Need help with GM
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Joined: Jan 2005
Posts: 53
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From: Suwanee GA
Need help with GM
My car just came from the shop after 3 weeks for a paint defect from the factory. It came back looking much worst than when I brought it in (paint don't match, overspray marks, scratches, panels not aligned, etc)
Dealer claims that GM rep in the area approved the repair so they can't do much but help me with GM directly to get a new car. Anybody knows who can I contact in GM besides their Cust Service #? I need to talk to someone at GM with enough decision making power (David Hill if possible) Please help!
Dealer claims that GM rep in the area approved the repair so they can't do much but help me with GM directly to get a new car. Anybody knows who can I contact in GM besides their Cust Service #? I need to talk to someone at GM with enough decision making power (David Hill if possible) Please help!
Le Mans Master
Joined: Feb 2000
Posts: 8,593
Likes: 1
From: Yorktown Heights NY
St. Jude '03-'04-'05-'06
I'll give you Dave's number. He's not doing much of anything now and would love to work on this. 
I doubt you'll be getting a new car for paint which can be correted with a good body shop.
I doubt you'll be getting a new car for paint which can be correted with a good body shop.
Race Director
Joined: Oct 1999
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From: www.ncminsurance.com Bowling Green KY Home of the Corvette!
CI 1-2-3-4-5-6-7-8-9-10-11-12 Vet
St. Jude Donor '07-'08
NCM Sinkhole Donor
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You will not get Dave Hills phone number. I would ask for the GM Reps information or the Zone Manager for the area.
You will not get Dave Hills phone number. I would ask for the GM Reps information or the Zone Manager for the area.
Team Owner
Joined: Sep 2004
Posts: 31,934
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From: Indianapolis IN
St. Jude Donor '06
good luck. I had the same thing happen on a F-150. Once the Zone Rep approves it, you are SOL.
I even went BACK to the arbitration board, and they said it is a "satisfactory dealer paint job"
You can try getting a layer, but will probably lose even more money.
I even went BACK to the arbitration board, and they said it is a "satisfactory dealer paint job"
You can try getting a layer, but will probably lose even more money.
