C6 Service Manual Availability
Thread Starter
Melting Slicks
Joined: Jan 2002
Posts: 2,708
Likes: 2
From: Billings MT
C6 Service Manual Availability
I HAVE SOME BAD NEWS 
I just received a phone call from my contact at Helm. He just got out of a meeting with GM and was told Helm will now not even receive the manuals before June 1.
This is the 5th delay from GM on the Corvette manuals and he is a frustrated as I am. This is not Helms fault, but GM's 
The problem is there is no-one for those of you wanting the manuals and us trying to get them for you to complain to. I have a call into my GM Parts rep to see if he can get me some information on who to contact. My contact had the impression that GM just didn't care 
since the manuals were available to dealers only on the GM web site they were under no rush or pressure to release the paper ones. I will post any updates as I get them.
Bob
I just received a phone call from my contact at Helm. He just got out of a meeting with GM and was told Helm will now not even receive the manuals before June 1.
This is the 5th delay from GM on the Corvette manuals and he is a frustrated as I am. This is not Helms fault, but GM's The problem is there is no-one for those of you wanting the manuals and us trying to get them for you to complain to. I have a call into my GM Parts rep to see if he can get me some information on who to contact. My contact had the impression that GM just didn't care since the manuals were available to dealers only on the GM web site they were under no rush or pressure to release the paper ones. I will post any updates as I get them.Bob
Racer
Joined: Aug 2004
Posts: 359
Likes: 1
From: Houston Texas
Thanks for the update Bob.
Impress upon your Reps that they and you are losing big money by not releasing the manuals. Not just the price of the manuals but the additional parts your dept can be selling when we know how to change parts out.
Tell them we (your customers) are NOT happy, Make us happy.
A happy customer spends money, an unhappy one takes their dollars esle where.
Please keep us updated.
Impress upon your Reps that they and you are losing big money by not releasing the manuals. Not just the price of the manuals but the additional parts your dept can be selling when we know how to change parts out.
Tell them we (your customers) are NOT happy, Make us happy.
A happy customer spends money, an unhappy one takes their dollars esle where.
Please keep us updated.
Safety Car
Joined: Jul 2004
Posts: 3,867
Likes: 307
From: Wantagh,L.I. New York
I think the problem is the section on repairing the crank pulley. It's longer the the entire manual. I guess for a company losing more than a billion $ in 3 months is in no hurry for making a couple grand from Helm!!
GM is in trouble-- Olds is gone--Pontiac is next--Cadillac maybe!!!
For Ford, Mecury is going to be history!!
GM is in trouble-- Olds is gone--Pontiac is next--Cadillac maybe!!!
For Ford, Mecury is going to be history!!
