(In)Complete Dreams* -- Update 12/19/05
10-29-2005, 08:15 AM
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(In)Complete Dreams* -- Update 12/19/05
*(Stealing the title from Forum member JSchindler) 
I can appreciate that there is a good deal of frustration with Complete Dreams (accidentprone/Michael Einwechter). He signed on as a Forum vendor and offered a lot of products Forum members were interested in.
According to what I’ve read on the Forum, the problem became that he was charging customers’ credit cards when orders came in and then not shipping the orders. When refunds were requested, customers were told the credit card refunds had been issued and were being processed.
When that credit card refund process seemed to be a diversionary tactic, rather than reality, the Forum tried intervening on behalf of Forum members. During that process, it became apparent the refunds weren’t coming and, yet, Complete Dreams was continuing to use the Forum to generate new orders.
At that juncture, the Forum removed Complete Dreams as a supporting vendor and banned Michael’s access to the Forum to prevent any further marketing and promotion of goods that Forum members might order and risk not getting.
Here’s a copy of our exchange:
----- Original Message -----
From: xcompletedreamsx@aol.com
To: jdwillis@bellsouth.net
Sent: Saturday, October 01, 2005 10:36 AM
Subject: Re: Use of Corvetteforum.com
Jim,
This is bad news, but all my fault and we will rectify all this soon. Thanks.
-----Original Message-----
From: jdwillis@bellsouth.net
To: xcompletedreamsx@aol.com
Cc: troy@corvetteforum.com
Sent: Sat, 1 Oct 2005 5:19:24 -0400
Subject: Use of Corvetteforum.com
Michael:
I asked Shanman14 to remove the Complete Dreams rotating banner, button ad and vendor page text description and I see he now has completed that task.
You have unresolved complaints from your customers -- Corvetteforum.com members. You have taken their money, failed to give them the items they ordered and, to this point, given them a runaround on refunding their payments. Further, you owe the Forum for monthly fees you agreed to pay as a supporting vendor and have failed to pay.
In the process you have hurt people who couldn't afford the loss, you have undermined your own credibility and you have made it more difficult for other small vendors to be trusted at Corvetteforum.com.
I hope you'll work to redeem yourself by making your customers whole. In the meanwhile, I've removed your access to Corvetteforum.com.
Jim Willis
Corvetteforum.com
At the time, there were probably four or five active threads bashing Michael/Complete Dreams for his failure to deliver goods that had been paid for.
I did a search of active and archived threads related to Complete Dreams a few minutes ago and got hits for 11 threads in C6 General, 12 in C6 Parts and 25 in C5 General. Nine of those were posted during the past couple of weeks. Most of those threads included duplicated information from previously posted threads.
I continue to offer suggestions via PMs and e-mail to individuals who have lost money to Complete Dreams.
Continuing to post duplicated information about Complete Dreams seems to accomplish nothing other than to frustrate moderators and remind everybody that nothing has changed.
Forum rules/guidelines cover how unresolved disputes should be handled:
http://forums.corvetteforum.com/show...1&forum_id=109
If there is new information on Complete Dreams, post a thread and moderators will leave it open until or unless it lapses into the reposting of duplicated information and/or an IBTL freeposting excursion.
Alternately, you can PM me or another moderator and ask one of us to post an update to this thread. That would bring the locked thread back to the top of the directory and, perhaps, provide some useful information, rather than just cluttering multiple sections with duplicated information.
I can appreciate that there is a good deal of frustration with Complete Dreams (accidentprone/Michael Einwechter). He signed on as a Forum vendor and offered a lot of products Forum members were interested in.
According to what I’ve read on the Forum, the problem became that he was charging customers’ credit cards when orders came in and then not shipping the orders. When refunds were requested, customers were told the credit card refunds had been issued and were being processed.
When that credit card refund process seemed to be a diversionary tactic, rather than reality, the Forum tried intervening on behalf of Forum members. During that process, it became apparent the refunds weren’t coming and, yet, Complete Dreams was continuing to use the Forum to generate new orders.
At that juncture, the Forum removed Complete Dreams as a supporting vendor and banned Michael’s access to the Forum to prevent any further marketing and promotion of goods that Forum members might order and risk not getting.
Here’s a copy of our exchange:
----- Original Message -----
From: xcompletedreamsx@aol.com
To: jdwillis@bellsouth.net
Sent: Saturday, October 01, 2005 10:36 AM
Subject: Re: Use of Corvetteforum.com
Jim,
This is bad news, but all my fault and we will rectify all this soon. Thanks.
