The Nerve
Safety Car
Joined: Oct 2004
Posts: 3,786
Likes: 0
From: Pleasanton California
Just have to rant a bit...mods if this is inappropriate, please move or close.
I called a local dealer back after he left me a voice message. Something I rarely do at this point in the car buying experience as I handle everything via e-mail until I'm set on price. I just bought on 07 Chevy Tahoe from this same dealership through this same process in October. So, I thought MAYBE we could deal on a Vette.
I'm eligible for GM Supplier pricing and I know what the price is for a new 07 Corvette. The Internet Manager offers an otherwise "fair" price but not the Supplier price...a couple of hundred dollars difference, but not much.
I was very courteous and professional when I said sorry but that was not the Supplier price and since I was eligible, that's what I expected to pay ONLY IF they honored it which I fully understood some dealerships do not (for whatever reason).
So, first he insults me by saying if a customer is going to worry over a few hundred bucks and not buy locally (b/c I had said earlier another dealer in the upstate had already agreed to order me one at Supplier price), then he doesn't want them as a customer!
When I calmly tried to tell him the Supplier price was still a thousand or so over invoice, he vehemently told me his offer was UNDER invoice and began to seriously mis-quote the invoice price on the car.
I know MOST car buyers don't do their homework before they shop and the dealerships know that. But, it shouldn't take a rocket scientist to tell an educated buyer from an uneducated one.
The appropriate response should have been "No Sir, we can not honor the GM Supplier price. Wish we could. Have a nice day
"
Instead, you get an insult and a bald face lie. Guess I should feel glad they only got my money once (I did get a good deal on the Tahoe though
)
Sorry for the rant...Carry on!
I called a local dealer back after he left me a voice message. Something I rarely do at this point in the car buying experience as I handle everything via e-mail until I'm set on price. I just bought on 07 Chevy Tahoe from this same dealership through this same process in October. So, I thought MAYBE we could deal on a Vette.
I'm eligible for GM Supplier pricing and I know what the price is for a new 07 Corvette. The Internet Manager offers an otherwise "fair" price but not the Supplier price...a couple of hundred dollars difference, but not much.
I was very courteous and professional when I said sorry but that was not the Supplier price and since I was eligible, that's what I expected to pay ONLY IF they honored it which I fully understood some dealerships do not (for whatever reason).
So, first he insults me by saying if a customer is going to worry over a few hundred bucks and not buy locally (b/c I had said earlier another dealer in the upstate had already agreed to order me one at Supplier price), then he doesn't want them as a customer!
When I calmly tried to tell him the Supplier price was still a thousand or so over invoice, he vehemently told me his offer was UNDER invoice and began to seriously mis-quote the invoice price on the car.
I know MOST car buyers don't do their homework before they shop and the dealerships know that. But, it shouldn't take a rocket scientist to tell an educated buyer from an uneducated one.
The appropriate response should have been "No Sir, we can not honor the GM Supplier price. Wish we could. Have a nice day
"Instead, you get an insult and a bald face lie. Guess I should feel glad they only got my money once (I did get a good deal on the Tahoe though
)Sorry for the rant...Carry on!
He basically said they didn't have to give me a better deal, because no-one in the Bay Area will sell for less then them. I had three better offers via e-mail from local dealers the very same afternoon. Some of these guys think everyone that walks on to their lot is stupid or something.
This is the second vehicle in a row that I negotiated completely via e-mail, and then calls once we established a price first. I will never walk on to a dealers lot again, except for just the intial test drive or to pick up the car & sign the papers.
Thread Starter
Racer
Joined: Dec 2006
Posts: 372
Likes: 2
From: Ft. Lauderdale FL
HA...Guess who called back this afternoon? Of course he did! After he had his morning meeting with HIS manager (even though he is the Internet Manager) and his manager told him "if the customer wants it at that price, then we will let him have it at that price". Well, yeah I want it at that price but I didn't negotiate the price. It was pre-set by GM through the Supplier program.
I told him I was on the way to look at another one (actually, I was stuck in traffic). I would love to drive by this weekend in my new Vette purchased at his sister dealership in the next county
Especially since the sister dealership had no qualms about Supplier Pricing only they had sold the Vette I wanted.
