Xm
Thread Starter
Pro
Joined: Dec 2005
Posts: 581
Likes: 0
From: New Jersey
Xm
Hey guys, I need some quick help...
I'm looking to call xm with the zwinback code, however I do not have any information on my XM account. It was activated at Kerbeck Corvette in November, however my 3 month trial has now expired.
Is my account info. in the paper work they gave me, or am I supposed to create a new one?
Thank you!
I'm looking to call xm with the zwinback code, however I do not have any information on my XM account. It was activated at Kerbeck Corvette in November, however my 3 month trial has now expired.
Is my account info. in the paper work they gave me, or am I supposed to create a new one?
Thank you!
Le Mans Master
Joined: Jun 2004
Posts: 9,289
Likes: 16
From: Skippack PA
St Jude Donor '13
Originally Posted by JAB210
Hey guys, I need some quick help...
I'm looking to call xm with the zwinback code, however I do not have any information on my XM account. It was activated at Kerbeck Corvette in November, however my 3 month trial has now expired.
Is my account info. in the paper work they gave me, or am I supposed to create a new one?
Thank you!
I'm looking to call xm with the zwinback code, however I do not have any information on my XM account. It was activated at Kerbeck Corvette in November, however my 3 month trial has now expired.
Is my account info. in the paper work they gave me, or am I supposed to create a new one?
Thank you!
Advanced
Joined: Jan 2006
Posts: 93
Likes: 0
From: Gettysburg PA
Originally Posted by JAB210
Hey guys, I need some quick help...
I'm looking to call xm with the zwinback code, however I do not have any information on my XM account. It was activated at Kerbeck Corvette in November, however my 3 month trial has now expired.
Is my account info. in the paper work they gave me, or am I supposed to create a new one?
Thank you!
I'm looking to call xm with the zwinback code, however I do not have any information on my XM account. It was activated at Kerbeck Corvette in November, however my 3 month trial has now expired.
Is my account info. in the paper work they gave me, or am I supposed to create a new one?
Thank you!
Advanced
Joined: Aug 2004
Posts: 54
Likes: 0
I just updated mine with the ZWINBACK code and the agent said there was another part she needed. I had given her the radio ID. The part of the code she needed was for ME not the agent to say the one year price is $77.00.
Le Mans Master
Joined: Apr 1999
Posts: 7,837
Likes: 107
From: Huntington Beach California
Originally Posted by hog driver
If you tune your XM radio to either channel 1 or 0 you will find your radio ID # . Call the XM people with this ID # and they will be able to reactivate you. If they won't honor ZWINBACK call back later to talk to another sales rep. Hope this helps.
Team Owner
Joined: Aug 2003
Posts: 38,314
Likes: 35
Originally Posted by TheKomoman
Go to Channel 1 on the radio. Should show you the radio ID. Give that to the customer service people @ XM and they can find the account.
Had to do the same for our daily driver.
Melting Slicks
Joined: Nov 2000
Posts: 2,300
Likes: 0
From: Santa Monica Ca
Originally Posted by yellowvetteboy
I just updated mine with the ZWINBACK code and the agent said there was another part she needed. I had given her the radio ID. The part of the code she needed was for ME not the agent to say the one year price is $77.00.
Melting Slicks
Joined: Feb 2004
Posts: 2,244
Likes: 122
From: st paul minnesota
I hope you have better luck than I have had in dealing with the XM folks. Whenever I get a different vehicle it is a real pain to get the service on one deactivated. I was just billed for another year of service on my CTS and I will be getting a new one end of March as I am getting out of my GMAC lease early. That ought to be a fun phone conversation. Same lack of intelligent customer service when I tried to extend the service on my C6 after the trial period.
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