-----Original Message-----
From: jdwillis@bellsouth.net
To: xcompletedreamsx@aol.com
Cc: troy@corvetteforum.com
Sent: Sat, 1 Oct 2005 5:19:24 -0400
Subject: Use of Corvetteforum.com
Michael:
I asked Shanman14 to remove the Complete Dreams rotating banner, button ad and vendor page text description and I see he now has completed that task.
You have unresolved complaints from your customers -- Corvetteforum.com members. You have taken their money, failed to give them the items they ordered and, to this point, given them a runaround on refunding their payments. Further, you owe the Forum for monthly fees you agreed to pay as a supporting vendor and have failed to pay.
In the process you have hurt people who couldn't afford the loss, you have undermined your own credibility and you have made it more difficult for other small vendors to be trusted at Corvetteforum.com.
I hope you'll work to redeem yourself by making your customers whole. In the meanwhile, I've removed your access to Corvetteforum.com.
Jim Willis
Corvetteforum.com
At the time, there were probably four or five active threads bashing Michael/Complete Dreams for his failure to deliver goods that had been paid for.
I did a search of active and archived threads related to Complete Dreams a few minutes ago and got hits for 11 threads in C6 General, 12 in C6 Parts and 25 in C5 General. Nine of those were posted during the past couple of weeks. Most of those threads included duplicated information from previously posted threads.
I continue to offer suggestions via PMs and e-mail to individuals who have lost money to Complete Dreams.
Continuing to post duplicated information about Complete Dreams seems to accomplish nothing other than to frustrate moderators and remind everybody that nothing has changed.
Forum rules/guidelines cover how unresolved disputes should be handled:
http://forums.corvetteforum.com/show...1&forum_id=109
If there is new information on Complete Dreams, post a thread and moderators will leave it open until or unless it lapses into the reposting of duplicated information and/or an IBTL freeposting excursion.
Alternately, you can PM me or another moderator and ask one of us to post an update to this thread. That would bring the locked thread back to the top of the directory and, perhaps, provide some useful information, rather than just cluttering multiple sections with duplicated information.
11-02-2005, 07:42 PM
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This just in from Michael:
----- Original Message -----
From: "Michael Einwechter @ Corvette Forum" <xcompletedreamsx@aol.com>
To: <forumsupport@corvetteforum.com>
Sent: Wednesday, November 02, 2005 12:35 PM
Subject: Corvette Forum Contact Us Form - threats originating from corvetteforum.com
> The following message was sent to you via the Corvette Forum Contact Us form by Michael Einwechter.
>
> --------------------------------
>
> Dear Jim Willis, Savewave, Admin,
>
> I see all the bad things that are happening on the forums. If someone wants a refund let me know, sales@completedreams.com. Ill be happy too send a refund. I have no problem with it.
>
> No I didnt build our new website with their money. I used MY money to build the CR website. Since I did all the design and development. Its my time(money) and paying only for hosting.
>
> I have seen many filed disputes with paypal. Thats fine as well. For those that sent a money order and want there money back. We will send it back. No problem.
>
> I just hate to see that Im being threatened for something illegally I have not done, Im sorry I didnt pick the correct process for making these emblems, but what the hell, it happens.
>
> Im here, I havent run anywhere. I try to answer emails still and yet, I still get bashed. Also, we are seeing threats, and soon Im sure even deadily threats. If this happens, Ill have no choice but to have the corvetteforum.com looked into about its policies and procedures on threats to ones' person by our lawyer and/or other governing bodies. I dont think it is very fair to anyone that this behavior is allowed especially on open public forums. Ive heard of free speech, but it does not entail threats.
>
> I also want to note that your sticky in the c6 general is making it harder for us to fullfill the remaining orders we have, and thus causing even more aggrevation. Im sorry it has come to this we have tried to support the members on numerous occassions but I now have learned that you cant do nice things on public forums.
>
> We still have some supporters, which is great, but this is insane. It has to stop. I would like you to remove the sticky so I can quickly fill everyones orders or refunds. But your bad publicity is making it impossible. And impossible for the customer to get their product or refund.
>
> ALSO NOTE, ONCE MY STORE IS SOLD ON EBAY, I WILL BE PAYING THE FORUMS THEIR MONEY I OWE THEM. IM FEELING REAL GUILTY OVER THIS AND WISH I TOOK CAR OF THIS SOONER.
>
> Sincerly,
> Michael Einwechter
----- Original Message -----
From: "Michael Einwechter @ Corvette Forum" <xcompletedreamsx@aol.com>
To: <forumsupport@corvetteforum.com>
Sent: Wednesday, November 02, 2005 12:35 PM
Subject: Corvette Forum Contact Us Form - threats originating from corvetteforum.com
> The following message was sent to you via the Corvette Forum Contact Us form by Michael Einwechter.