I forgot to mention yesterday that I had also expressed an interest to the guy about "test driving" the Vette as I was undecided about the Z51 package, whether I wanted it or not. He says, "Oh, we don't test drive our Corvettes!"
WHAT!!!
Again, I'm sorry for the shameless post but PUH-LEEEZE!
On the other hand, got great pricing offered to me by forum dealers! I guess if I'm bright enough to educate myself on price, I should be wise enough to buy my Vette like so many of you have.
'Nuff said.
I told him I was on the way to look at another one (actually, I was stuck in traffic). I would love to drive by this weekend in my new Vette purchased at his sister dealership in the next county
Especially since the sister dealership had no qualms about Supplier Pricing only they had sold the Vette I wanted.I forgot to mention yesterday that I had also expressed an interest to the guy about "test driving" the Vette as I was undecided about the Z51 package, whether I wanted it or not. He says, "Oh, we don't test drive our Corvettes!"
WHAT!!!Again, I'm sorry for the shameless post but PUH-LEEEZE!
On the other hand, got great pricing offered to me by forum dealers! I guess if I'm bright enough to educate myself on price, I should be wise enough to buy my Vette like so many of you have.
'Nuff said.
Drifting
Joined: Apr 2006
Posts: 1,257
Likes: 7
From: Bluffton,SC
Some of you people are funny.You bitch about a couple of hundred dollars on a $50,000 purchase.You then go "upstate" to save your pennies.
Next post from you will be "Waaa Waaa Waaa" my local dealer told me he won't bend over backwards to fix something on my car I bought somewhere else.
I realize they have to perform warranty work,but if you need that little extra consideration on a questionable repair,I would tell you to go f**k yourself if I was the dealer.Maybe a little more tactfully than that,but with the same result.
If they end up coming down that last few hundred,I hope you feel you "won".They will end up getting it from you one way or another.
Next post from you will be "Waaa Waaa Waaa" my local dealer told me he won't bend over backwards to fix something on my car I bought somewhere else.
I realize they have to perform warranty work,but if you need that little extra consideration on a questionable repair,I would tell you to go f**k yourself if I was the dealer.Maybe a little more tactfully than that,but with the same result.
If they end up coming down that last few hundred,I hope you feel you "won".They will end up getting it from you one way or another.
Safety Car
Joined: Jan 2006
Posts: 3,713
Likes: 0
From: Littleton CO
Some of you people are funny.You bitch about a couple of hundred dollars on a $50,000 purchase.You then go "upstate" to save your pennies.
Next post from you will be "Waaa Waaa Waaa" my local dealer told me he won't bend over backwards to fix something on my car I bought somewhere else.
I realize they have to perform warranty work,but if you need that little extra consideration on a questionable repair,I would tell you to go f**k yourself if I was the dealer.Maybe a little more tactfully than that,but with the same result.
If they end up coming down that last few hundred,I hope you feel you "won".They will end up getting it from you one way or another.
Next post from you will be "Waaa Waaa Waaa" my local dealer told me he won't bend over backwards to fix something on my car I bought somewhere else.
I realize they have to perform warranty work,but if you need that little extra consideration on a questionable repair,I would tell you to go f**k yourself if I was the dealer.Maybe a little more tactfully than that,but with the same result.
If they end up coming down that last few hundred,I hope you feel you "won".They will end up getting it from you one way or another.
You must think I am really funny I took 3 days off work and drove close to 3k miles to save 2000$ and get the right color and equipment.
I don't know other's situations but for me I have better places to spend my money then lining some dealership's pocket even more than I need to.
Intermediate
Joined: Dec 2006
Posts: 42
Likes: 0
From: Frisco Tx
Some of you people are funny.You bitch about a couple of hundred dollars on a $50,000 purchase.You then go "upstate" to save your pennies.
When I bought mine, I was surprised at the stupid little tricks that some dealers played. At the risk of sounding like a snob, I'd say that most folks buying a new Vette are reasonably educated, professional and intelligent and aren't going to fall for the old car sales tricks. About half of the dealers I talked to would either outright lie or play some silly games.
Drifting
Joined: Apr 2006
Posts: 1,257
Likes: 7
From: Bluffton,SC
If you enjoy giving your money away then that is your business, but please don't make the supposition that everyone is like you and gleefully gives their money away to a lying car salesman.
