messed up the job and didnt mount the motor right resulting in a scratched window! :(
Drifting
Joined: Sep 2002
Posts: 1,528
Likes: 52
From: Houston, TX
Re: Passenger window will not go down??? (CGJARVIS)
Its not always a bad motor.........
I had a 2000 Coupe and the passenger window stopped working after 1 year of ownership. Clicked only when the button was pushed. I opened the door, wiggled/jiggled the window, shut the door a few times and it magically started working again. Never had the problem a second time in over another year of use. After that, I weekly made a habit of opening and closing both windows a few times.
Seems the windows enjoy being opened and closed on a regular basis, and you hear about the passenger side failing more than the drivers, probably due to the infrequent use of the passenger window.
I had a 2000 Coupe and the passenger window stopped working after 1 year of ownership. Clicked only when the button was pushed. I opened the door, wiggled/jiggled the window, shut the door a few times and it magically started working again. Never had the problem a second time in over another year of use. After that, I weekly made a habit of opening and closing both windows a few times.
Seems the windows enjoy being opened and closed on a regular basis, and you hear about the passenger side failing more than the drivers, probably due to the infrequent use of the passenger window.
1st Gear
Joined: Sep 2017
Posts: 1
Likes: 0
My 2000 C5 coupe has a passenger window problem and passenger remote lock problem. I rarely drive it and it has been garage kept since original purchase. There is no click when either passenger window or either remote passenger switch is pressed. The driver side works perfectly. I rarely use the passenger window, or use the door, for that matter. I have checked fuses in both fuse panels and tried the banging on passenger door while pressing button while ignition switch is in accessory position. Any other suggestions?
Melting Slicks
Joined: Nov 2014
Posts: 3,399
Likes: 1,339
From: Havre de Grace Maryland
My 2000 C5 coupe has a passenger window problem and passenger remote lock problem. I rarely drive it and it has been garage kept since original purchase. There is no click when either passenger window or either remote passenger switch is pressed. The driver side works perfectly. I rarely use the passenger window, or use the door, for that matter. I have checked fuses in both fuse panels and tried the banging on passenger door while pressing button while ignition switch is in accessory position. Any other suggestions?
Burning Brakes
Joined: Jun 2017
Posts: 1,045
Likes: 275
From: Wichita Falls Texas
Since you have warranty it's not a biggie!
I didn't so I found a new window regulator on line for around 100 bucks and put it in myself.
Sounds scary but it's really an easy job. All kinds of videos online along with step by step instructions.
It went in easy...except... I sure wished I had marked my window before I took it out. It took me forever to get the window back in the right place.
I should have taken some masking tape and put it on the outside of the window and marked it front and back and installed it back in the same place.
Lesson learned!
Good luck!
I didn't so I found a new window regulator on line for around 100 bucks and put it in myself.
Sounds scary but it's really an easy job. All kinds of videos online along with step by step instructions.
It went in easy...except... I sure wished I had marked my window before I took it out. It took me forever to get the window back in the right place.
I should have taken some masking tape and put it on the outside of the window and marked it front and back and installed it back in the same place.
Lesson learned!
Good luck!