>
> --------------------------------
>
> Dear Jim Willis, Savewave, Admin,
>
> I see all the bad things that are happening on the forums. If someone wants a refund let me know, sales@completedreams.com. Ill be happy too send a refund. I have no problem with it.
>
> No I didnt build our new website with their money. I used MY money to build the CR website. Since I did all the design and development. Its my time(money) and paying only for hosting.
>
> I have seen many filed disputes with paypal. Thats fine as well. For those that sent a money order and want there money back. We will send it back. No problem.
>
> I just hate to see that Im being threatened for something illegally I have not done, Im sorry I didnt pick the correct process for making these emblems, but what the hell, it happens.
>
> Im here, I havent run anywhere. I try to answer emails still and yet, I still get bashed. Also, we are seeing threats, and soon Im sure even deadily threats. If this happens, Ill have no choice but to have the corvetteforum.com looked into about its policies and procedures on threats to ones' person by our lawyer and/or other governing bodies. I dont think it is very fair to anyone that this behavior is allowed especially on open public forums. Ive heard of free speech, but it does not entail threats.
>
> I also want to note that your sticky in the c6 general is making it harder for us to fullfill the remaining orders we have, and thus causing even more aggrevation. Im sorry it has come to this we have tried to support the members on numerous occassions but I now have learned that you cant do nice things on public forums.
>
> We still have some supporters, which is great, but this is insane. It has to stop. I would like you to remove the sticky so I can quickly fill everyones orders or refunds. But your bad publicity is making it impossible. And impossible for the customer to get their product or refund.
>
> ALSO NOTE, ONCE MY STORE IS SOLD ON EBAY, I WILL BE PAYING THE FORUMS THEIR MONEY I OWE THEM. IM FEELING REAL GUILTY OVER THIS AND WISH I TOOK CAR OF THIS SOONER.
>
> Sincerly,
> Michael Einwechter
11-21-2005, 07:57 PM
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Posted by request of "dimavette":
Originally Posted by dimavette
Hi - I thought this would be good to post in the closed Complete Dreams thread as it may help some people resolve their issues:
I ordered an item from Michael at Complete Dreams and he gave me the run-around for about a month. First he said he forgot to place the order, then he said he was going out of business but would refund my money, then he indicated that he had a similar itme "in-stock" that he could send me as a replacement. Finally, after he didn't refund my money or send me the replacement item, I put in a dispute through PayPal (that's the method I used for payment). The dispute was resolved in less than a week and I received a full refund.
Although Michael seemed like a "nice" guy through his e-mails and always responded promptly, there were many inconsistencies and contradictions throughout his communications which led me to believe he was not planning on refunding my money voluntarily. I would urge all others that are going through any communications with Michael to simply submit a dispute through PayPal or through your credit card company. The dispute will likely be resolved in your favor and you won't hae to deal with the frustration.
I ordered an item from Michael at Complete Dreams and he gave me the run-around for about a month. First he said he forgot to place the order, then he said he was going out of business but would refund my money, then he indicated that he had a similar itme "in-stock" that he could send me as a replacement. Finally, after he didn't refund my money or send me the replacement item, I put in a dispute through PayPal (that's the method I used for payment). The dispute was resolved in less than a week and I received a full refund.
Although Michael seemed like a "nice" guy through his e-mails and always responded promptly, there were many inconsistencies and contradictions throughout his communications which led me to believe he was not planning on refunding my money voluntarily. I would urge all others that are going through any communications with Michael to simply submit a dispute through PayPal or through your credit card company. The dispute will likely be resolved in your favor and you won't hae to deal with the frustration.
12-12-2005, 06:05 PM
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Posting at request of mpuzach:
Originally Posted by mpuzach
Hello Jim,
Following is a message to CF forum members that you may want to add to the locked sticky regarding Complete Dreams. It's addressed to CF forum members and is the result of recent events relevant to the non-delivered Z51 emblems.
If I can provide anything further to help you determine whether or not this info is appropriate, please drop me a line.
Thanks, Jim. Hope all is well.
Regards,
Mike Puzach
****************************************
First of all, I hope you'll resist the easy opportunity to say, "I told you so!" As has been reported here, Michael at Complete Dreams finally came out and said that the Z51 emblems many of us here (including me) have been waiting for since August will not be produced. He went on to say that he would be e-mailing those who have pre-paid for the emblems with info on how and when we'd be getting our money refunded; on or about December 2nd, he said we'd get that info "in a week or so". Well, that week has come and gone with no answers.
I've sent Michael several e-mails since December 9th insisting that he refund me the $65 I paid for 4 of the ill-fated emblems. Those e-mails have gone unanswered.