When I bought mine, I was surprised at the stupid little tricks that some dealers played. At the risk of sounding like a snob, I'd say that most folks buying a new Vette are reasonably educated, professional and intelligent and aren't going to fall for the old car sales tricks. About half of the dealers I talked to would either outright lie or play some silly games.
When I bought mine, I was surprised at the stupid little tricks that some dealers played. At the risk of sounding like a snob, I'd say that most folks buying a new Vette are reasonably educated, professional and intelligent and aren't going to fall for the old car sales tricks. About half of the dealers I talked to would either outright lie or play some silly games.
If the car is optioned the way you want and the right color,I think it is foolish to drive all over for that little of a difference.
Thread Starter
Racer
Joined: Dec 2006
Posts: 372
Likes: 2
From: Ft. Lauderdale FL
I guess your snotty attitude is representative of your Hilton Head Island location. No worries, I'm sure you're another "transplant" local. Start learning Spanish.
The point of the whole post is not about the "couple of hundred" dollars on a $50,000 purchase. The PRICE is the PRICE is the PRICE. I have the requisite certificate to purchase that car at the SET price. I gave this dealership the chance to earn my business and sell a car. Everybody wins, right! BUT, this guy still felt the need to dicker with me on price. If I wanted to dicker, I wouldn't have sought out the Supplier pricing process in the first place. I qualify for it, I got it, end of story. He called ME back, not the other way around so you tell me who was worried about the bottom line "couple of hundred dollars". I guess you feel the dealer Paint Protection is a good deal because hey, it's only a couple hundred dollars on a $50,000 purchase. Under the premise of the Supplier program, this guy should be hitting the big square button on his cash register and not asking me if I want fries with that!
I can buy this car, cash money, because I do "save my pennies". I work significantly hard for my money and am not prone to giving it away. Maybe you sit on your a** all day at work and do NOTHING for your paycheck and have no reservations about giving your money away. So, next time you pick up a gallon of milk marked $3.50 on the store shelves, give the clerk $4 bucks because that's what she's decided to charge for it. Keep doing that and you won't be playing the Ocean course anymore!
Life is not about money it's about principal. Maybe if more people, like you, realized that, this country would be in better shape!
The point of the whole post is not about the "couple of hundred" dollars on a $50,000 purchase. The PRICE is the PRICE is the PRICE. I have the requisite certificate to purchase that car at the SET price. I gave this dealership the chance to earn my business and sell a car. Everybody wins, right! BUT, this guy still felt the need to dicker with me on price. If I wanted to dicker, I wouldn't have sought out the Supplier pricing process in the first place. I qualify for it, I got it, end of story. He called ME back, not the other way around so you tell me who was worried about the bottom line "couple of hundred dollars". I guess you feel the dealer Paint Protection is a good deal because hey, it's only a couple hundred dollars on a $50,000 purchase. Under the premise of the Supplier program, this guy should be hitting the big square button on his cash register and not asking me if I want fries with that!
I can buy this car, cash money, because I do "save my pennies". I work significantly hard for my money and am not prone to giving it away. Maybe you sit on your a** all day at work and do NOTHING for your paycheck and have no reservations about giving your money away. So, next time you pick up a gallon of milk marked $3.50 on the store shelves, give the clerk $4 bucks because that's what she's decided to charge for it. Keep doing that and you won't be playing the Ocean course anymore!
Life is not about money it's about principal. Maybe if more people, like you, realized that, this country would be in better shape!
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Drifting
Joined: Apr 2006
Posts: 1,257
Likes: 7
From: Bluffton,SC
You must think I am really funny I took 3 days off work and drove close to 3k miles to save 2000$ and get the right color and equipment.
I don't know other's situations but for me I have better places to spend my money then lining some dealership's pocket even more than I need to.
I don't know other's situations but for me I have better places to spend my money then lining some dealership's pocket even more than I need to.
Drifting
Joined: Apr 2006
Posts: 1,257
Likes: 7
From: Bluffton,SC
I guess your snotty attitude is representative of your Hilton Head Island location. No worries, I'm sure you're another "transplant" local. Start learning Spanish.
