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C6 Corvette, 2005 - 2013
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Old

Sep 27, 2007 | 12:13 AM

#21

z06Bigbird

Safety Car

Joined: Jan 2007

Posts: 4,300

Likes: 6

From: San Antonio Texas

Default

Quote:

Originally Posted by wolverine1

After almost three weeks, I have my car back. The dealer spent 30+ hours stripping the interior out of the car and replacing the entire wiring harness. The service manager showed me the old harness. Apparently the car was just not assembled correctly in Bowling Green and the harness wore thin and shorted out. The DM called and offered to rebate one month's payment back to me. So far I haven't received a check. The horn doesn't work any more but the car is back and I don't have to drive the loaner Trailblazer.

You, DM, and service mgr should now consider yourselves good friends. You don't want to milk the deal, but you now know who to call if dealership cannot resolve other maint issues. Remember to maintain the chain of command, or you will alienate the service mgr. You can always ask him to make the call for you. You now have some very valueable info including names and phone numbers.

Remember the correct chain of command. Don't milk the system. You are now a very 'wealthy' vette owner.

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Old

Sep 27, 2007 | 12:16 AM

#22

z06Bigbird

Safety Car

Joined: Jan 2007

Posts: 4,300

Likes: 6

From: San Antonio Texas

Default

Quote:

Originally Posted by wolverine1

After almost three weeks, I have my car back. The dealer spent 30+ hours stripping the interior out of the car and replacing the entire wiring harness. The service manager showed me the old harness. Apparently the car was just not assembled correctly in Bowling Green and the harness wore thin and shorted out. The DM called and offered to rebate one month's payment back to me. So far I haven't received a check. The horn doesn't work any more but the car is back and I don't have to drive the loaner Trailblazer.

Most state inspection regs call for a "horn to be heard at 250 feet." (Or some such distance.) Have dealer buy a bicycle bulb horn for $2.95. Attach it to mirror with duct tape. It will get you past inspection. I once did that in Tx for inpection purposes. It worked.

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2005, corvette, electrical, fire, radio

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