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Chrome wheels peeling..... UPDATE

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Old Jan 26, 2006 | 07:58 PM
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Default Chrome wheels peeling..... UPDATE

Well the saga is finally over. To all that followed the story of the peeling Chrome WCC wheels.
http://forums.corvetteforum.com/show...0&page=1&pp=20

After I posted the above thread Paul from WCC called me and apologized for his employee’s response to the problem (sending a can of paint to paint the wheel). He said he would replace the wheel and pay all costs, shipping both ways and mount and balance.
Well Paul was good to his word and I am happy to say My C6 is whole again.
Thanks again Paul from your CF friends
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Old Jan 26, 2006 | 08:03 PM
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I am glad to hear that your story has a happy ending, and that the wheel company made everything good to you.
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Old Jan 26, 2006 | 08:08 PM
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Squeaky wheel does get the grease
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Old Jan 26, 2006 | 08:08 PM
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Power of the internet.
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Old Jan 26, 2006 | 08:11 PM
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I'm pleased to read WCC resolved your problem to your satisfaction, even if it took a trip to the "wood shed".

They are on my short list for chrome wheels when the time comes.

Tom
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Old Jan 26, 2006 | 10:47 PM
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Wow, the power of the forum is awesome!
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Old Jan 26, 2006 | 10:55 PM
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Glad it was resolved and that you posted the follow-up.
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Old Jan 26, 2006 | 11:03 PM
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Good Stuff. It's just too bad you had to go to lengths to receive service you should have received initially. WCC = [/Thumbs Down]

If your reading this Paul, let Craig know he lost another customer for life.
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Old Jan 26, 2006 | 11:11 PM
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Good to hear that WCC did the right thing. Thanks for posting the results, at now I will consider purchasing from them in the future.
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Old Jan 26, 2006 | 11:27 PM
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So what ever happened to the person(s) who sent the paint in the first place? Was that WCC policy or some smart a-- who worked there?
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Old Jan 27, 2006 | 03:04 AM
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Originally Posted by Jagcvette
Good to hear that WCC did the right thing. Thanks for posting the results, at now I will consider purchasing from them in the future.
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Old Jan 27, 2006 | 03:49 AM
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Just a bit curious, does anyone know why chrome tends to peel?....it seems pretty sporadic
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Old Jan 27, 2006 | 05:54 AM
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Good to know they finally did the right thing - but it seems to me that they should have stepped up earlier.
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Old Jan 27, 2006 | 06:03 AM
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Originally Posted by m3corvette
Power of the internet.
just let the fingers do the talking......Glad Paul took care of your issue.
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Old Jan 27, 2006 | 06:13 AM
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Originally Posted by BuckGW
Good to know they finally did the right thing - but it seems to me that they should have stepped up earlier.
totally...
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Old Jan 27, 2006 | 07:08 AM
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Glad to hear it all worked out
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Old Jan 27, 2006 | 07:34 AM
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To Chrome wheels peeling..... UPDATE

Old Jan 27, 2006 | 07:39 AM
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I always dealt with Gregg and Neil of WCC and have NEVER been disappointed. I glad Paul resolved your issue, as they have always been more than accomidating to me. (replaced a chrome door sill with blemish, without hesitation)
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Old Jan 27, 2006 | 07:46 AM
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That’s GREAT news.
I’m planning to trade for chrome stockers with WCC come springtime.
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Old Jan 27, 2006 | 08:16 AM
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Originally Posted by vettey
Just a bit curious, does anyone know why chrome tends to peel?....it seems pretty sporadic
Peeling occurs from poor adhesion of the final plating to the base metal that was used. The longevity of a chrome plated object is highly dependant on the cleanliness and experience of the shop doing the process.

Proper chroming is indeed a process. It starts with a thorough cleaning of the parts. Chromed parts will require one kind of stripper, while painted steel and aluminum need another. Once the part is down to bare metal, it goes to the polishing department. This is where the final quality of the chrome is determined. As with paint the majority of the magic in chroming is in the preparation.

Next comes a plating of copper buffed. This soft metal helps seal in the pores of the metal and provides a smoother surface for the following material to adhere to. If you've seen bad chrome jobs that are full of pits, you can bet that either the polishing or copper-plating job was done hurried. The process is completed with 20 min. nickel and chrome.

Chrome thickness is one way that is used to gauge the level of quality The thickness advertised is usually only on the flatest spots or slightly curved surfaces. Compound curves are an area of the wheels that are usually the most problematic because the thickness of the material is less than those other areas and if neglected or not kept clean and waxed or polished will eventually pit and peel.

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