Could anyone be kind enough to tell me the process of placing an order at a dealer. What are the steps and what does it mean when you receive back a number on your order.

Is there a website to check the progress of the car being built, using that 6 digit/number order confirmation?

I've had four Vettes, but this is the first one that I ordered rather than buy it off the lot.

Your info is appreciated.

 

I've ordered two vettes in the last 2 years, but never got either of them. My dealer had such a low allocation that I eventually bought one off the lot both times.

However, from other posts here, I do know that once you get the order number, that's what your dealer or another person who has access to the GM system can use to tell you the status of your order. You cannot track it yourself.

The order itself should also tell you what options you've ordered so that when it does reach the dealer, you can verify that the car has what you asked for.

 

Your six digit number is your order number. As JimTN stated, you cannot personally track the status of your order but you can ask your dealer to keep you updated on its status. Failing that, you can ask Ken of Fitchner Chevrolet about the status of your order in this post: http://forums.corvetteforum.com/show...1216163&page=9.

Congrats and be patient. It'll be well worth the wait.

 

Thanks very much for your responses....once the order confirmation comes through, does that mean that the dealer had the allocation and that the order was accepted into the system because they had the allocation?

 

It is just like the first reply said, you can call your salesperson anytime and they can go into their web site and tell you everything including the start build date. Good luck!

 

What do you mean when you say "once the order confirmation comes through?" The fact that you have an order number (6-char. order no.) is no indication that the dealer has an allocation anytime soon. What did you get that indicated you had an order confirmation?

 

I purchased my '07 Coupe via the telephone and emails. $1000 deposit to the dealer who put my order into the cue. It was then submitted to GM for processing and was accepted into their system. Once that took place, I received an order number or code. Its a letter based code sequence. The order can then be tracked by the selling dealer or possibly other dealers for you. From start to finish, my order took about 2 months. In my case, I also did the R8C NCM Delivery and was glad that I did. When the car is produced, if you are not doing the R8C, the car will be shipped to your dealer. Make sure some wise salesman doesn't sell it out from under you to someone else for more money. Also, patience is a real hard thing to do when you know that a car ordered by you, for you... your car, is being built. In the case of the NCM Delivery and seeing your car on their webcams, trying to sleep the night before is not easy... I can assure you of that!

 

I have a "Change Preliminary Order" with a confirmation code. It has the allocation group on it and a "priority 1" which I was told was the highest....whatever that means.........

Would it have gone this far without any allocation? I could ask the dealer, but "in case" they don't give accurate info, I'd like to know how I can confirm it from this order, so I don't have to just "rely" on what somebody tells me...

Thanks again for all the feedback...

 

The order code is a 6 letter code. Once you have that, the allocation against the dealer stock has been issued. That same code will appear on the vehicle "Build Sheet" that goes with the car down the assembly line and the contents of that build has been programmed into the assembly system so that all the right parts for that car, all go in as they are supposed to. The Change Preliminary Order, I'm guessing that you modified your original order or the dealer you are going through made an error and needed to fix it. Either way, follow up with the dealer to insure you are getting what you expect...every detail of the order. Remember, the car belongs to the dealer till they receive payment for it. Are you doing the R8C? If so, you will need the VIN number from it before so that you can make sure that it is insured, plus temp tags to drive it away. The VIN is put on in four places while on the assembly line. Standard windshield location, both doors and on the engine itself just above the oil filter.

 

The order confirmation and order number only means that the order has been entered into the GM ordering system. To tell the progress of the order, you will need the dealer to give you the status code. When the status code reaches 2000 or greater, then the order has been paired up with one of the dealers allocations and has been accepted by the scheduling department at the assembly plant.

Order status codes:
1100 = Preliminary Order (Order passed GM edit tables but dealers has not received allocation to place order)
2000 = Accepted By GM (Dealer used allocation to place order into production)
2500 = Preferenced (Order pulled to the production system)
3000 = Accepted By Production Control (Order input into the production system)
3100 = Sequenced (Order sequenced for Production)
3300 = Scheduled For Production (Order is scheduled into the plant build cycle)***
3400 = Broadcast (Order is sent to various build & supplier areas to bring order together)
3800 = Produced (Order is built and VIN# shows in the Dealer Order system now)
4150 = Invoiced (Order is invoiced to the dealer)
4200 = Shipped (Vehicle is shipped to the dealer or point of delivery)
5000 = Delivered To Dealer
6000 = Delivered To Customer

 

I did the same. However, I placed my order back in September and I was told it could be 3-6 months before I get it. Most of the delays are shipping schedule according to the sales person. Same deposit amount and got the tracking code. However, I am going to pick mine up from the dealership. I'm a little worried now because, I never thought they would sell it out from under me.

 

My code is 6 digits but all alpha...??? Wha'ts up with that? What does "K" mean? That's my first letter....

 

Just one bit of advice that will make life easier for you. Ask your salesperson to introduce you to the inventory manager at the dealership (promise not to bug that person too often). Then ask the inventory manager to give you a weekly update on the status by e-mail or phone. They check the status anyway, so this is a small additional effort. My dealer was very willing to help in this regard. If yours won't, ask your salesperson to check the status each week for you.

Because they have your deposit, but you haven't paid for the car, this is a good time to ask for help. They want to keep you happy.

Allocations are not very tight right now, so they shouldn't be trying to hide anything.

 

One of the guys I work with, paid a deposit and ordered a car...not a Corvette. When it arrived at the dealer, some other buyer who happened to be there, saw it being unloaded from the truck. Offered the dealer more money for it and they took it. Called my co-worker and said a mistake was made and that his car had been accidently sold. Said they were sorry but would order another for him. No, he didn't do it then they argued about giving him back his deposit. He had to threatened legal action, but finally got his money back.
In my case, doing the NCM delivery, the car was mine before it came off the assembly line and was never going to the dealer although I doubt the dealer would have done me wrong.. they were really good too me. In fact, I never even set foot in the dealership even once.

 

Sounds more like a dealer without an allocation. Normal cycle is less than two months. The shorter time frane is when a dealer has an unsold order in the system and it has not reached the "no change" status code. In that case the dealer can make changes to the order for a specific customer and thus speed up the buying to delivery time for a customer. Key element is "does the dealer have an allocation"!