take it to email/pm
*here's Proof*
Thread Starter
Burning Brakes
Joined: Aug 2004
Posts: 750
Likes: 0
From: Ironton OH
*here's Proof*
Guys, Jersey is lying about how this all happened and this is the last that I'm going to comment on it. Hopefully the mods will let this thread live, because I do not like being lied about! Here is proof that he's lying. He stated in the thread that I was not happy with some steering wheel spoke caps!? My C6 is an '05 w/4 spokes, which doesn't even have spoke caps. Only '06 and up have the 3 spoke wheels w/caps! He doesn't even know what I actually ordered and he's commenting? Also, he says that the reason he charged a restock fee is because of my "attitude". Well, I did not get mad until he informed me of the fee, and this was the day AFTER I was told that it was "fine" to send the parts back. She never said anything about a restock fee, or I would have probably kept the parts. No one likes to lose $140 for absolutely no reason! Below is part of the actual thread that he replied to, I just copied and pasted.
Thanks,
Rob
"When I personally talked to this customer, he specially told me that we didn't laminate the two side edges of Spoke Cap" and "Also, he complained that we didn't wrap the side of Spoke Cap next to Airbag Module. This is technically impossible and also huge liability. If we laminate the two sides of Spoke Cap, then the extra thickness of our lamination plus coating will make the Airbag Mudle unable to fit back. This is the limit that we can do, not the quality of our product is cheap. But he used this reason for return and we just cannot accept his explanation".
Thanks,
Rob
"When I personally talked to this customer, he specially told me that we didn't laminate the two side edges of Spoke Cap" and "Also, he complained that we didn't wrap the side of Spoke Cap next to Airbag Module. This is technically impossible and also huge liability. If we laminate the two sides of Spoke Cap, then the extra thickness of our lamination plus coating will make the Airbag Mudle unable to fit back. This is the limit that we can do, not the quality of our product is cheap. But he used this reason for return and we just cannot accept his explanation".
Pro
Joined: Nov 2005
Posts: 557
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St. Jude Donor '06-'07
Well I hope you don't get banned, and I hope this thread doesn't get locked/deleted. Rob is just defending himself after he was lied about.
I wonder what APSIS/Jersey has to say about the steering wheel spoke caps?
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Unresolved disputes
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The Forum allows a factual post on an unresolved dispute with a vendor or another member once all efforts to resolve the issue offline have been exhausted. Then, the post must be factual and cannot be used to bash the vendor or the member. Once the post has been made, it cannot be repeated in other sections or on other days.
Moderators will try to leave such threads open until everybody with direct knowledge of the issue being addressed has had a chance to provide their version of the facts. The thread must not become a running debate on the accuracy of the “facts” and may not deteriorate into an exchange of personal attacks. Neither should be used as an opportunity for speculation by those who do not have direct knowledge of the issue.
Once there has been the opportunity for the facts on all sides to be posted, the thread will be locked. It will remain in the database and will be available for review by those who are researching the topic, vendor or member.
The Forum is not in a position to monitor transactions or to determine the “true facts” in most disputes. Upon request, however, the Forum will try to intervene and mediate a settlement suitable to all parties in a dispute. When issues are resolved in the matter, it will be posted to the original dispute thread so it becomes part of the searchable record. We believe that is a more useful record of performance for potential customers than would be an eBay-style rating system.
As has been our past practice, members or vendors who show a pattern of unresolved issues will be removed from Corvetteforum.com.