Using the code is a no brainer. I couldn't get the $77.00 price the first time I called so I waited until the next day and after two tries got it for the right price.
ZWINBACK Code-XM Renewal
Thread Starter
Pro
Joined: Dec 2001
Posts: 678
Likes: 0
From: Equinunk Pa
ZWINBACK Code-XM Renewal
Time for me to renew My XM radio--They want $142.45 for a year.
Ain't happening-Would someone PM me the code that goes along with
ZWINBACK.
Thanx in advance if someone does.
Jeepers.
Ain't happening-Would someone PM me the code that goes along with
ZWINBACK.
Thanx in advance if someone does.
Jeepers.
Racer
Joined: Jan 2005
Posts: 263
Likes: 1
From: Whittier California
I had to call several times and ultimatly canceled my service. Called back 10 minuts later and told them I wanted to renew at $77 for a second year. I told them that other members of the Forum had received the same rate.
She gladly did.
$77 for a second yead of XM
Vin
She gladly did.
$77 for a second yead of XM
Vin
Heel & Toe
Joined: Mar 2006
Posts: 23
Likes: 0
From: Dallas Texas
Originally Posted by jeepers10246
Time for me to renew My XM radio--They want $142.45 for a year.
Ain't happening-Would someone PM me the code that goes along with
ZWINBACK.
Thanx in advance if someone does.
Jeepers.
Ain't happening-Would someone PM me the code that goes along with
ZWINBACK.
Thanx in advance if someone does.
Jeepers.
Instructor
Joined: Apr 2006
Posts: 194
Likes: 0
From: Sumner WA
Originally Posted by LonghornDSOM
Just renewed earlier this week. I called and told them I wanted to renew and had the promotion code ZWINBACK for $77.00 a year. After a couple of minutes, she took my credit card information and it was done. Easy.
Le Mans Master
Joined: Apr 2005
Posts: 6,277
Likes: 72
From: Boston's south shore MA
Because I renewed last year @$77 using my credit card, they took it upon themselves to use my card number this year w/o my authorization and renewed my account for 3 months @$32.38. I told them that I objected and was told that I did authorize the charge by letting them keep my credit card number on file.
So I told them if I renewed at all, it would have to be at the $77 ZWINBACK rate. The guy saaid I couldn't have it; my car was not eligible. Huh? So, I told him to cancel the whole thing. Well, it's been a week, and they haven't done it.
So I told them if I renewed at all, it would have to be at the $77 ZWINBACK rate. The guy saaid I couldn't have it; my car was not eligible. Huh? So, I told him to cancel the whole thing. Well, it's been a week, and they haven't done it.
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Le Mans Master
Joined: Apr 1999
Posts: 7,837
Likes: 107
From: Huntington Beach California
Originally Posted by 2vettes
Because I renewed last year @$77 using my credit card, they took it upon themselves to use my card number this year w/o my authorization and renewed my account for 3 months @$32.38. I told them that I objected and was told that I did authorize the charge by letting them keep my credit card number on file.
So I told them if I renewed at all, it would have to be at the $77 ZWINBACK rate. The guy saaid I couldn't have it; my car was not eligible. Huh? So, I told him to cancel the whole thing. Well, it's been a week, and they haven't done it.
So I told them if I renewed at all, it would have to be at the $77 ZWINBACK rate. The guy saaid I couldn't have it; my car was not eligible. Huh? So, I told him to cancel the whole thing. Well, it's been a week, and they haven't done it.
Race Director
Joined: Mar 2005
Posts: 10,399
Likes: 26
From: Austin Texas
Originally Posted by 2vettes
Because I renewed last year @$77 using my credit card, they took it upon themselves to use my card number this year w/o my authorization and renewed my account for 3 months @$32.38. I told them that I objected and was told that I did authorize the charge by letting them keep my credit card number on file.
So I told them if I renewed at all, it would have to be at the $77 ZWINBACK rate. The guy saaid I couldn't have it; my car was not eligible. Huh? So, I told him to cancel the whole thing. Well, it's been a week, and they haven't done it.
So I told them if I renewed at all, it would have to be at the $77 ZWINBACK rate. The guy saaid I couldn't have it; my car was not eligible. Huh? So, I told him to cancel the whole thing. Well, it's been a week, and they haven't done it.
I got the Credit Card bill when I was told by XM that they would "have" to charge me for two months and a full years taxes since they couldn't refund taxes. A dispute is recorded with the Credit Card Co. and XM has not been paid anything.
You have to cancel by phone and it's one of those pick an extension and be put on hold for the next available minimum wage operators phone menus. I suggest calling again a day later and cancelling again. XM claimed they had no record of me cancelling the first time.
Melting Slicks
Joined: Nov 2003
Posts: 3,375
Likes: 1
From: Northern CA
I just renewed mine at the $77 ZWINBACK rate on July 13th. The trial period was going to expire on July 18th.
When the customer service rep finally came on line after along hold she asked how she could help me today.
I told her I was calling to renew my XM radio at the ZWINBACK rate of $77 per year.
She replied "no problem"
She asked if there was a promotional code the card I recieved to which I replied no. (I didn't get a ZWINBACK card but didn't tell her.).
She gave me the option of being invoiced or paying by credit card, I choose Invoice.
I think it helps to make the first words out of your mouth a pleasant announcement that you are calling "To renew XM at the $77 ZWINBACK rate."
That way you have told them your position before they can start a sales spiel and they know you expect that rate. That won't guarantee you get the rate, but it puts them on notice that's what you expect without being confrontational.
When the customer service rep finally came on line after along hold she asked how she could help me today.
I told her I was calling to renew my XM radio at the ZWINBACK rate of $77 per year.
She replied "no problem"
She asked if there was a promotional code the card I recieved to which I replied no. (I didn't get a ZWINBACK card but didn't tell her.).
She gave me the option of being invoiced or paying by credit card, I choose Invoice.
I think it helps to make the first words out of your mouth a pleasant announcement that you are calling "To renew XM at the $77 ZWINBACK rate."
That way you have told them your position before they can start a sales spiel and they know you expect that rate. That won't guarantee you get the rate, but it puts them on notice that's what you expect without being confrontational.
Thread Starter
Pro
Joined: Dec 2001
Posts: 678
Likes: 0
From: Equinunk Pa
Tried to renew it today. Lady asked me if I got a promotional code in the mail?
Said nope-But everyone I knew on this forum was getting it for $77.00 She said no code no $77.00 renewal. Told her to cancel it
and I was going to a get a Sirius radio and put it in my car.
Hung up the phone-Aint beggin anyone for their service. We'll see what happens now.
Said nope-But everyone I knew on this forum was getting it for $77.00 She said no code no $77.00 renewal. Told her to cancel it
and I was going to a get a Sirius radio and put it in my car.
Hung up the phone-Aint beggin anyone for their service. We'll see what happens now.
Burning Brakes
Joined: Jun 2006
Posts: 1,034
Likes: 0
From: Enumclaw WA.
now since ya'all saved 75 bucks due to CF, you all need to donate $50 bucks to the forum...get some big stars too... what do you say??
(ps.. I paid the $142 price.. wont renew for even $77.. dont like it, dont need it.)
(ps.. I paid the $142 price.. wont renew for even $77.. dont like it, dont need it.)
Drifting
Joined: Apr 2005
Posts: 1,757
Likes: 484
From: Portland Oregon
Originally Posted by bocabob
now since ya'all saved 75 bucks due to CF, you all need to donate $50 bucks to the forum...get some big stars too... what do you say??