When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Is anyone getting monthly vehicle diagnostics by e-mail from On Star? I have had my C6 for over 2 months and have had an on going debate with On Star about not getting the report.
Is anyone getting monthly vehicle diagnostics by e-mail from On Star? I have had my C6 for over 2 months and have had an on going debate with On Star about not getting the report.
I was getting the reports .. then I had the onstar digital upgrade and they stopped. Took several calls and some escalations thru technical support to resolve.
Apparently, there is a series of updates that have to be pushed down to the vehicle. In my case, the onstar system ID and VIN got all messed up in their database. Took some manual intervention on behalf of onstar, but its working again now.
I signed-up for the service in December and haven't received my first print-out yet. I call three weeks ago to find out why and found that they were missing one digit of my email address.
Agent said that I'd receive the diagnostic print-out the next week.
I'm still waiting...
I'm going to let my service lapse. These guys are useless.
Just got my first email from them letting me know my oil life had dropped below 20%. I had to sign up twice since the first time I called they said the feature was not available on my car.