Vehicle Diagnostics

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May 14, 2006 | 08:45 AM

Deftly

Thread Starter

Melting Slicks

Joined: Dec 2005

Posts: 2,046

Likes: 13

From: Central Florida

Vehicle Diagnostics

Is anyone getting monthly vehicle diagnostics by e-mail from On Star? I have had my C6 for over 2 months and have had an on going debate with On Star about not getting the report.

May 14, 2006 | 09:46 AM

Vette_DD

Team Owner

Joined: May 2004

Posts: 82,175

Likes: 1,319

From: McKinney TX

St. Jude Donor '21-'22-'23-'24

Yep, but I haven't been saving them. Everything has been reported okay so far, so I don't even remember what's included in the report.

Last edited by Vette_DD; May 14, 2006 at 01:24 PM.

May 14, 2006 | 12:20 PM

Fordan

Advanced

Joined: Sep 2004

Posts: 69

Likes: 0

From: Erial NJ

I had signed up for them, and got a few, but they stopped delivering them. Had to call them to get them started again.

May 14, 2006 | 12:30 PM

TexJeep

Pro

Joined: Apr 2006

Posts: 570

Likes: 0

From: San Antonio

I got one, then they stopped. That's OK with me. Basically junk mail.

May 14, 2006 | 04:08 PM

clambros

Instructor

Joined: Jul 2005

Posts: 115

Likes: 0

From: Atlanta GA

Quote:

Originally Posted by Aggie64

Is anyone getting monthly vehicle diagnostics by e-mail from On Star? I have had my C6 for over 2 months and have had an on going debate with On Star about not getting the report.

I was getting the reports .. then I had the onstar digital upgrade and they stopped. Took several calls and some escalations thru technical support to resolve.

Apparently, there is a series of updates that have to be pushed down to the vehicle. In my case, the onstar system ID and VIN got all messed up in their database. Took some manual intervention on behalf of onstar, but its working again now.

May 14, 2006 | 05:03 PM

easyrider13

Melting Slicks

Joined: Nov 2004

Posts: 2,043

Likes: 2

From: Bergen County, NJ Sarasota, FL

I signed-up for the service in December and haven't received my first print-out yet. I call three weeks ago to find out why and found that they were missing one digit of my email address.
Agent said that I'd receive the diagnostic print-out the next week.
I'm still waiting...
I'm going to let my service lapse. These guys are useless.

May 14, 2006 | 05:26 PM

mbonness

Pro

Joined: Mar 2006

Posts: 664

Likes: 0

From: Fort Walton Beach FL

Just got my first email from them letting me know my oil life had dropped below 20%. I had to sign up twice since the first time I called they said the feature was not available on my car.