The point of the whole post is not about the "couple of hundred" dollars on a $50,000 purchase. The PRICE is the PRICE is the PRICE. I have the requisite certificate to purchase that car at the SET price. I gave this dealership the chance to earn my business and sell a car. Everybody wins, right! BUT, this guy still felt the need to dicker with me on price. If I wanted to dicker, I wouldn't have sought out the Supplier pricing process in the first place. I qualify for it, I got it, end of story. He called ME back, not the other way around so you tell me who was worried about the bottom line "couple of hundred dollars". I guess you feel the dealer Paint Protection is a good deal because hey, it's only a couple hundred dollars on a $50,000 purchase. Under the premise of the Supplier program, this guy should be hitting the big square button on his cash register and not asking me if I want fries with that!
I can buy this car, cash money, because I do "save my pennies". I work significantly hard for my money and am not prone to giving it away. Maybe you sit on your a** all day at work and do NOTHING for your paycheck and have no reservations about giving your money away. So, next time you pick up a gallon of milk marked $3.50 on the store shelves, give the clerk $4 bucks because that's what she's decided to charge for it. Keep doing that and you won't be playing the Ocean course anymore!
Life is not about money it's about principal. Maybe if more people, like you, realized that, this country would be in better shape!
The point of the whole post is not about the "couple of hundred" dollars on a $50,000 purchase. The PRICE is the PRICE is the PRICE. I have the requisite certificate to purchase that car at the SET price. I gave this dealership the chance to earn my business and sell a car. Everybody wins, right! BUT, this guy still felt the need to dicker with me on price. If I wanted to dicker, I wouldn't have sought out the Supplier pricing process in the first place. I qualify for it, I got it, end of story. He called ME back, not the other way around so you tell me who was worried about the bottom line "couple of hundred dollars". I guess you feel the dealer Paint Protection is a good deal because hey, it's only a couple hundred dollars on a $50,000 purchase. Under the premise of the Supplier program, this guy should be hitting the big square button on his cash register and not asking me if I want fries with that!
I can buy this car, cash money, because I do "save my pennies". I work significantly hard for my money and am not prone to giving it away. Maybe you sit on your a** all day at work and do NOTHING for your paycheck and have no reservations about giving your money away. So, next time you pick up a gallon of milk marked $3.50 on the store shelves, give the clerk $4 bucks because that's what she's decided to charge for it. Keep doing that and you won't be playing the Ocean course anymore!
Life is not about money it's about principal. Maybe if more people, like you, realized that, this country would be in better shape!
Everyone told me when I transplanted here from Mexico that my Spanish was great,I just need to work on my English a little.
And I milk my own cows.
Intermediate
Joined: Dec 2006
Posts: 42
Likes: 0
From: Frisco Tx
Safety Car
Joined: Aug 2006
Posts: 4,206
Likes: 6
From: Makena, Maui & NM
When I bought my 2007 my dealer actually told me they preferred me to buy via GM Family First over GMS....that they actually made more money via the employee discount than GMS or GMID. That's cuz they get back from GM the employee discount given.
Le Mans Master
Joined: Dec 2005
Posts: 7,753
Likes: 210
From: North Western Connecticut
I don't necessarily agree. I've bought three Corvettes, never once getting the "best" deal. But in each case my sales guys were very straight forward. First Joel Kim and most recently Bill Kojak at Courtesy in San Jose, CA. They answered all of my questions, told me what they could or could not do on my trade, and gave me $3,500 off or MSRP on my Z51, MN6, LT3, the first weekend of October. They brought me back in for my "due bill" and fed me breakfast while I waited.
Maybe we're trying to squeeze these dealerships a bit too much??
In most things I do, I find if I let everyone make a little extra profit, I get much better service than the next guy..... and at the end of the day, the energy I would have used to save the last $1,000, I can put to MAKING the next $1,000 so we all win.
Maybe we're trying to squeeze these dealerships a bit too much??
In most things I do, I find if I let everyone make a little extra profit, I get much better service than the next guy..... and at the end of the day, the energy I would have used to save the last $1,000, I can put to MAKING the next $1,000 so we all win.
Safety Car
Joined: Jan 2007
Posts: 3,504
Likes: 1
From: Toronto Ontario
I had that with two dealer when shopping for mine. The dealer I ended with encouraged me to test both transmissions. We had several meetings and tests before settling on a final choice. The final price was so good that we didn't need to negotiate. The even gave me a 1:18 scale die-cast of my model! Not that is a great dealer. They also are the biggest vette dealer in Canada, so they know how to look after a vette client.
