Replacement top installed - Plus a BONUS!!!
Thread Starter
Instructor
Joined: May 2005
Posts: 141
Likes: 0
From: Midlothian Texas
Replacement top installed - Plus a BONUS!!!
Got the third replacement top installed yesterday. Paint match is excellent and it is the quietest & tightest fitting top of all. 
The service manager is not convinced that GM has resolved the top seperation issue yet so he has ordered a transparent top at no charge to us as compensation for our troubles!!!
I love dealing with "small town" dealerships!!!
The service manager is not convinced that GM has resolved the top seperation issue yet so he has ordered a transparent top at no charge to us as compensation for our troubles!!!
I love dealing with "small town" dealerships!!!
Le Mans Master
Joined: Oct 2004
Posts: 6,813
Likes: 287
From: Toronto Ontario Canada
Your dealer is going the extra mile because of your inconvenience with this. I think you should publicize his name so that others can shop there as well. He knows what customer satisfaction is all about.
Pro
Joined: Dec 2005
Posts: 520
Likes: 0
From: Columbus Georgia
Originally Posted by Wakko
Got the third replacement top installed yesterday. Paint match is excellent and it is the quietest & tightest fitting top of all.
The service manager is not convinced that GM has resolved the top seperation issue yet so he has ordered a transparent top at no charge to us as compensation for our troubles!!!
I love dealing with "small town" dealerships!!!
The service manager is not convinced that GM has resolved the top seperation issue yet so he has ordered a transparent top at no charge to us as compensation for our troubles!!!
I love dealing with "small town" dealerships!!!
Now that's what service is all about!
Team Owner
Joined: Mar 2006
Posts: 53,282
Likes: 3
From: God Bless America
Sounds like you have a great dealer, IMO GM should be doing this for all the owners who have experienced this problem. I still wonder what is going to happen when one of these pieces fly off and damage another vehicle or possibly cause an injury.
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Team Owner
Joined: Dec 2003
Posts: 57,408
Likes: 164
From: queensbury ny
top
There is A tsb/bulletin on creaking glass tops and the fix is to put spacers in the holes up there to quiet them and for a better fit.I had this done on my 05 and the top has not creaked since then and is easier on/off!It's a 5 minute fix.Check up in FAQ'S.
Safety Car
Joined: Jan 2006
Posts: 3,598
Likes: 0
From: indianapolis indiana
i think they should offer all of us with painted tops this option. i still will not take mine in until it falls apart to get a new one or march 25th of next yr which ever comes first. hope by then they figure out the issue but i would just assume they give me a glass top i know wont have this issue
Melting Slicks
Joined: Dec 2004
Posts: 2,009
Likes: 37
From: Laurel Maryland
St. Jude Donor '05-'06-'07-'08-'09-'10-'11-'12-'13
When my top came unglued, I told the dealer that I would take a transparent top and that they could keep their POS painted top. GM came back and offered to sell me a transparent top for 700 dollars. I told them to take the top and place it someplace where it is very dark and smelly. I'm just waiting for the heat of Summer, when I can go through the whole thing again.
--e
--e
Race Director
Joined: May 2005
Posts: 13,787
Likes: 0
From: . [Rotorhead] "You seem to be a douche. What I'm getting at is just STFU" [/Rotorhead]
St. Jude Donor '06 & '09 & '11
Originally Posted by jesse12804
There is A tsb/bulletin on creaking glass tops and the fix is to put spacers in the holes up there to quiet them and for a better fit.I had this done on my 05 and the top has not creaked since then and is easier on/off!It's a 5 minute fix.Check up in FAQ'S.
I little lube on my insert points and the waetherstripping solved mine. I'll have to check into this TSB though.
Race Director
Joined: Dec 2002
Posts: 10,468
Likes: 1,149
From: Wayne Township WI
Originally Posted by Wakko
The service manager is not convinced that GM has resolved the top seperation issue yet so he has ordered a transparent top at no charge to us as compensation for our troubles!!!
WOW!!
Whadda guy.
Make sure this SM's put on your Christmas card list!!
Le Mans Master
Joined: Dec 2005
Posts: 5,407
Likes: 0
From: Southern Colorado
Originally Posted by Wakko
Got the third replacement top installed yesterday. Paint match is excellent and it is the quietest & tightest fitting top of all.
The service manager is not convinced that GM has resolved the top seperation issue yet so he has ordered a transparent top at no charge to us as compensation for our troubles!!!
I love dealing with "small town" dealerships!!!
The service manager is not convinced that GM has resolved the top seperation issue yet so he has ordered a transparent top at no charge to us as compensation for our troubles!!!
I love dealing with "small town" dealerships!!!
I am so glad to hear someone praising somebody besides Kerbeck for a change. Good deal.
Le Mans Master
Joined: Dec 2005
Posts: 5,407
Likes: 0
From: Southern Colorado
Originally Posted by 30YR W8T
Sounds like you have a great dealer, IMO GM should be doing this for all the owners who have experienced this problem. I still wonder what is going to happen when one of these pieces fly off and damage another vehicle or possibly cause an injury.
Team Owner
Joined: Sep 2000
Posts: 25,025
Likes: 2,716
From: Far NW 'burbs of Chicago
St. Jude Donor '13
My dealer is middle-sized, the salesman handed me a set of GM wheel locks after we got home from our NCM delivery because they put them on all new Corvettes that come into stock. Couple of weeks later he reminded me that I never got my full tank of gas from them. When I explained that the car came with a full tank at the Museum, he said something like "Well, you never got a tankful from US!" and told me to come back when my tank was almost empty. I was forced to comply...
And they had given me $4,500 off sticker price when I ordered the car.
And they had given me $4,500 off sticker price when I ordered the car.
Team Owner
Joined: Mar 2006
Posts: 53,282
Likes: 3
From: God Bless America
Originally Posted by Gearhead Jim
My dealer is middle-sized, the salesman handed me a set of GM wheel locks after we got home from our NCM delivery because they put them on all new Corvettes that come into stock. Couple of weeks later he reminded me that I never got my full tank of gas from them. When I explained that the car came with a full tank at the Museum, he said something like "Well, you never got a tankful from US!" and told me to come back when my tank was almost empty. I was forced to comply...
And they had given me $4,500 off sticker price when I ordered the car.
And they had given me $4,500 off sticker price when I ordered the car.