A few minutes ago I tried to access his forum in order to send him yet another PM on the matter. The account has been suspended with an on-screen meesage to "Please contact the billing department as soon as possible."
I've got to admit that up until now I took Michael to be a man of his word; I honestly believed that he would either deliver the merchandise or give us refunds. I'm now convinced that I was wrong. Let's face it - if he can't come up with the $2000 or so that it would take to make everyone here whole, he's got financial problems that are much bigger than the individual losses those of us who he bilked will have to endure. Still, it looks like we're screwed.
Anyone else here have any thoughts or further info to share?
Following is a message to CF forum members that you may want to add to the locked sticky regarding Complete Dreams. It's addressed to CF forum members and is the result of recent events relevant to the non-delivered Z51 emblems.
If I can provide anything further to help you determine whether or not this info is appropriate, please drop me a line.
Thanks, Jim. Hope all is well.
Regards,
Mike Puzach
****************************************
First of all, I hope you'll resist the easy opportunity to say, "I told you so!" As has been reported here, Michael at Complete Dreams finally came out and said that the Z51 emblems many of us here (including me) have been waiting for since August will not be produced. He went on to say that he would be e-mailing those who have pre-paid for the emblems with info on how and when we'd be getting our money refunded; on or about December 2nd, he said we'd get that info "in a week or so". Well, that week has come and gone with no answers.
I've sent Michael several e-mails since December 9th insisting that he refund me the $65 I paid for 4 of the ill-fated emblems. Those e-mails have gone unanswered.
A few minutes ago I tried to access his forum in order to send him yet another PM on the matter. The account has been suspended with an on-screen meesage to "Please contact the billing department as soon as possible."
I've got to admit that up until now I took Michael to be a man of his word; I honestly believed that he would either deliver the merchandise or give us refunds. I'm now convinced that I was wrong. Let's face it - if he can't come up with the $2000 or so that it would take to make everyone here whole, he's got financial problems that are much bigger than the individual losses those of us who he bilked will have to endure. Still, it looks like we're screwed.
Anyone else here have any thoughts or further info to share?
12-16-2005, 09:14 AM
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Here's another update from mpuzach:
Originally Posted by mpuzach
... After sending several unanswered e-mails to Michael, I finally received a reply today. Without going into details, I'll share here that Michael did not give any reason for optimism that those here who he owes money will ever see it. I've decided to write off the money he owes me as a loss. I share this information here merely to inform others who might still be waiting for resolution; based upon Michael's e-mail to me, that resolution isn't going to happen.
...
...
12-19-2005, 05:03 PM
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FYI, here's an e-mail I got today from Michael at Complete Dreams:
----- Original Message -----
From: xcompletedreamsx@aol.com
To: jdwillis@bellsouth.net
Sent: Monday, December 19, 2005 12:08 PM
Subject: z51 orders
I dont go on the forums but had to see the last episode.
Just so others know.
For reimbursement, we have been shipping replacement items to cover and go beyond the cost of originals, we have the following to send out to those that ordered.
We have for you to choose:
Oval Z51 Badges
Headrest Z51 Badges
Visor Overlay badges
C6 Emblems
LS2 Spec plates
For every Z51 emblem ordered, you can have a pair.
This has been the best solution for those seeking redemption and we have already shipped 18 customers.
Please contact me and let me know what you would like to recieve. All items above are on hand, there is no delays or BS. We are not trying to screw or run with ANYONES money. We are attempting to and have satisfied many z51 orders.
Please email me at xcompletedreamsx@aol.com.
For those that ordered merchandise, if it is under $200, we can substitute something to make up for it.
Michael
----- Original Message -----
From: xcompletedreamsx@aol.com
To: jdwillis@bellsouth.net
Sent: Monday, December 19, 2005 12:08 PM
Subject: z51 orders
I dont go on the forums but had to see the last episode.
Just so others know.
For reimbursement, we have been shipping replacement items to cover and go beyond the cost of originals, we have the following to send out to those that ordered.
We have for you to choose:
Oval Z51 Badges
Headrest Z51 Badges
Visor Overlay badges
C6 Emblems
LS2 Spec plates
For every Z51 emblem ordered, you can have a pair.
This has been the best solution for those seeking redemption and we have already shipped 18 customers.
Please contact me and let me know what you would like to recieve. All items above are on hand, there is no delays or BS. We are not trying to screw or run with ANYONES money. We are attempting to and have satisfied many z51 orders.
Please email me at xcompletedreamsx@aol.com.
For those that ordered merchandise, if it is under $200, we can substitute something to make up for it.
Michael