Racer
Joined: Mar 1999
Posts: 316
Likes: 0
From: Waterford NY
hatchet...some good and some bad...ya gotta pick 'em first!
Just have to rant a bit...mods if this is inappropriate, please move or close.
I called a local dealer back after he left me a voice message. Something I rarely do at this point in the car buying experience as I handle everything via e-mail until I'm set on price. I just bought on 07 Chevy Tahoe from this same dealership through this same process in October. So, I thought MAYBE we could deal on a Vette.
I'm eligible for GM Supplier pricing and I know what the price is for a new 07 Corvette. The Internet Manager offers an otherwise "fair" price but not the Supplier price...a couple of hundred dollars difference, but not much.
I was very courteous and professional when I said sorry but that was not the Supplier price and since I was eligible, that's what I expected to pay ONLY IF they honored it which I fully understood some dealerships do not (for whatever reason).
So, first he insults me by saying if a customer is going to worry over a few hundred bucks and not buy locally (b/c I had said earlier another dealer in the upstate had already agreed to order me one at Supplier price), then he doesn't want them as a customer!
When I calmly tried to tell him the Supplier price was still a thousand or so over invoice, he vehemently told me his offer was UNDER invoice and began to seriously mis-quote the invoice price on the car.
I know MOST car buyers don't do their homework before they shop and the dealerships know that. But, it shouldn't take a rocket scientist to tell an educated buyer from an uneducated one.
The appropriate response should have been "No Sir, we can not honor the GM Supplier price. Wish we could. Have a nice day "
Instead, you get an insult and a bald face lie. Guess I should feel glad they only got my money once (I did get a good deal on the Tahoe though )
Sorry for the rant...Carry on!
I called a local dealer back after he left me a voice message. Something I rarely do at this point in the car buying experience as I handle everything via e-mail until I'm set on price. I just bought on 07 Chevy Tahoe from this same dealership through this same process in October. So, I thought MAYBE we could deal on a Vette.
I'm eligible for GM Supplier pricing and I know what the price is for a new 07 Corvette. The Internet Manager offers an otherwise "fair" price but not the Supplier price...a couple of hundred dollars difference, but not much.
I was very courteous and professional when I said sorry but that was not the Supplier price and since I was eligible, that's what I expected to pay ONLY IF they honored it which I fully understood some dealerships do not (for whatever reason).
So, first he insults me by saying if a customer is going to worry over a few hundred bucks and not buy locally (b/c I had said earlier another dealer in the upstate had already agreed to order me one at Supplier price), then he doesn't want them as a customer!
When I calmly tried to tell him the Supplier price was still a thousand or so over invoice, he vehemently told me his offer was UNDER invoice and began to seriously mis-quote the invoice price on the car.
I know MOST car buyers don't do their homework before they shop and the dealerships know that. But, it shouldn't take a rocket scientist to tell an educated buyer from an uneducated one.
The appropriate response should have been "No Sir, we can not honor the GM Supplier price. Wish we could. Have a nice day
"Instead, you get an insult and a bald face lie. Guess I should feel glad they only got my money once (I did get a good deal on the Tahoe though
)Sorry for the rant...Carry on!
[SIZE="3"]Hi Hatchet...sorry for the belated post...just saw your thread...this morning...have been away in NC fishing for a spell...
Over the years (since 1957) I've purchased 17 new Vettes , 2 used ones, one Ferrari and one AWD Porsche.
My buying experiences have greatly varied from really unpleasant/ degrading....when for expediency I threw money away in the name of expediencey ....to very well prepared and professional experiences....aved a lot of money plus got exactly what I wanted.
Bottom Line. Best Dealers IMHO, in the Eastern US are Kerbeck Chevrolet. Atlantic City NJ (Sam Kelley is one of their key guys) and McMaulkin Chevrolet (Tommy McMaulkin)...[/SIZE]...These dealerships don't screw around with Fairy Stories about phony "Invoice/MSRP" "GM Supplier Discount Level" etc. etc. ad nauseam...they deal honestly, do a trmendous job, prepping the new vehicles, expalaining nuances and even buy you lunch (and a beer later) if you're comming from afar....very class operations both.
