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I bought Kinesis wheels from a forum vendor a few months ago. The wheels were bought at a show so they were not boxed and no instructions were given or included on wheel care. After a few months of cleaning them with wheel cleaner they have started to spot all over. They are "annodized" wheels. I contacted the vendor and Kinesis only to find out that wheel cleaner was not supposed to be used to clean them. Kinesis wants $250.00 per wheel to repair them. Im at a loss as i do not feel this was my fault as i was not told about the proper wheel care and the booklet on proper wheel care was not included. The wheels were not cheap and so far Kinesis is not doing the right thing as far as im concerned.
Any idea on how i should proceed with this issue?
I bought Kinesis wheels from a forum vendor a few months ago. The wheels were bought at a show so they were not boxed and no instructions were given or included on wheel care. After a few months of cleaning them with wheel cleaner they have started to spot all over. They are "annodized" wheels. I contacted the vendor and Kinesis only to find out that wheel cleaner was not supposed to be used to clean them. Kinesis wants $250.00 per wheel to repair them. Im at a loss as i do not feel this was my fault as i was not told about the proper wheel care and the booklet on proper wheel care was not included. The wheels were not cheap and so far Kinesis is not doing the right thing as far as im concerned.
Any idea on how i should proceed with this issue?
Hey Doug,
Michael here. Sounds like you got an issue. Im not sure ho I can help, Im sure their must be a way to clean them properly without sending them out for $250. Did you email or talk to alex? Im sorry to hear this. My main concern is something gets done about this.
Im not sure how I could help at all, but Im here for other assistance.
All of the commercial wheel cleaners have directions on them. They are very clear on what wheel to use their cleaner on. Chrome would use chrome polish, clear coat would use a clear coat cleaner, natural (no clear coat) would use a cleaner for it and so on. If you use the wrong cleaner on a wheel it could be a problem. The wheels in question might need to be stripped and new clear coat appllied.
I bought Kinesis wheels from a forum vendor a few months ago. The wheels were bought at a show so they were not boxed and no instructions were given or included on wheel care. After a few months of cleaning them with wheel cleaner they have started to spot all over. They are "annodized" wheels. I contacted the vendor and Kinesis only to find out that wheel cleaner was not supposed to be used to clean them. Kinesis wants $250.00 per wheel to repair them. Im at a loss as i do not feel this was my fault as i was not told about the proper wheel care and the booklet on proper wheel care was not included. The wheels were not cheap and so far Kinesis is not doing the right thing as far as im concerned.
Any idea on how i should proceed with this issue?
Most manufacturers tell you to never polish anodized aluminum wheels. Sounds like they think the anodizing has been damaged by your "cleaner" and the $250 per wheel is to re-anodize them. Some anodizing is only 1/1000 inch thick. If the anodizing is damaged, there is nothing you can do except have them re-anodized. Hope it works out.
These are instructions for cleaning anodized motorcycle wheels: "Begin with a gentle non-acidic cleaner. Detailer’s Pride Cleanse-All Wheel Cleaner is a remarkable gel formula that works its way into all the tight corners, crevices and decorative nooks to get the job done quickly and efficiently without using toxic solvents. Most wheel cleaners contain a chemical irritant known as Ethylene Glycol Monobutyl Ether, which is harsh and damaging to painted and clear-coated surfaces. Cleanse-All is water based and does not contain Ethylene Glycol Monobutyl Ether, yet it penetrates grease, brake dust, and road grime faster than traditional surfactant wheel cleaners. You can’t make a mistake with Cleanse-All Wheel Cleaner – it’s safe for all wheel surfaces. S100 Wheel Cleaner is also safe and effective. It does a great job of tackling grease, oil and brake dust. Both of these cleaners will perform well – without worry of doing harm to any wheel surface. Another favorite is Zymöl Brite™ Spray-Gel Wheel Cleaner non-corrosive and phosphorus free it’s 100% safe for all chrome, painted, anodized alloy, aluminum and steel wheels! A combination of gentle Spun Tallow and Castile Soaps with citrus turpine, spearmint oil and other natural ingredients to get rid of the grease and grime while remaining safe."
Then use a non-abrasive wax to seal the finish.
Last edited by SimpsonH; Jul 31, 2005 at 03:17 PM.