Clueless
Thread Starter
Race Director
Joined: Aug 2005
Posts: 13,592
Likes: 187
From: Hudson WI
NCM Sinkhole Donor
Clueless
I got my Z51 Corvette the last Thursday in September. It broke down driving it home from the dealer and this was just the first of many issues. After spending two weeks in the shop, and a complaint to the BBB, GM agreed to replace the car the last Monday in October.
The replacement arrives on December 27th. After two weeks of waiting for the "paperwork", I am informed that it will take another 3-4 weeks to finish the "paperwork". Just to clarify, I wrote check for $45K, drive it a few hundered miles and now 3 months later, I don't have a car to drive that I am paying insurance on.
GM is clueless as to what customer Service is, they deserve chapter 11.
The replacement arrives on December 27th. After two weeks of waiting for the "paperwork", I am informed that it will take another 3-4 weeks to finish the "paperwork". Just to clarify, I wrote check for $45K, drive it a few hundered miles and now 3 months later, I don't have a car to drive that I am paying insurance on.
GM is clueless as to what customer Service is, they deserve chapter 11.
Thread Starter
Race Director
Joined: Aug 2005
Posts: 13,592
Likes: 187
From: Hudson WI
NCM Sinkhole Donor
Originally Posted by Jagcvette
Certainly can't blame you for being upset. Can't imagine why you are paying insurance on a car you don't have, but I'll leave that up to you. Good luck with everything.
Burning Brakes
Joined: Nov 2005
Posts: 814
Likes: 0
From: Allentown PA
Originally Posted by timd38
I got my Z51 Corvette the last Thursday in September. It broke down driving it home from the dealer and this was just the first of many issues. After spending two weeks in the shop, and a complaint to the BBB, GM agreed to replace the car the last Monday in October.
The replacement arrives on December 27th. After two weeks of waiting for the "paperwork", I am informed that it will take another 3-4 weeks to finish the "paperwork". Just to clarify, I wrote check for $45K, drive it a few hundered miles and now 3 months later, I don't have a car to drive that I am paying insurance on.
GM is clueless as to what customer Service is, they deserve chapter 11.
The replacement arrives on December 27th. After two weeks of waiting for the "paperwork", I am informed that it will take another 3-4 weeks to finish the "paperwork". Just to clarify, I wrote check for $45K, drive it a few hundered miles and now 3 months later, I don't have a car to drive that I am paying insurance on.
GM is clueless as to what customer Service is, they deserve chapter 11.
Pro
Joined: Dec 2005
Posts: 746
Likes: 0
From: brooksville , fl 34602
I know this is skewed but when ford bought back a truck from me the paper work was done at the dealership on arrival of the replacement truck. It took a couple of hours;also had to do financing. Your time frame would send mother teresa postal. Im waiting for delivery ; I certainly dont have your patience!!!!
Melting Slicks
Joined: Nov 2005
Posts: 3,292
Likes: 0
From: FL
Originally Posted by anotherone
I know this is skewed but when ford bought back a truck from me the paper work was done at the dealership on arrival of the replacement truck. It took a couple of hours;also had to do financing. Your time frame would send mother teresa postal. Im waiting for delivery ; I certainly dont have your patience!!!!
Thread Starter
Race Director
Joined: Aug 2005
Posts: 13,592
Likes: 187
From: Hudson WI
NCM Sinkhole Donor
Originally Posted by footba4672
any way to get GM to get GM to pay for the insurance on what is now their car
good luck
good luck
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Drifting
Joined: Apr 2005
Posts: 1,746
Likes: 0
From: Upper St. Clair PA
St. Jude Donor '06-'07-'09
Originally Posted by timd38
I got my Z51 Corvette the last Thursday in September. It broke down driving it home from the dealer and this was just the first of many issues. After spending two weeks in the shop, and a complaint to the BBB, GM agreed to replace the car the last Monday in October.
The replacement arrives on December 27th. After two weeks of waiting for the "paperwork", I am informed that it will take another 3-4 weeks to finish the "paperwork". Just to clarify, I wrote check for $45K, drive it a few hundered miles and now 3 months later, I don't have a car to drive that I am paying insurance on.
GM is clueless as to what customer Service is, they deserve chapter 11.
The replacement arrives on December 27th. After two weeks of waiting for the "paperwork", I am informed that it will take another 3-4 weeks to finish the "paperwork". Just to clarify, I wrote check for $45K, drive it a few hundered miles and now 3 months later, I don't have a car to drive that I am paying insurance on.
GM is clueless as to what customer Service is, they deserve chapter 11.
You have got to be kidding!!!!!
Le Mans Master
Joined: Aug 2005
Posts: 6,709
Likes: 1
From: Pacific Northwest
St. Jude Donor '06
Originally Posted by timd38
I technicaly still own the old one because the buy back is a "title swap", so I have to insure it.
Thread Starter
Race Director
Joined: Aug 2005
Posts: 13,592
Likes: 187
From: Hudson WI
NCM Sinkhole Donor
Originally Posted by C6Monty
You can (or at least I can) suspend coverage on a car I really own, let alone technically own. I think your insurance agent is blowing smoke...if that's where you got your information.
Team Owner
Joined: Dec 2003
Posts: 57,408
Likes: 164
From: queensbury ny
insurance
Something sounds real fishy regarding the insurance!!!If they have the car and you have the plates,you do not need insurance on the car.Bring the plates to DMV and put them on hold and cancel the insurance.While it's at the dealer,it should be covered under their insurance anyway!!
Le Mans Master
Joined: Apr 2001
Posts: 8,133
Likes: 144
From: Ex-SF Bay Area; now happily Denver area
In '85 I turned a car in on the Lemon Law and as I recall, it only took a couple weeks for them to take the car and get a check to me. It was all done through the Regional Manager.
At that time the biggest problem was trying to get it repaired. It was in the shop 33 of the first 90 days of ownership. I had to keep driving it while the whole Lemon Law thing took place, but once it did, it went fairly quickly. And by the way, I went out and bought an '86 Vette.
At that time the biggest problem was trying to get it repaired. It was in the shop 33 of the first 90 days of ownership. I had to keep driving it while the whole Lemon Law thing took place, but once it did, it went fairly quickly. And by the way, I went out and bought an '86 Vette.
Thread Starter
Race Director
Joined: Aug 2005
Posts: 13,592
Likes: 187
From: Hudson WI
NCM Sinkhole Donor
Originally Posted by FunDriver
In '85 I turned a car in on the Lemon Law and as I recall, it only took a couple weeks for them to take the car and get a check to me. It was all done through the Regional Manager.
At that time the biggest problem was trying to get it repaired. It was in the shop 33 of the first 90 days of ownership. I had to keep driving it while the whole Lemon Law thing took place, but once it did, it went fairly quickly. And by the way, I went out and bought an '86 Vette.
At that time the biggest problem was trying to get it repaired. It was in the shop 33 of the first 90 days of ownership. I had to keep driving it while the whole Lemon Law thing took place, but once it did, it went fairly quickly. And by the way, I went out and bought an '86 Vette.