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I received the C6 headliner I ordered today from DSvettes and it was damaged in UPS shipping. Immediately I called and Gerardo took care me with no worries.
Great service! and love the new 2-piece headliner!
I received the C6 headliner I ordered today from DSvettes and it was damaged in UPS shipping. Immediately I called and Gerardo took care me with no worries.
Great service! and love the new 2-piece headliner!
Thanks Gerardo!!!
Doug
The two-piece headliner is available now? Anybody have one yet? Comments?
Looks pretty neat! Will the 2-piece headliner in the storage bag fit behind the seat? My car won't arrive for another 3 weeks, so I don't have a mental image of that possibility.
Looks pretty neat! Will the 2-piece headliner in the storage bag fit behind the seat? My car won't arrive for another 3 weeks, so I don't have a mental image of that possibility.
Thanx - Brad
Brad,
I will not fit behind the seat. But it will take half the space of the 1 piece. The bag doesnt take much space.
The two-piece headliner is available now? Anybody have one yet? Comments?
Brad
Got my two piece headliner yesterday and it is a first class product.
Also, the storage bag is a nice addition making it easier to store and keep the headliner clean.
I received the C6 headliner I ordered today from DSvettes and it was damaged in UPS shipping. Immediately I called and Gerardo took care me with no worries.
Great service! and love the new 2-piece headliner!
There is at least one vendor on here (to remain anonymous) that tried to blame me for shipping damage. Don't assume they're all like Gerardo, he's a class act!
There is at least one vendor on here (to remain anonymous) that tried to blame me for shipping damage. Don't assume they're all like Gerardo, he's a class act!
why would you accept it if it was damaged? i never accept a "damaged" package UNLESS i open it in front of the UPS/FEDEX guy and check inside the box (s) for the parts.
There is at least one vendor on here (to remain anonymous) that tried to blame me for shipping damage. Don't assume they're all like Gerardo, he's a class act!
How about a heads-up on who that vendor is? Would prefer dealing with vendors who are straightforward - my 08 will be here in a couple weeks...
I was commenting on how easy Gerardo fixed the issue, very professional. It could of been a painful process and a long wait.
Gerardo!
Originally Posted by jimmie jam
why would you accept it if it was damaged? i never accept a "damaged" package UNLESS i open it in front of the UPS/FEDEX guy and check inside the box (s) for the parts.
It was on the door step when I got home in the evening. No one signed for it.
why would you accept it if it was damaged? i never accept a "damaged" package UNLESS i open it in front of the UPS/FEDEX guy and check inside the box (s) for the parts.
That's assuming you're home when it's delivered and you open the box to find the damage when the driver's still there.
How about a heads-up on who that vendor is? Would prefer dealing with vendors who are straightforward - my 08 will be here in a couple weeks...
Brad
Nope, they'll remain anonymous. Suffice it to say it was a major hassle which required me taking pictures of their damaged product and repeated phone calls to get it resloved. I just won't do business with them ever again. You'd just never have to go through this B.S. with vendors like Down South Vettes, Pipedreams or Creative Engine Covers.
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