On the other hand, Hatchet there are, at the other end of the spectrum A%%HOLE Level Dealerships...who us guys in the Forum should avoid like the f'in plague!!
BTW, wht is the name of the Dealership who sold you the Tahoe and then tried to f... you on the new Vette? This one should be high on the Forum $HIT LIST...IMHO!!
Best Regards,
Bernie
Last edited by BernieR; Jan 14, 2007 at 07:58 PM.
Burning Brakes
Joined: Dec 2004
Posts: 1,075
Likes: 3
From: Penn Valley California
A truly savvy salesperson would not have told you what he couldn't do for you,but what he could.When it comes to only a couple hundred dollars,it is so easy to meet or exceed your expectations by offering free or great discounts on GM accessories with free install,excellent pricing on an extended warranty, free service coupons,etc.The dealer has so many cards to play,there is never an excuse for them to lose a sale for qualified buyers.My wife is in sales,and is a master in "selling up"(while never taking advantage),by making sure the buyer gets exactly what they want.I have seen her in action and it is a beautiful thing to behold.
Melting Slicks
Joined: Aug 2006
Posts: 3,056
Likes: 10
From: Wisconsin
One of the things to keep in mind as well, it is not necessarily the saleman making that decision. I believe you will find that it is the management of the dealership that is making that decision.
As an example, when Hummers first came on the market, at least in Wisconsin, NO dealership would honor GM pricing or Supplier pricing.
Not defending the salesperson, but they do not control the policies that are established by the dealerships.
As an example, when Hummers first came on the market, at least in Wisconsin, NO dealership would honor GM pricing or Supplier pricing.
Not defending the salesperson, but they do not control the policies that are established by the dealerships.
Racer
Joined: Mar 1999
Posts: 316
Likes: 0
From: Waterford NY
CTHUSKER...you got it right!
As I wrote , earlier.....common sense and "group/self" protection logically dictates a Good List
(like some of the Forum Dealerships who help this gig...in more ways than one) and the "Other" List, I.E. the "BAD/$HIT" Dealer list. 
We already know some good ones, like Kerbeck, MacMaulkin, Maxie Price etc.....and Hatchet, you know at least one bad one! Right?
Hey BTW, who was that masked man? or did you already post the offending jamoke's name already?
Just Curious.
Best Regards,
Bernie
Last edited by BernieR; Jan 14, 2007 at 07:59 PM. Reason: spelling and typos
Racer
Joined: Mar 1999
Posts: 316
Likes: 0
From: Waterford NY
Right ON, 'BRO
You must think I am really funny I took 3 days off work and drove close to 3k miles to save 2000$ and get the right color and equipment.
I don't know other's situations but for me I have better places to spend my money then lining some dealership's pocket even more than I need to.
I don't know other's situations but for me I have better places to spend my money then lining some dealership's pocket even more than I need to.
CT HUSKER, you are absolutely right!!By driving 285 miles.... I saved:
a) $9052 on a loaded '04 C5 MN6 Z-51 on 11/1/03....
b) $6206 on a loaded '06 MN6 Z-51 on 5/26/06...
c) $7371 on a loaded '07 A6 Z-51 on 10/26/06...
d) Bought my extended warranties (all three Vettes) at a local dealer, Denooyer Chevrolet here in upstate NYS...whose techs do excellent and prompt warranty and non-warranty work.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>
Bottom line. It pays to drive a few hours more for these kind of savings ...sthe aved bread can be used for "other good" purposes such as vacations, golf clubs, fishing trips, booze, aftermarket improvements or whatever..
...And if you drive as many miles per year like I do...its worth while to have a "resident" store for service and warranty worked, which "skids" are greased by a $2-2.5K 100K mi extended warranty purchase.
Those are my "data" points...dude from Hilton HeadSC, be advised!
Best Regards All...be careful on the icy roads youse brave souls who drive therir precious Plastic Chevys in this " $TUFF"...get a Subaru WRX/STI for these bad surface applications!...oh sorry southern dudes, you florida, Arizona, Southern Cal and SC cats...and of course you guys in Dubai and Saudi...
Best Regards,
Bernie
Last edited by BernieR; Jan 14, 2007 at 08:02 PM. Reason: spelling & typos